St. Cloud Hyundai

I’ve owned many Hyundai vehicles & I’ve purchased many if not all @ the St Cloud dealership over the years. I’ll continue that loyalty going forward. The service department seals the deal.

Great service and they keep records which is very helpful for busy owners.

Overall

The staff are always friendly and will answer any question you have. I would definitely recommend St. Cloud Hyundai to a family member or friend. They always take excellent care of you.

I always get in right away. Very professional and friendly atmosphere.plus their not always trying to fix something that don’t exist like other places.

People I came in contact with were very courteous and helpful throughout my car service experience. Bill kept me informed with whatever concerns he saw and thoroughly explained, in layman’s terms, quoting prices so nothing was a surprise!! Answered all of my questions/concerns. Great job!!

Great business place and everyone is so friendly.

Problem was diagnosed and resolved.

Work is done quickly. Give advice as to maintenance to plan for in the future.

I received AWESOME customer service—the best I’ve had yet at this dealership, and I come here for all my service needs. My service advisor was Alejandro Ladin, and he really went above and beyond for me. He was very attentive and kept me updated on the status of my vehicle. He made sure I was comfortable in the lounge and helped me find an outlet and get situated so that I could work on my laptop. He washed my car at the end, cleaned out the wiper blades because they were streaking, and even parked it inside for me because it was a really cold day. Initially he had said the service would take a little longer (there were a couple recalls that needed to be addressed in addition to my oil change) but I felt the service was quick and didn’t feel I was waiting too long. He was friendly and efficient. If I could have Alejandro as my service advisor every time I would! Excellent service.

I have always been treated well and with respect. Very informative in regards to service

Unable to offer solution to engineering defect, concerning poor headlights.

They took time to let me know what the problem was and how much to fix it

The service department is excellent. I've had them service my vehicle since 2012 and my previous Santa Dr before that. I always trust them. They've never let me down with their work or needs to get around while waiting, etc. A#1.

We have a 2018 Sonata. We had some issues with the car not starting. We took it into the dealership on two different occasions for this same issue. The mechanics worked diligently to identify and correct the issue. We deeply appreciate the commitment that this dealership has to supporting customers in a longitudinal manner. We weren't just another sale for them. Thank you!!!!

I've been working with this company for 7 years. 4 cars purchased by me, family and a Friend. All excellent vehicles! The staff treat you with respect. Very easy to work with.
Richard Q

.great service

The employees are so friendly, keep the customer in the know about the amount of time the work is taking. I’ve driven in with a low tire without an app’t & it’s been filled & I’m on my way in a few minutes & no one made me feel like it was an imposition.

Efficient clean and professional

We had good service this time but have had questionable dealings in the past. They alphabet lied to us several times and as a result I don’t trust them. If it wasn’t for the warranty we wouldn’t go there. We won’t ever buy a Hyundai again due to these problems. We generally like the car but the amount of issues we’ve had with it is ridiculous