ReScore Reviews™ (20)

ReScore
Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5rating 4.3
Original
Overall Rating 2.1/5Overall Rating 2.1/5rating 2.1rating 2.1rating 2.1
88% Would Recommend
100% Business Response
Latest Review about 9 hours ago
Christina M. on 11/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Thank you!"
Quick, Convenient & Customer Friendly
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 11/08/2017
Service Type: Repair
Review Created: 11/21/2017 02:08 PM
PETER C. on 11/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Lik e Hyundai"
Friendly, relaxed atmosphere, snacks available, tv, very relaxing
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 11/17/2017
Service Type: Maintenance
Review Created: 11/21/2017 12:26 PM
Lou S., SERVICE MANAGER at Star Hyundai responded on 11/21/2017

THANK YOU for the 5 STAR SURVEY.

Lou Senatore
Service Manager
718-353-0200
louiss@starcarsny.com
Verified Customer on 11/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service - Great People"
Prompt and friendly service
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 11/15/2017
Service Type: Repair
Review Created: 11/20/2017 01:52 PM
Lou S., SERVICE MANAGER at Star Hyundai responded on 11/20/2017

THANK YOU for the 5 STAR surey.

Lou Senatore
Service Manager
718-353-0200
louiss@starcarsny.com
Joseph K. on 11/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Routine service"
This the only place i go. I needed an oil change before I took a 300 mile trip and even though it was last minute they were able to fit me in. I thought I had a tire rotation on my last visit but they were able to check and see that I should do it before my trip. My appointment was at 1:30pm and I was back home by 3pm.(10 miles away)
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 11/13/2017
Service Type: Maintenance
Review Created: 11/19/2017 02:50 PM
Lou S., SERVICE MANAGER at Star Hyundai responded on 11/20/2017

THANK YOU for the 5 STAR survey.

Lou Senatore
Service Manager
718-353-0200
louiss@starcarsny.com
Verified Customer on 11/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Pleasant an inefficient"
Been going here for a couple of years have always had great service!
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 11/09/2017
Service Type: Maintenance
Review Created: 11/17/2017 06:35 PM
Lou S., SERVICE MANAGER at Star Hyundai responded on 11/18/2017

THANK YOU for te 5 STAR survey.

Lou Senatore
Service Manager
718-353-0200
louiss@starcarsny.com
Verified Customer on 11/16/2017
Recommended badge inactive Recommended
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"recall service"
good service
Vehicle: 2011 Hyundai Santa Fe
Category: Service
Service Date: 11/10/2017
Service Type: Repair
Review Created: 11/16/2017 01:26 PM
Lou S., SERVICE MANAGER at Star Hyundai responded on 11/16/2017

THANK YOU for the 5 STAR servey.

 

Lou Senatore
Service Manager
718-353-0200
louiss@starcarsny.com
ALVIN Q. on 11/15/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"To small didnt realize it was the place till i drove by again"
It was decent but there's always hidden fees and I had to schedule my appointment 2 months in advance
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 11/11/2017
Service Type: Maintenance
Review Created: 11/15/2017 03:05 PM
Lou S., SERVICE MANAGER at Star Hyundai responded on 11/15/2017

Thank you for your feedback. We are always working to improve your experience and have implemented a new scheduling system to ensure you will be seen in a timely fashion. 

Lou Senatore
Service Manager
718-353-0200
louiss@starcarsny.com
John W. on 11/11/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Convience to my Home. "
Personable staff. Offered me a good deal
Vehicle: 2010 Hyundai Elantra
Category: Service
Service Date: 11/06/2017
Service Type: Maintenance
Review Created: 11/11/2017 06:19 AM
Lou S., SERVICE MANAGER at Star Hyundai responded on 11/11/2017

Thank you for the returned survey.
APPRECIATE THE POSITIVE FEEDBACK!

Lou Senatore
Service Manager
718-353-0200
louiss@starcarsny.com
Verified Customer on 11/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Car service"
Courteous, Timely and knowledgeable.
Vehicle: 2016 Hyundai Elantra Gt
Category: Service
Service Date: 11/04/2017
Service Type: Maintenance
Review Created: 11/11/2017 03:52 AM
Lou S., SERVICE MANAGER at Star Hyundai responded on 11/11/2017

Thank you for the 5 STAR survey.

Lou Senatore
Service Manager
718-353-0200
louiss@starcarsny.com
Karen L. on 11/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast and simple"
It was my first time buying an car and I️ didn’t know anything.The sales person was very knowledgeable and helpful.
Vehicle: 2016 Hyundai Accent
Category: Service
Service Date: 11/03/2017
Service Type: Maintenance
Review Created: 11/10/2017 09:49 PM
Lou S., SERVICE MANAGER at Star Hyundai responded on 11/11/2017

Thank you for the 5 STAR survey.

Lou Senatore
Service Manager
718-353-0200
louiss@starcarsny.com
Salvatore G. on 11/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fine"
Good
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 11/07/2017
Service Type: Repair
Review Created: 11/10/2017 12:04 PM
Lou S., SERVICE MANAGER at Star Hyundai responded on 11/11/2017

Thank you for the 5 STAR survey.

