Overview

Overall Rating 4.43/5Overall Rating 4.43/5Overall Rating 4.43/5Overall Rating 4.43/5rating 4.43

1280 Reviews

ReScore Reviews™ (25)

ReScore
Overall Rating 4.3600004/5Overall Rating 4.3600004/5Overall Rating 4.3600004/5Overall Rating 4.3600004/5rating 4.3600004
Original
Overall Rating 2.16/5Overall Rating 2.16/5rating 2.16rating 2.16rating 2.16
88% Would Recommend
100% Business Response
Latest Review 3 days ago

Reviews


AS
Al S.
Forest Hills, NY
2013 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2018 Category: Service
Service check
I found the car to be balanced and run smoothly.
Lou S., SERVICE MANAGER from Star Hyundai responded on 07/15/2018

THANK YOU for the 5 STAR survey.

Lou Senatore
Service Manager
718-353-0200
louiss@starcarsny.com

GB
Gary B.
NY
2013 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2018 Category: Service
Attention to detail and never trying to sell a product or service if not needed. Nice People!
I have been servicing my 2013 Sonata at Star Hyundai from day one .
I am pleased with the work being done and the staff.
Gary B
Lou S., SERVICE MANAGER from Star Hyundai responded on 07/14/2018

THANK YOU for the 5 STAR survey.

Lou Senatore
Service Manager
718-353-0200
louiss@starcarsny.com

NH
Nidya H.
Flushing, NY
2015 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Star Hyundai Service Center
My husband took my car in for me and he was taken care of immediately. He said everyone is very nice and make you feel comfortable plus there is coffee and pastries and even a rest room. My car went in for an inspection and maintenance.
Lou S., SERVICE MANAGER from Star Hyundai responded on 07/14/2018

THANK YOU for the 5 STAR survey.

Lou Senatore
Service Manager
718-353-0200
louiss@starcarsny.com

DJ
David J.
Great Neck, NY
2010 Hyundai Veracruz
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
07/12/2018 Category: Service
Awful service- misdiagnosis
I paid over $1,000 for 2 new keys and remotes !! This was due to an admitted misdiagnosis error . Originally .. they said remotes were no good... then after ordering new remotes , they found it wasn’t the remotes but it was the module in the car. But they still charged $600 for new remotes, then $400 for module
Lou S., SERVICE MANAGER from Star Hyundai responded on 07/13/2018

 

Lou Senatore
Service Manager
718-353-0200
louiss@starcarsny.com

SD
Sherry D.
Whitestone, NY
2017 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
JULY 7TH VISIT
GREAT SERVICE
Lou S., SERVICE MANAGER from Star Hyundai responded on 07/11/2018

THANK YOU for the 5 STAR survey

Lou Senatore
Service Manager
718-353-0200
louiss@starcarsny.com

VM
Vicki M.
Whitestone, NY
2013 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
Fast and great service
All the staff at Hyundai service is excellent. Got my car back on the road within 2 hours.
Lou S., SERVICE MANAGER from Star Hyundai responded on 07/11/2018

THANK YOU for the 5 STAR survey.

Lou Senatore
Service Manager
718-353-0200
louiss@starcarsny.com

ST
Samuel T.
Jamaica, NY
2016 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2018 Category: Service
Positive Experience
Needed oil change & was able to secure a same day appointment...New customer waiting area looks nice...One hour wait
Lou S., SERVICE MANAGER from Star Hyundai responded on 07/11/2018

THANK YOU for the 5 STAR survey.

Lou Senatore
Service Manager
718-353-0200
louiss@starcarsny.com

LH
Lori H.
Queens, NY
2017 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2018 Category: Service
Much friendlier staff
Since I started coming 2 yrs ago, things have improved GREATLY! Staff are much friendlier and more courteous . I was also very shocked when I called and was able to come in for an inspection an hour later!! Keep up the good work!!
Lou S., SERVICE MANAGER from Star Hyundai responded on 07/11/2018

THANK YOU for the 5 STAR survey.

Lou Senatore
Service Manager
718-353-0200
louiss@starcarsny.com

ZR
Zulma R.
Fresh Meadows, NY
2008 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2018 Category: Service
Awesome Service
Always great service, friendly staff and after the renovation the place looks great
Lou S., SERVICE MANAGER from Star Hyundai responded on 07/11/2018

THANK YOU for the 5 STAR survey.

