Overview

Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5rating 4.93

1064 Reviews

100% Would Recommend
Latest Review 5 days ago

Reviews


Anonymous avatar
Verified Customer
Twinsburg, OH
Audi A4
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/15/2018
tire change
Was in for a winter tire change over. Normally, the technician would bag all the tires that were removed. This time only 2 were bagged. The other 2 were pretty dirty and got on my clothing when I had to handle them. Also, normally the when the job was completed, the rims were somewhat cleaned up. This time, they weren't cleaned at all, and had a significant amount of the black grease on them. Technicians were very courteous, as usual.

RC
Rob C.
Solon, OH
Honda CR-V
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05/12/2018 Category: Service
Rob said the staff were honest and they got the job done quickly. They're great people to work with.
This review was collected via phone interview by Customer Research Inc.

NB
Norman B.
Stow, OH
GMC Sierra 3500 Classic
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05/10/2018 Category: Service
Norman said he never has any problems with this business, that is why he keeps going back.
This review was collected via phone interview by Customer Research Inc.

VP
Vincent P.
Novelty, OH
Honda Civic Si
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2018 Category: Service
Vincent said the business does a good job, and on time.
This review was collected via phone interview by Customer Research Inc.

TA
Tom A.
Solon, OH
Ford Fusion
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/07/2018 Category: Service
Tom said the staff always give him the best service.
This review was collected via phone interview by Customer Research Inc.

DV
Dean V.
Ohio
GMC Yukon
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/07/2018 Category: Service
Dean said over the past 3 years he has found the business to be trustworthy and they do the work in a timely manner.
This review was collected via phone interview by Customer Research Inc.

DW
David W.
Aurora, OH
Volkswagen Passat Wagon
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2018 Category: Service
David said they did a very good job.
This review was collected via phone interview by Customer Research Inc.

MK
MELISSA K.
Chagrin Falls, OH
Mercedes-Benz C280
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05/02/2018
Thrilled
Brought in a treasured 21 yr old Mercedes - I thought it was at its end, but the guys at Spicer agreed to revive it—at a very fair price for installing a new water pump — and quick turnaround.
Helpful and friendly, showed me exactly where the problem was

BF
Bob F.
Northfield, OH
Honda Accord Cpe
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05/02/2018 Category: Service
Spoke with Kris. She said they did a good job.
This review was collected via phone interview by Customer Research Inc.

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TERRY S.
Solon, OH
Honda CR-V
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05/01/2018
Fair and Honest
I highly recommend Spicer. They always try to make an appointment ASAP . Service is prompt and efficient. Thank you for the excellent job always performed on my 2010 HONDA CRV.

FH
FRANK H.
Solon, OH
Toyota Camry
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05/01/2018
Customer service
Spicer Automotive is wonderful at customer service. They get you in and out as soon as possible, even if you don't have an appointment. They take care of any problems and always with a smile! They are the best!

DS
Dale S.
Solon, OH
Ford Edge
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05/01/2018 Category: Service
Dale said he was happy with the service provided by the facility.
This review was collected via phone interview by Customer Research Inc.

WE
WIBB E.
Twinsburg, OH
Honda Pilot
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04/28/2018
Excellent and Quick Service
I recently learned about this garage from a family member. They have done several services for me and I can say the following. They are quick, reasonable priced, and easy to do business with. My last repair the quoted a price and when I got there it was actually cheaper. Who does that when they don't have to? I will continue to use them and can recommend this garage VERY highly.

JF
JOSH F.
Pepper Pike, OH
Toyota Prius v
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04/27/2018
Breaks changed
Thanks to Dave and crew, I was able to quickly replace breaks that needed attention.

SR
STAN R.
Cleveland, OH
Subaru Outback
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04/26/2018
Responsive and timely
Got me in the same day and finished before the end of the day.

MK
MARY K.
Twinsburg, OH
Honda Civic Si
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04/21/2018
The best for service and quality.
They saved me hundreds of dollars by checking the car for engine problem,when it was the air conditioning compressor

RD
Ron D.
Solon, OH
Ford Escape
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04/19/2018 Category: Service
Ron said he is always satisfied with the service the staff provide. He said they always give good service.
This review was collected via phone interview by Customer Research Inc.

KI
KEITH I.
Cleveland, OH
GMC Terrain
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04/10/2018
Best customer service
Because they care

BU
Bobby U.
Willoughby, OH
Nissan Sentra
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04/09/2018 Category: Service
Bobby said Justin and Edward are great.
This review was collected via phone interview by Customer Research Inc.

AG
ANGELA G.
Solon, OH
Kia Sorento
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04/06/2018
wow Great service
This is the second day in a row that I use them and they were timely, efficient and friendly! definitely recommend to others