Called Spicer one evening due to rear brakes squealing and emergency brake ineffective. As they have always been for the years we have brought them our cars, they were very responsive. They were available the next day to look at the problem. They were ready for us when we arrived when they opened. They diagnosed the problems quickly, called us, and we immediately gave the okay to perform the repair: replace rear brake caliper that had locked up from corrosion, replace brake pads. Plus they noticed we had just past the time for oil change and offered to do that too - one stop shopping. All work done by just after lunch. That was really fast considering they had to get the new brake caliper.