ReScore Reviews™ (22)

ReScore
Overall Rating 4.36364/5Overall Rating 4.36364/5Overall Rating 4.36364/5Overall Rating 4.36364/5rating 4.36364
Original
Overall Rating 2.09091/5Overall Rating 2.09091/5rating 2.09091rating 2.09091rating 2.09091
88% Would Recommend
100% Business Response
Latest Review about 5 hours ago
Shari M. on 01/20/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"They stay on schedule "
Always taken on time. Met with smiles & hello from all the techs. Always completed in a timely fashion.
Vehicle: 2013 Hyundai Veloster
Category: Service
Service Date: 01/16/2018
Service Type: Maintenance
Review Created: 01/20/2018 06:09 PM
Kui S. on 01/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Wonderful!"
I satisfied your services for me!
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 01/10/2018
Service Type: Maintenance
Review Created: 01/18/2018 04:45 PM
Lou S., SERVICE MANAGER at Star Hyundai responded on 01/19/2018

THANK YOU for the 5 STAR survey.

Lou Senatore
Service Manager
718-353-0200
louiss@starcarsny.com
Anthony C. on 01/18/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"My Review"
People were ok, but the place and amenities needs improvement.
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 01/13/2018
Service Type: Maintenance
Review Created: 01/18/2018 04:38 AM
Lou S., SERVICE MANAGER at Star Hyundai responded on 01/18/2018

APPRECIATE THE POSITIVE FEEDBACK AND

THANK YOU for the 5 STAR survey.

Lou Senatore
Service Manager
718-353-0200
louiss@starcarsny.com
Verified Customer on 01/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great"
They do a wonderful job making sure everything is in top condition before returning the car to you
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 01/11/2018
Service Type: Maintenance
Review Created: 01/17/2018 04:42 PM
Lou S., SERVICE MANAGER at Star Hyundai responded on 01/17/2018

THANK YOU for the 5 STAR survey.

Lou Senatore
Service Manager
718-353-0200
louiss@starcarsny.com
Steve B. on 01/16/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Service Center review"
The Flushing service center did a good job. My issue is with Hyundai.
Vehicle: 2017 Hyundai Sonata Hyb
Category: Service
Service Date: 01/12/2018
Service Type: Repair
Review Created: 01/16/2018 11:06 PM
Lou S., SERVICE MANAGER at Star Hyundai responded on 01/17/2018

THANK YOU for the 4 STAR survey & APPRECIATE THE POSITIVE FEEDBACK! 

Lou Senatore
Service Manager
718-353-0200
louiss@starcarsny.com
Thomas C. on 01/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"How Well Did The Repairs Go?"
I expected a confrontational situation regarding the services I needed and their cost. However, my concerns were unfounded. My service advisor (Foster?) was at the very least professional, polite, honest and accommodating. The cost for the work was fair and reasonable. I drove away feeling comfortable that my car was in a good working condition. I expect fully that I will be treated in a very similar fashion when my next visit occurs.
Vehicle: 2011 Hyundai Santa Fe
Category: Service
Service Date: 01/09/2018
Service Type: Maintenance
Review Created: 01/15/2018 02:58 PM
Lou S., SERVICE MANAGER at Star Hyundai responded on 01/16/2018

THANK YOU for the 5 STAR survey.

Lou Senatore
Service Manager
718-353-0200
louiss@starcarsny.com
Anthony P. on 01/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"No hassles"
Very professional
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 01/10/2018
Service Type: Repair
Review Created: 01/15/2018 10:53 AM
Lou S., SERVICE MANAGER at Star Hyundai responded on 01/15/2018

THANK YOU for the 5 STAR survey.

Lou Senatore
Service Manager
718-353-0200
louiss@starcarsny.com
Anna Y. on 01/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"First oil change"
Very pleased they even did a recall and pumped up my tired
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 01/10/2018
Service Type: Repair
Review Created: 01/15/2018 10:49 AM
Lou S., SERVICE MANAGER at Star Hyundai responded on 01/15/2018

THANK YOU for the 5 STAR survey.

Lou Senatore
Service Manager
718-353-0200
louiss@starcarsny.com
Diane A. on 01/14/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good Job!"
Fast efficient service.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 01/06/2018
Service Type: Maintenance
Review Created: 01/14/2018 04:05 PM
Lou S., SERVICE MANAGER at Star Hyundai responded on 01/15/2018

THANK YOU for the 5 STAR survey.

Lou Senatore
Service Manager
718-353-0200
louiss@starcarsny.com
John N. on 01/12/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Professional as always"
The staff at the Star Hyundai service facility are professional as always.
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 01/09/2018
Service Type: Maintenance
Review Created: 01/12/2018 11:20 AM
Lou S., SERVICE MANAGER at Star Hyundai responded on 01/15/2018

THANK YOU for the 5 STAR survey.

Lou Senatore
Service Manager
718-353-0200
louiss@starcarsny.com
Joseph E. on 01/09/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent knowledge of vehichle and warranty"
Star Hyundai handled my service very well and corrected all issues, Lou who was my advisor and was professional, knowledgeable and very helpful.
Vehicle: 2011 Hyundai Elantra
Category: Service
Service Date: 01/03/2018
Service Type: Repair
Review Created: 01/09/2018 03:23 AM
Lou S., SERVICE MANAGER at Star Hyundai responded on 01/09/2018

THANK YOU for the 5 STAR survey.

