Overview

Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5rating 4.73

1178 Reviews

ReScore Reviews™ (29)

ReScore
Overall Rating 4.7931034/5Overall Rating 4.7931034/5Overall Rating 4.7931034/5Overall Rating 4.7931034/5rating 4.7931034
Original
Overall Rating 2.1379297/5Overall Rating 2.1379297/5rating 2.1379297rating 2.1379297rating 2.1379297
95% Would Recommend
100% Business Response
Latest Review about 19 hours ago

Reviews


DB
Diane B.
Greenwich, CT
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/18/2018 Category: Service
Friendly and helpful
Great service and quick
JAY M S., Service Director from Stamford Hyundai responded on 12/18/2018

THANK YOU!!!

Jay Strassberg
Service Director
Stamford Hyundai
203-326-5740
jays@stamfordhyundai.com

Verified Customer
Stamford, CT
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/18/2018 Category: Service
Excellent Service
Excellent customer service
JAY M S., Service Director from Stamford Hyundai responded on 12/18/2018

THANK YOU!!!

Jay Strassberg
Service Director
Stamford Hyundai
203-326-5740
jays@stamfordhyundai.com

SP
Sidney P.
Stamford, CT
2018 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/18/2018 Category: Service
First service
Good professional help and courtesy. Was in and out.
JAY M S., Service Director from Stamford Hyundai responded on 12/18/2018

THANK YOU!!!

Jay Strassberg
Service Director
Stamford Hyundai
203-326-5740
jays@stamfordhyundai.com

MB
Martha B.
Norwalk, CT
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/17/2018 Category: Service
the people
everything was great!
JAY M S., Service Director from Stamford Hyundai responded on 12/17/2018

Thank you!!!

Jay Strassberg
Service Director
Stamford Hyundai
203-326-5740
jays@stamfordhyundai.com

DR
Debra R.
Island Park, NY
2018 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/17/2018 Category: Service
Excellent Service
Fast, courteous service by quality technicians at fair prices. Service always with a smile. Done right the first time. The service department takes pride in everything they do.
JAY M S., Service Director from Stamford Hyundai responded on 12/17/2018

Thank you!!!!

Jay Strassberg
Service Director
Stamford Hyundai
203-326-5740
jays@stamfordhyundai.com

JA
John A.
Stamford, CT
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/17/2018 Category: Service
John Aurello
Very efficient and curteous.
JAY M S., Service Director from Stamford Hyundai responded on 12/17/2018

THANK YOU!!!

Jay Strassberg
Service Director
Stamford Hyundai
203-326-5740
jays@stamfordhyundai.com

Verified Customer
New Windsor, NY
2013 Hyundai Sonata
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
12/17/2018 Category: Service
Cannot trust the service recommendations
Recommended a $1200 part that was not needed along with a bunch of other parts. What am I supposed to believe? They are supposed to be the experts.
JAY M S., Service Director from Stamford Hyundai responded on 12/17/2018

Sir- You got the honest assessment. Based on time and mileage the timing chain was recommended. Being that it was your first visit, we could not know of the engine replacement at another dealer. But, you knew of the engine replacement and it certainly would been good information to have at the time of service write up because if we had that information no recommendations of any internal engine maintenance would have been said to you. The recommendations were true and honest with the information we had and what we can see on your car. If you look at our reviews you would know what kind of dealer we are and the type of work we do here.

Thank you for comments.

Jay Strassberg
Service Director
Stamford Hyundai
203-326-5740
jays@stamfordhyundai.com

SB
Stephen B.
Norwalk, CT
2016 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/17/2018 Category: Service
Good for the most part.
OK
JAY M S., Service Director from Stamford Hyundai responded on 12/17/2018

THANKS

Jay Strassberg
Service Director
Stamford Hyundai
203-326-5740
jays@stamfordhyundai.com

AP
Adele P.
Stamford, CT
2012 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/16/2018 Category: Service
Service
Thankyou
JAY M S., Service Director from Stamford Hyundai responded on 12/17/2018

Thank you!!!

Jay Strassberg
Service Director
Stamford Hyundai
203-326-5740
jays@stamfordhyundai.com

Verified Customer
Stamford, CT
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/15/2018 Category: Service
Quick and easy to deal with
Never had a problem..........Nce friendly people
JAY M S., Service Director from Stamford Hyundai responded on 12/15/2018

Thank you!!!!

