Overview

Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5rating 4.84

999 Reviews

ReScore Reviews™ (4)

ReScore
Overall Rating 3.4999975/5Overall Rating 3.4999975/5Overall Rating 3.4999975/5rating 3.4999975rating 3.4999975
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
99% Would Recommend
Latest Review 4 days ago

Reviews


JR
Jade R.
Kentucky
Honda Civic
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
07/16/2018 Category: Service
Jade said her vehicle had broken down and she was stranded by the side of the interstate. She called AAA and they dispatched this business to come tow her vehicle. She was supposed to be top priority because of her location and they were supposed to be there within the hour. It took the employee 1 1/2 hours to get to her. He couldn't figure out where she was. It took forever for someone to call her back. It wasn't a good experience. Once she got to the facility, everything was fine and the employees were nice but she wouldn't recommend this business for towing.
This review was collected via phone interview by Customer Research Inc.

DH
David H.
Walton, KY
Ford Taurus
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
02/11/2013 Category: Service
David said he was not all that thrilled with the repair. He said he took the vehicle in for a particular repair and he paid $100, but it was not fixed. When he brought the vehicle back he was told that it would cost $400 more to perform the work.
This review was collected via phone interview by Customer Research Inc.

ZB
Zondra B.
Rochester, NY
Chevrolet Blazer
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
08/22/2012 Category: Service
Zondra said because of the following issue with this business she won't recommend them for service, and she probably won't go back to them. She stated she believes they overcharged her for a hose and wires. They charged her almost $300, over $245. Zondra explained she asked the woman who was helping her with everything if the above cost was their normal price, and the woman told her yes. Zondra mentioned she didn't make a fuss about the cost, and just wanted to get on the road again. She concluded she's pretty sure they overcharged her. She doubts she would ever use them again.
This review was collected via phone interview by Customer Research Inc.

MJ
Mary J.
KY
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
03/16/2012 Category: Service
Mary said she brought her vehicle in to be looked at, but the business performed services without contacting her for approval first. She would not recommend this business for the above reason.
This review was collected via phone interview by Customer Research Inc.