Lou Senatore
Service Manager
718-353-0200
louiss@starcarsny.com
Verified Customer on 01/08/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Basic friendly service"
Service was quick. Had to wait too long to get an appointment.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 01/03/2018
Service Type: Repair
Review Created: 01/08/2018 05:16 PM
Lou S., SERVICE MANAGER at Star Hyundai responded on 01/09/2018

APPRECIATE THE POSITIVE FEEDBACK!
and THANK YOU for the 4 STAR survey.

Lou Senatore
Service Manager
718-353-0200
louiss@starcarsny.com
Verified Customer on 01/07/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Workers Knows What They Are Doing!"
Everyone there was very friendly and was very knowledgable in what they were doing. I would recommend people to come here for any car problems they have!
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 12/29/2017
Service Type: Repair
Review Created: 01/07/2018 06:58 AM
Lou S., SERVICE MANAGER at Star Hyundai responded on 01/09/2018

THANK YOU for the 5 STAR survey.

Lou Senatore
Service Manager
718-353-0200
louiss@starcarsny.com
Judy D. on 01/06/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Judy D"
I will definitely continue to get my car service at star hyundai. The service was excellent. Everyone was very professional and kept you up to date. They also provide everyone with bagel and coffee .
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 12/27/2017
Service Type: Repair
Review Created: 01/06/2018 05:23 AM
Lou S., SERVICE MANAGER at Star Hyundai responded on 01/06/2018

THANK YOU for he 5 STAR survey.
APPRECIATE THE POSITIVE FEEDBACK

Lou Senatore
Service Manager
718-353-0200
louiss@starcarsny.com
Mayfong J. on 01/03/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"good"
Service is good and nice .
Vehicle: 2013 Hyundai Tucson
Category: Service
Service Date: 12/29/2017
Service Type: Maintenance
Review Created: 01/03/2018 06:21 AM
Lou S., SERVICE MANAGER at Star Hyundai responded on 01/03/2018

THANK YOU for the 5 STAR survey.

Lou Senatore
Service Manager
718-353-0200
louiss@starcarsny.com
Sandra P. on 01/02/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excelente service "
Excelent service and ready on time
Vehicle: 2016 Hyundai Santa Fe
Category: Service
Service Date: 12/30/2017
Service Type: Repair
Review Created: 01/02/2018 12:21 PM
Lou S., SERVICE MANAGER at Star Hyundai responded on 01/03/2018

THANK YOU for the 5 STAR survey.

Lou Senatore
Service Manager
718-353-0200
louiss@starcarsny.com
Gloria B. on 12/29/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"BRING YOUR HYUNDAI HERE........"
The workers are all professionals. Sense of humor in the waiting room kept me in a good mood. Informative on the progression of repairs. Since I had a 7 AM appointment, the good coffee and bagels were appreciated. The only negative comment: waiting room was cold.
Vehicle: 2005 Hyundai Sonata
Category: Service
Service Date: 12/21/2017
Service Type: Maintenance
Review Created: 12/29/2017 02:31 PM
Lou S., SERVICE MANAGER at Star Hyundai responded on 12/29/2017

THANK YOU for the 5 STAR survey.

Lou Senatore
Service Manager
718-353-0200
louiss@starcarsny.com
Lou S., SERVICE MANAGER at Star Hyundai responded on 12/29/2017

APPRECIATE THE POSITIVE FEEDBACK!

Lou Senatore
Service Manager
718-353-0200
louiss@starcarsny.com
Verified Customer on 12/29/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always the best!"
Everyone is always kind and courteous. I have never had any time issues as I usually wait for my car. Once when a part needed to be ordered, we had a wedding to go to, they paid for my car rental.
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 12/26/2017
Service Type: Maintenance
Review Created: 12/29/2017 02:17 PM
Lou S., SERVICE MANAGER at Star Hyundai responded on 12/29/2017

THNK YOU for the 5 STAR survey.

Lou Senatore
Service Manager
718-353-0200
louiss@starcarsny.com
Lou S., SERVICE MANAGER at Star Hyundai responded on 12/29/2017

APPRECIATE THE POSITIVE FEEDBACK!

Lou Senatore
Service Manager
718-353-0200
louiss@starcarsny.com
Joseph D. on 12/28/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Excellent service but expensive for a 5 yr customer"
As a Customer for over 5 years with Star Hyundai and about 10 years with Star Subaru, I should receive some reduced rate for service..
Vehicle: 2012 Hyundai Santa Fe
Category: Service
Service Date: 12/20/2017
Service Type: Repair
Review Created: 12/28/2017 04:44 PM
Lou S., SERVICE MANAGER at Star Hyundai responded on 12/28/2017

THANK YOU for the 4 star survey.

Lou Senatore
Service Manager
718-353-0200
louiss@starcarsny.com
Verified Customer on 12/28/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Prompt service"
I was done in 1 hour and 10 minutes!
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 12/22/2017
Service Type: Repair
Review Created: 12/28/2017 06:19 AM
Lou S., SERVICE MANAGER at Star Hyundai responded on 12/28/2017

THANK YOU for the 5 STAR survey.

Lou Senatore
Service Manager
718-353-0200
louiss@starcarsny.com
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