Jay Strassberg
Service Director
Stamford Hyundai
203-326-5740
jays@stamfordhyundai.com

Verified Customer
Stamford, CT
2015 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/14/2018 Category: Service
Great customer service!
Everyone is really nice and behaved professionally.

My car was serviced and ready at the said time. Also, the representative was very knowledgeable about my car needs; and informed me of what to plan for at the next service.
JAY M S., Service Director from Stamford Hyundai responded on 12/15/2018

Thank you!!!!

Jay Strassberg
Service Director
Stamford Hyundai
203-326-5740
jays@stamfordhyundai.com

PF
Patricia F.
Stamford, CT
2012 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2018 Category: Service
Great job!
Very efficient...in and out quickly!
JAY M S., Service Director from Stamford Hyundai responded on 12/12/2018

THANK YOU!!!

Jay Strassberg
Service Director
Stamford Hyundai
203-326-5740
jays@stamfordhyundai.com

LG
Linda G.
Stamford, CT
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2018 Category: Service
Excellent Service
My visit took less than an hour and the customer service rep was so nice and helpful
JAY M S., Service Director from Stamford Hyundai responded on 12/12/2018

THANK YOU!!!

Jay Strassberg
Service Director
Stamford Hyundai
203-326-5740
jays@stamfordhyundai.com

VD
vito d.
Norwalk, CT
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/10/2018
Excellent
Very good and friendly recommend
JAY M S., Service Director from Stamford Hyundai responded on 12/10/2018

THANK YOU!!!!

Jay Strassberg
Service Director
Stamford Hyundai
203-326-5740
jays@stamfordhyundai.com

Verified Customer
Stamford, CT
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/07/2018 Category: Service
Great service
Dan provided an outstanding service.
JAY M S., Service Director from Stamford Hyundai responded on 12/08/2018

Thank you!!!

Jay Strassberg
Service Director
Stamford Hyundai
203-326-5740
jays@stamfordhyundai.com

SB
Scott B.
Norwalk, CT
2016 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/07/2018 Category: Service
This group is outstanding.
Friendly and conscience service and customer report. This group is outstanding.
JAY M S., Service Director from Stamford Hyundai responded on 12/07/2018

THANK YOU!!!!

Jay Strassberg
Service Director
Stamford Hyundai
203-326-5740
jays@stamfordhyundai.com

AW
Angelo W.
Norwalk, CT
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2018 Category: Service
Great staff!
Great service!
JAY M S., Service Director from Stamford Hyundai responded on 12/07/2018

Thank you!!!!

Jay Strassberg
Service Director
Stamford Hyundai
203-326-5740
jays@stamfordhyundai.com

LD
Leon D.
Carmel, NY
2015 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2018 Category: Service
Why I love my Stamford Hyundai Service Dept
Great pepople perform excellent service on your vehicle at a fair price!
JAY M S., Service Director from Stamford Hyundai responded on 12/07/2018

Thank you!!!!

Jay Strassberg
Service Director
Stamford Hyundai
203-326-5740
jays@stamfordhyundai.com

BB
Barnak B.
Stamford, CT
2017 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2018 Category: Service
Great service! Really take care of customers!
I went in for an oil change. But they also took care of the leaking tire and loose bumper at no additional charge. In short they make your service experience stress fee with some common sense decision making which is always in customer's favor. Love Hyundai!
JAY M S., Service Director from Stamford Hyundai responded on 12/06/2018

THANK YOU!!!

Jay Strassberg
Service Director
Stamford Hyundai
203-326-5740
jays@stamfordhyundai.com

VD
Vito D.
Norwalk, CT
2018 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/05/2018 Category: Service
Very good
Very good friendly
JAY M S., Service Director from Stamford Hyundai responded on 12/05/2018

Thank you taking the time to fill out a survey. We are a bit confused as to the 4 star rating. By the comments below, it would seem like we earned  a 5 star rating which is our only passing grade. Please contact me below to discuss how we can earn a 5 star rating on your next service visit.

Jay Strassberg
Service Director
Stamford Hyundai
203-326-5740
jays@stamfordhyundai.com