Lou Senatore
Service Manager
718-353-0200
louiss@starcarsny.com

Verified Customer
Bayside, NY
2017 Hyundai Sonata
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/10/2018 Category: Service
Great Customer Service
Friendly and knowledgeable staff
Lou S., SERVICE MANAGER from Star Hyundai responded on 07/10/2018

THANK YOU for the 4 STAR survey.

Lou Senatore
Service Manager
718-353-0200
louiss@starcarsny.com

Verified Customer
Flushing, NY
2016 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2018 Category: Service
Great service
Was in and out on July 3rd within two hours amazing service nice pwoplw
Lou S., SERVICE MANAGER from Star Hyundai responded on 07/09/2018

THANK YOU for the 5 STAR survey.

Lou Senatore
Service Manager
718-353-0200
louiss@starcarsny.com

RH
Rochelle H.
Flushing, NY
2012 Hyundai Elantra
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/06/2018 Category: Service
Service People
Service people do a great job
Lou S., SERVICE MANAGER from Star Hyundai responded on 07/09/2018

THANK YOU for the 4 STAR survey.

Lou Senatore
Service Manager
718-353-0200
louiss@starcarsny.com

ES
Elizabeth S.
Flushing, NY
2017 Hyundai Tucson
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/05/2018 Category: Service
7500 maintenance
Service was good - I had failed to make an appointment but was served anyway.
Lou S., SERVICE MANAGER from Star Hyundai responded on 07/05/2018

THANK YOU for the 4 STAR survey.

Lou Senatore
Service Manager
718-353-0200
louiss@starcarsny.com

ES
Elya S.
Flushing, NY
2017 Hyundai Elantra
Verified
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
07/05/2018 Category: Service
Not what you expect
People are gracious and curtious. Time in to make repair and inspection, organization of available mechanics, and explanations need improvement
Lou S., SERVICE MANAGER from Star Hyundai responded on 07/05/2018

  

Lou Senatore
Service Manager
718-353-0200
louiss@starcarsny.com

DA
Diane A.
Bayside, NY
2017 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018 Category: Service
Fast efficient service
Star Service fit a great job in providing fast courteous service. I was informed of the estimated time repair would be completed. The estimated cost was accurate.
Lou S., SERVICE MANAGER from Star Hyundai responded on 07/03/2018

THANK YOU for the 5 STAR survey.

Lou Senatore
Service Manager
718-353-0200
louiss@starcarsny.com

PC
Paul C.
Franklin Square, NY
2018 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018 Category: Service
First maintenance service
Very courteous service!
Lou S., SERVICE MANAGER from Star Hyundai responded on 07/03/2018

THANK YOU for the 5 STAR survey.

Lou Senatore
Service Manager
718-353-0200
louiss@starcarsny.com

Verified Customer
Bayside, NY
2017 Hyundai Santa Fe S
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
07/01/2018 Category: Service
Gas Starion
My precious experience at non Hyundai service centers was specialized..you had a person assigned to you, knew you and you felt special..the waiting room was spacious and you felt the brand wanted your experience to be more than just a oil change..not getting it here..sorry
Lou S., SERVICE MANAGER from Star Hyundai responded on 07/02/2018

THANK YOU for the 3 STAR survey.

Lou Senatore
Service Manager
718-353-0200
louiss@starcarsny.com

Verified Customer
Bayside, NY
2018 Hyundai Santa Fe S
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/29/2018 Category: Service
Fast service
Good and fast service.
Lou S., SERVICE MANAGER from Star Hyundai responded on 06/30/2018

THANK YOU for the 4 STAR survey.

Lou Senatore
Service Manager
718-353-0200
louiss@starcarsny.com

CT
C T.
Oakland Gardens, NY
2017 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/29/2018 Category: Service
Will be back.
Honest and friendly and great servive.
Lou S., SERVICE MANAGER from Star Hyundai responded on 06/29/2018

THANK YOU for the 5 STAR survey.

Lou Senatore
Service Manager
718-353-0200
louiss@starcarsny.com

Verified Customer
Flushing, NY
2013 Hyundai Elantra
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/28/2018 Category: Service
Service
Quick diagnosis of problems.
Lou S., SERVICE MANAGER from Star Hyundai responded on 06/28/2018

THANK YOU for the 5 STAR survey

Lou Senatore
Service Manager
718-353-0200
louiss@starcarsny.com