Overview

Overall Rating 4.69/5Overall Rating 4.69/5Overall Rating 4.69/5Overall Rating 4.69/5rating 4.69
4.7

( 2178 Reviews )

ReScore Reviews™ (26)

ReScore
Overall Rating 4.3461519/5Overall Rating 4.3461519/5Overall Rating 4.3461519/5Overall Rating 4.3461519/5rating 4.3461519
Original
Overall Rating 1.92308/5rating 1.92308rating 1.92308rating 1.92308rating 1.92308
95% Would Recommend
100% Business Response
Latest Review about 22 hours ago

Reviews


GT
Gail T.
Kimball, MN
2007 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2019 Category: Service
Service
As always excellent, professional service. They are very thorough checking all the vehicle systems and letting me know of current Issues that would need repairs.

DM
Dale M.
Saint Cloud, MN
2019 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2019 Category: Service
People are very helpful and friendly
I like the service and people at the dealership very friendly

Verified Customer
Sartell, MN
2014 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2019 Category: Service
Great service
Well done
Josh S., Service Manager from St. Cloud Hyundai responded on 11/15/2019

Thank you for the great survey!

Josh Soltis
Service Manager
(320) 251-8200
jsoltis@stcloudhyundai.com

Verified Customer
Melrose, MN
2007 Hyundai Santa Fe
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/12/2019 Category: Service
Remarks
Quick service
Josh S., Service Manager from St. Cloud Hyundai responded on 11/15/2019

Thank you for completing our survey. What could have improved so we could have earned a better score? I appreciate your input. Thank you!

Josh Soltis
Service Manager
(320) 251-8200
jsoltis@stcloudhyundai.com

JJ
Jeanine J.
Elbow Lake, MN
2019 Hyundai Santa Fe Xl
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/12/2019 Category: Service
Good service
Good
Josh S., Service Manager from St. Cloud Hyundai responded on 11/15/2019

Jeanine,
Thank you for taking the time to complete our survey. What could we have improved to have earned a better score? I would appreciate your input. Thank you!

Josh Soltis
Service Manager
(320) 251-8200
jsoltis@stcloudhyundai.com

Verified Customer
Saint Cloud, MN
2013 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/11/2019 Category: Service
Friendly and knowledgeable
Friendly and knowledgeable
Josh S., Service Manager from St. Cloud Hyundai responded on 11/15/2019

Thank you for the great survey!

Josh Soltis
Service Manager
(320) 251-8200
jsoltis@stcloudhyundai.com

DS
Daniel S.
Saint Cloud, MN
Overall Rating 1/5rating 1rating 1rating 1rating 1
11/08/2019
Service
Worst ever!!! They won’t fix a problem they caused but replacing my engine. Horrible attitude about it. They are trying to charge me for a problem they created!!!
Josh S., Service Manager from St. Cloud Hyundai responded on 11/19/2019

You were not charged even though it was not of the result of the work we performed at all. Upon further research those Compustar remote starts go into a "valet" mode when they are not used for a long period of time which you even stated.

Josh Soltis
Service Manager
(320) 251-8200
jsoltis@stcloudhyundai.com

CM
Carol M.
Waite Park, MN
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2019 Category: Service
Personable and quick
The mechanics take good care of my vehicle. They are up front with costs and very personable. You are not just a number but you are a customer that they care about and they offer great service.
Josh S., Service Manager from St. Cloud Hyundai responded on 11/15/2019

Carol,
Thank you for the great survey!

Josh Soltis
Service Manager
(320) 251-8200
jsoltis@stcloudhyundai.com

SS
Steven S.
Saint Cloud, MN
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/04/2019 Category: Service
Efficient
I was able to get in early and out early
Josh S., Service Manager from St. Cloud Hyundai responded on 11/05/2019

Steven,
Thank you for the great survey!

Josh Soltis
Service Manager
(320) 251-8200
jsoltis@stcloudhyundai.com

CC
Constance C.
Saint Cloud, MN
2014 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/01/2019 Category: Service
Great staff, fast and efficient.
The staff is always courteous. Service is fast. If something besides an oil change is recommended, it's always explained and shown to me.
Josh S., Service Manager from St. Cloud Hyundai responded on 11/05/2019

Constance,
Thank you for the great survey!

