Overview

Overall Rating 4.58/5Overall Rating 4.58/5Overall Rating 4.58/5Overall Rating 4.58/5rating 4.58

124 Reviews

91% Would Recommend
Latest Review 4 days ago

Reviews


KA
Ken A.
Virginia
Chrysler Town & Country
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2018 Category: Service
Ken said the facility was very informative. They informed him of what would be done to his vehicle. They don't do any other job without him knowing. The staff was very friendly.
This review was collected via phone interview by Customer Research Inc.

JG
Jason G.
Virginia
Dodge Dakota
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018 Category: Service
Jason said they did a great job.
This review was collected via phone interview by Customer Research Inc.

LP
Larry P.
Virginia
Ford F-150
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2018 Category: Service
Larry said there was some confusion and some back and forth about how to get it done.. He had to return a week after the evaluation was done to have the work completed. However, they did an excellent job
This review was collected via phone interview by Customer Research Inc.

BB
Billy B.
Virginia
Mazda Mazda6
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2018 Category: Service
Billy said the service was very good.
This review was collected via phone interview by Customer Research Inc.

GK
Gary K.
Virginia
Acura Integra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018 Category: Service
Gary said the business has people good on staff who are easy to work with. They made sure all vehicle services were done well and at a reasonable cost.
This review was collected via phone interview by Customer Research Inc.

HH
Howard H.
Virginia
Cadillac DeVille
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Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
05/09/2018 Category: Service
Howard said he was promised one price and when he got to this facility, the price was much larger and the employees tried to pressure him into getting other services. He would not recommend this business for the reasons already stated.
This review was collected via phone interview by Customer Research Inc.

MP
Michael P.
VA BEACH, VA
Honda Accord Sdn
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/09/2018 Category: Service
Michael said the staff was good and friendly. They did what they were supposed to do.
This review was collected via phone interview by Customer Research Inc.

JF
Justin F.
Virginia
Ford Expedition
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2018 Category: Service
Justin said the business has always been great. They are always able to get him in and any advice he gets has always been top notch.
This review was collected via phone interview by Customer Research Inc.

BC
Barry C.
VA BEACH, VA
Volvo S60
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/07/2018 Category: Service
Barry said the staff did a good job.
This review was collected via phone interview by Customer Research Inc.

NA
Never A.
Chesapeake, VA
Overall Rating 1/5rating 1rating 1rating 1rating 1
04/23/2018
Never again
Every time I get one thing fixed at Stans, a week later something else is wrong. I think they're causing my mishaps. Not going back.

BC
Beverly C.
Virginia Beach, VA
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/13/2018
Best place for auto repair.
I have been going to Stan's for over 20 years. They are very good at repairs and inspections. Mike is very fair on price's. Being female some places would try to take advantage of you with what you would need and the price. Not Mike, he is fair to everyone and doesn't try to sell you something you don't need. I have recommended them to others and will continue. Best place for repairs.

EF
Emilio F.
Chesapeake, VA
Overall Rating 1/5rating 1rating 1rating 1rating 1
11/02/2017
"RIP OFF"
Never wrote a review before butfor this I had to. I went to drop my car off to get my brakes & rotors done mind you I had my own parts, and 2hrs later received a phone call thinking the job was complete but NO I had the wrong size rotors they said OK so I went to go pick up my car and parts I was then charged $75 which was not mentioned on the phone call for there precious time I then went to a different shop with same parts and turned out rotors were the right size. Long story short I was ripped off $75 for nothing so if you have your own parts and Im sure if you don't BE CAUTIOUS!!!

JW
John W.
Chesapeake, VA
Overall Rating 1/5rating 1rating 1rating 1rating 1
04/11/2017
Rip off artist
Been going to this place for years took 2016 f350 in paid to put 1 new rotor on left side and new front brakes and even took them the brakes for the front end. Two weeks later brakes are digging in the rotor. Man said he changed them I was then told caliper was bad I took my truck home took the front right brake off compressed the caliper and put new brakes on right side put it all back together and wala nothing wrong works fine went to talk to mike nothing but excuses he charged me for putting the bakes on the right side and never did and also kept the brakes I purchased I have been going here for years and this is the way I got treated I spend over 20000$ a year here on 6 vehicles and nothing but excuses. Didn't refund my money or give me my brakes back and now have messed up rotor because he didn't change the brake pads wife said they were ripping me off and she was right

MC
Mike C.
Virginia
Chrysler Sebring
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2015 Category: Service
Mike said his company deals with this business and their service is great.
This review was collected via phone interview by Customer Research Inc.

JE
Jerrell E.
Virginia
Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2015 Category: Service
Jerrell said this business does a good job.
This review was collected via phone interview by Customer Research Inc.

EZ
Edwin Z.
Virginia
Dodge Grand Caravan
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2015 Category: Service
Edwin said this business is alright and he has already sent somebody to them.
This review was collected via phone interview by Customer Research Inc.

EE
Eric E.
Virginia
Ford Five Hundred
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/15/2015 Category: Service
Eric said they are very good. They treat people right and he has no problems with them.
This review was collected via phone interview by Customer Research Inc.

JS
Jack S.
Virginia
Jeep Liberty
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Overall Rating 1/5rating 1rating 1rating 1rating 1
01/14/2015 Category: Service
Jack said they failed and rejected his vehicle. He then took it to another facility for a second opinion and it passed. He would not recommend this business due to the reason mentioned.
This review was collected via phone interview by Customer Research Inc.

EB
Eddie B.
Virginia
Mercedes-Benz E320
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/14/2015 Category: Service
Eddie said the staff at the facility are good people and he has never had any issues with them. He already recommends them to everyone he knows.
This review was collected via phone interview by Customer Research Inc.

SS
Sumner S.
Virginia
Chevrolet S10 Pickup
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/23/2014 Category: Service
Sumner said they were quick and friendly. The prices were reasonable.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 124 in total