Overview

Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5rating 4.93

1163 Reviews

99% Would Recommend
Latest Review 4 days ago

Reviews


BW
BILL W.
Solon, OH
Ford Taurus
Verified Customer
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12/12/2018
Great folks to work with!
User friendly as always...my go to auto mechanic!

WP
Wilford P.
Bedford, OH
Pontiac Torrent
Verified Customer
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12/12/2018 Category: Service
Wilford said they gave him good service.
This review was collected via phone interview by Customer Research Inc.

BP
BRYAN P.
Solon, OH
Ford Police Interceptor
Verified Customer
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12/08/2018
Another great experience
Dave and his crew continue to give the highest in quality at an affordable price. These guys are second to none!

Verified Customer
Solon, OH
Subaru Outback (Natl)
Verified Customer
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12/07/2018
Great Service
I expected great service and I got that. What’s more, though, is the friendly way Dave conducts his business.

JG
JOE G.
Chagrin Falls, OH
Hyundai Tucson
Verified Customer
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12/05/2018
Always The best-
Good work at a fair price and always delivered on time- Mechanics here are very experienced and can repair anything -without having to come back for more repairs-

JC
Jerry C.
Solon, OH
Honda Civic
Verified Customer
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12/04/2018 Category: Service
Jerry said they give good service, they do good work and they are trustworthy.
This review was collected via phone interview by Customer Research Inc.

JF
JOSH F.
Pepper Pike, OH
Toyota 4Runner
Verified Customer
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12/01/2018
The best around
These guys do an amazing job. Dave, Pete, Sean, Kenny, Ed... anyone of them will do quality work at a fair price.

JH
JOAN H.
Twinsburg, OH
Buick LaCrosse
Verified Customer
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11/17/2018
You can't put a value on honesty in the service business, but this is the best I've ever seen.
Spicer Automotive diagnosed my braking issue, quoted me a fair price and a reasonable time frame to complete the project -- then to my surprise they dug a little deeper into my car's history and announced that this wasn't going to cost me a dime; it was still under warranty. I would never have known that since it was over a year and a half ago that the front brakes had been done, but it was a $325.00 savings for me. Then they inspected the rear brakes to try and figure out what might have happened back there that caused early wear and stress on the front brakes; again, they could have recommended that I pay for the additional rear brake repair, but honesty prevailed and when they found nothing wrong with the rear brakes, that was what they reported to me. Again, saving me several hundred dollars. Now that's good work!!

DR
DAVID R.
Cleveland, OH
Subaru Impreza Sedan
Verified Customer
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11/17/2018
Friendly and Fair
Everyone I dealt with at Spicer Automotive was personable and capable. They did everything they said they would and located some areas of concern for the future, explained what to look out for and what is involved in the repair. Best garage experience that I can remember.

SB
SUE B.
Solon, OH
Acura MDX
Verified Customer
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11/14/2018
Fast and friendly
everything was great!

Verified Customer
Solon, OH
Nissan Xterra
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
11/12/2018
Never again
This is the type of shop that will charge you for new blinker fluid but only charge $40 instead of the normal $50 ...

Watch out, they will not fix things properly but charge for it. When you take it back, they’re all too happy to keep charging you money for things which should have been fixed the first time around.

Be very aware...

MK
MARY K.
Twinsburg, OH
Honda Civic Si
Verified Customer
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11/09/2018
geat service
always the best with service and consideration for time of customers needs.

RM
ROBERT M.
Cleveland, OH
Lincoln Town Car
Verified Customer
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11/08/2018
Suspension repair
Outstanding

JC
JOE C.
Solon, OH
Lexus CT 200h
Verified Customer
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11/07/2018
Excellent work
They always do a complete and thorough job. They give me options that fit into my budget that keeps my car running like new.

CO
Chris O.
Mantua, OH
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/02/2018 Category: Service
Chris said he has known the owner for a number of years. They have good service.
This review was collected via phone interview by Customer Research Inc.

TL
Toni L.
Aurora, OH
Ford Mustang
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/02/2018 Category: Service
Toni said that the place took care of him.
This review was collected via phone interview by Customer Research Inc.

LM
LAURA M.
Chagrin Falls, OH
Toyota Camry
Verified Customer
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10/30/2018
reliable friendly reasonable
thank you again for your prompt attention and excellent service. I called with a small emergency. On short notice I had a loner car and by mid afternoon I had my own car back again in great shape. These guys are awesome.

,

TD
Tony D.
Ohio
Ford Explorer
Verified Customer
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10/29/2018 Category: Service
Tony said he has been using this business for a few months and the service has been good.
This review was collected via phone interview by Customer Research Inc.

BP
BRYAN P.
Solon, OH
Nissan Altima
Verified Customer
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10/26/2018
Professional and outstanding service!
Dave and his crew are second to none. All you get here is honest and great service.

MP
Mike P.
Chagrin Falls, OH
Audi A4
Verified Customer
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10/26/2018 Category: Service
Mike said the business does very quick work. They did exactly what he asked them to do.
This review was collected via phone interview by Customer Research Inc.