Lou Senatore
Service Manager
718-353-0200
louiss@starcarsny.com
Sean S. on 11/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Na"
Na
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 11/07/2017
Service Type: Maintenance
Review Created: 11/10/2017 11:56 AM
Verified Customer ReScore Review on 11/08/2017
ReScore
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Original
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Recommended? Yes
Surecritic checkman logo Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"November 2, 2017 Service Appointment"
Staff were friendly, professional and worked efficiently. In fact, staff alerted me to a potentially hazardous condition which I had corrected later that same afternoon. Thank you!
Vehicle: 2011 Hyundai Santa Fe
Category: Service
Service Date: 11/02/2017
Service Type: Repair
Review Created: 11/07/2017 01:10 PM

Recommended badge inactive Recommended
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"Service Visit"
Nice friendly people! Capable of doing good work! Need to improve scheduling!
Vehicle: 2011 Hyundai Santa Fe
Category: Service
Service Date: 11/02/2017
Service Type: Repair
Review Created: 11/07/2017 01:10 PM
Lou S., SERVICE MANAGER at Star Hyundai responded on 11/08/2017

THANK YOU

Lou Senatore
Service Manager
718-353-0200
louiss@starcarsny.com
Lou S., SERVICE MANAGER at Star Hyundai responded on 11/11/2017

THANK YOU, See you on next service.

Lou Senatore
Service Manager
718-353-0200
louiss@starcarsny.com
E S. on 11/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"ski"
Great service and customer experience
Vehicle: 2002 Hyundai Elantra
Category: Service
Service Date: 10/31/2017
Service Type: Repair
Review Created: 11/07/2017 07:14 AM
Lou S., SERVICE MANAGER at Star Hyundai responded on 11/07/2017

THANK YOU for the 5 star survey.

Lou Senatore
Service Manager
718-353-0200
louiss@starcarsny.com
Damion D. on 11/07/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Service "
Great job
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 10/30/2017
Service Type: Repair
Review Created: 11/07/2017 06:36 AM
Lou S., SERVICE MANAGER at Star Hyundai responded on 11/07/2017

Thank you for returning the 4 star survey.

Lou Senatore
Service Manager
718-353-0200
louiss@starcarsny.com
Hernando V. on 11/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly Staff"
Even though I did not and appointment, they accommodate me and I was able to service my vehicle.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 10/30/2017
Service Type: Maintenance
Review Created: 11/06/2017 05:15 AM
Lou S., SERVICE MANAGER at Star Hyundai responded on 11/06/2017

APPRECIATE THE POSITIVE FEEDBACK! & 5 STAR SURVEY.

Lou Senatore
Service Manager
718-353-0200
louiss@starcarsny.com
Juan V. on 11/03/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great!!"
The customer service is amazing! Specially Mr. Foster. Super friendly and professional. He made sure to take great care of me amd my car. One of the best!!!
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 10/31/2017
Service Type: Maintenance
Review Created: 11/03/2017 01:36 PM
Lou S., SERVICE MANAGER at Star Hyundai responded on 11/03/2017

APPRECIATE THE POSITIVE FEEDBACK!

Lou Senatore
Service Manager
718-353-0200
louiss@starcarsny.com
Lisa C. on 11/02/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great"
Great customer service
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 10/30/2017
Service Type: Repair
Review Created: 11/02/2017 12:47 PM
895bdfa069f48754b955204d586cd447?s=28
Kevin S., SERVICE MANAGER at Star Hyundai responded on 11/03/2017

APPRECIATE THE POSITIVE FEEDBACK!

Kevin Suh
Service Manager
718-353-0200
KevinStarHyundai@hotmail.com
Lawrence O. on 10/31/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Intimate"
Has a familiar feeling when you go there. Everyone is nice and professional. You remember them when you return.
Vehicle: 2014 Hyundai Elantra Gt
Category: Service
Service Date: 10/26/2017
Service Type: Maintenance
Review Created: 10/31/2017 07:28 PM
895bdfa069f48754b955204d586cd447?s=28
Kevin S., SERVICE MANAGER at Star Hyundai responded on 11/01/2017

APPRECIATE THE POSITIVE FEEDBACK!

Kevin Suh
Service Manager
718-353-0200
KevinStarHyundai@hotmail.com
Juliette D. on 10/31/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent rating "
I appreciated how my service man explained what was happening with my car
Vehicle: 2013 Hyundai Tucson
Category: Service
Service Date: 10/28/2017
Service Type: Maintenance
Review Created: 10/31/2017 06:01 PM
895bdfa069f48754b955204d586cd447?s=28
Kevin S., SERVICE MANAGER at Star Hyundai responded on 11/01/2017

APPRECIATE THE POSITIVE FEEDBACK!

Kevin Suh
Service Manager
718-353-0200
KevinStarHyundai@hotmail.com
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