Josh Soltis
Service Manager
(320) 251-8200
jsoltis@stcloudhyundai.com

DM
Darin M.
Saint Cloud, MN
2017 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2019 Category: Service
Super Service
Great friendly service
Josh S., Service Manager from St. Cloud Hyundai responded on 11/05/2019

Darin,
Thank you for the great survey!

Josh Soltis
Service Manager
(320) 251-8200
jsoltis@stcloudhyundai.com

BL
Bruce L.
Saint Cloud, MN
2008 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2019 Category: Service
Great service!
My "check engine light" went on. Brought car to the guys at Hyundai St Cloud Service Dept. With their quick diagnostic service found a "EVAP Solenoid" needed to be replaced. What is that? Anyway they were able to repair it quickly and it was inexpensive. Thank you! I can continue to drive my wonderful Hyundai Sonata. Thank you for the great service.
Josh S., Service Manager from St. Cloud Hyundai responded on 11/05/2019

Bruce,

Thank you for the great survey again!

Josh Soltis
Service Manager
(320) 251-8200
jsoltis@stcloudhyundai.com

JP
Joan P.
Saint Cloud, MN
2008 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2019 Category: Service
Quick
Service took only a few minutes. Drove in for headlight replacement.
Josh S., Service Manager from St. Cloud Hyundai responded on 11/05/2019

Joan,
Thank you for the great survey!

Josh Soltis
Service Manager
(320) 251-8200
jsoltis@stcloudhyundai.com

RB
Robert B.
Sun City Center, FL
2015 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/22/2019 Category: Service
Solving problems
knowledgeable and helpful as always. Thank Bill & Joe.
Josh S., Service Manager from St. Cloud Hyundai responded on 11/01/2019

Robert,
Thank you for the great survey and your input!

Josh Soltis
Service Manager
(320) 251-8200
jsoltis@stcloudhyundai.com

LB
Lloyd B.
New London, MN
2019 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/21/2019 Category: Service
Very accommodating
Very happy with the sevice. 5 out of 5
Josh S., Service Manager from St. Cloud Hyundai responded on 10/30/2019

Lloyd,
Thank you for the great survey!

Josh Soltis
Service Manager
(320) 251-8200
jsoltis@stcloudhyundai.com

HR
Helen R.
Saint Cloud, MN
2005 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2019 Category: Service
needed a replacement directional signal light
I came in without an appointment, and the job was done, plus a complimentary car wash. How good is that?!
Josh S., Service Manager from St. Cloud Hyundai responded on 10/18/2019

Helen,
Thank you very much for sharing, and the great survey!

Josh Soltis
Service Manager
(320) 251-8200
jsoltis@stcloudhyundai.com

JG
James G.
Saint Cloud, MN
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2019 Category: Service
Easy to work with.
Made an appointment, got my oil changed, tires rotated, car got washed. The service advisors are all friendly and helpful.
Josh S., Service Manager from St. Cloud Hyundai responded on 10/18/2019

Jim and Pat,
Thank you very much for the great survey and your continued patronage!!

Josh Soltis
Service Manager
(320) 251-8200
jsoltis@stcloudhyundai.com

Verified Customer
Kimball, MN
2017 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2019 Category: Service
Good service
Very polite and helpful
Josh S., Service Manager from St. Cloud Hyundai responded on 10/17/2019

Thank you for the great survey! We appreciate the wonderful praises!

Josh Soltis
Service Manager
(320) 251-8200
jsoltis@stcloudhyundai.com

AM
Abby M.
Sartell, MN
2007 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2019 Category: Service
Service Guys
Bill is the greatest!
Josh S., Service Manager from St. Cloud Hyundai responded on 10/17/2019

Abby,
Thank you for the sharing! I am pleased that Bill has taken such great care of you!

Josh Soltis
Service Manager
(320) 251-8200
jsoltis@stcloudhyundai.com

LF
Linda F.
Saint Cloud, MN
2019 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/13/2019 Category: Service
Awesome
This dealership is helpful and so courteous. The best!!
Josh S., Service Manager from St. Cloud Hyundai responded on 10/14/2019

Linda,
I love that word "awsome"! Thank you so much!

Josh Soltis
Service Manager
(320) 251-8200
jsoltis@stcloudhyundai.com