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Southside Auto Repair

Average Score
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(130 Reviews)
0
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Score Details

5 stars
78%
4 stars
10%
3 stars
2%
2 stars
<1%
1 star
8%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
0
Net Promoter Score ®

Business Details

About

Since 1968, our family-owned auto shop in Lexington, Kentucky, has been helping customers with all their auto repair needs. Whether it’s a simple oil change or a thorough brake inspection, Southside Auto Repair does it all. Since 1968, our family-owned auto shop in Lexington, Kentucky, has been helping customers with all their auto repair needs. Whether it’s a simple oil change or a thorough brake inspection, Southside Auto Repair does it all.

Categories
Auto Repair, Towing Service, Hybrid Service
Contact
(859) 278-2999
Closed
Business Hours

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
closed
Sun
closed
* America/Adak
403 Southland Dr Lexington, KY 40503
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Southside Auto Repair's Reviews
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(130 Reviews)
Write a Review
Recent Reviews
SG
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Scott G.
London, KY
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
10/25/2021
0
ZERO STARS! They will rip you off!
DO NOT TAKE YOUR CAR TO SOUTHSIDE AUTO REPAIR. I wish I could give them zero stars. My Honda Odyssey broke down in Lexington last week. I live 90 minutes away so I had AAA tow it to one of their “recommended repair sites” which happened to be Southside Auto Repair. I wish that I had looked up the reviews before I agreed to have it towed there because obviously I’m not the first person they’ve tried to rip off, there reviews are horrible. When the tow truck driver arrived, his charging system tester showed that the alternator was not charging the battery. I figured this was the case because I had just replaced the battery a few months earlier. When we arrived at Southside Auto Repair I told them that I wanted the alternator replaced and that the battery was new, and if the battery was bad it was still under warranty and that I would get a replacement. The next day I received a text from Southside Auto saying that the alternator and battery needed to be replaced, but before they could do those repairs an oil leak from the valve covers would have to be repaired first because it was a safety issue. I called Southside Auto Repair on the phone and they informed me that it would cost $2800 for those repairs. That’s when I realized my mistake. I knew that I was getting ripped off because I just had the van at a dealership 4 weeks earlier to get the timing belt replaced and if that oil leak was a safety issue they would not have let me leave there with that van. I told Southside to not touch anything and that I would come and get the vehicle. I still had to pay a $115 ransom fee, for a diagnosis that was not needed and didn’t ask for, to get my vehicle back. Luckily, the van ran long enough for me to get it to a Honda dealership less than a mile away and they replaced the alternator with a Honda alternator, not an aftermarket alternator, for $794 and had it done in a little over an hour. I will never allow Southside Auto Repair to even look at one of my vehicles ever again!
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