Service Coupons
Reviews
SA
Steve A.
Grimes, IA
Dodge Nitro
Verified
Steve said he received excellent customer service.
Recommended
This review was collected via phone interview by Customer Research Inc.
DW
Darian W.
Johnston, IA
Chrysler Town & Country
Verified
Darian said they did a good job.
Recommended
This review was collected via phone interview by Customer Research Inc.
AM
Aaron M.
Ankeny, IA
Lexus IS 250
Verified
Aaron said the staff was friendly and quick.
Recommended
This review was collected via phone interview by Customer Research Inc.
KR
Kailee R.
West Des Moines, IA
Pontiac Grand Am
Verified
Kailee said her vehicle runs perfectly fine. The business had fairly good prices and the staff was really friendly.
Recommended
This review was collected via phone interview by Customer Research Inc.
JB
Jenna B.
Woodward, IA
Ford Focus
Verified
Jenna said the employees were accommodating and did good work.
Recommended
This review was collected via phone interview by Customer Research Inc.
AS
AL S.
Des Moines, IA
Chevrolet Silverado 1500
Verified
HONEST TRUCK REPAIR
Ever worry about whether the mechanic that is working on your car is HONEST ? Look no further that Stephens Auto. They won't sell you anything you don't need, nor will they be doing work you don't require. This is a family run business and they will treat you honestly. Such a relief to finally find this automobile service center.
Recommended
CW
Colt W.
Urbandale, IA
Chevrolet Silverado 1500
Verified
Colt said this business diagnosed his vehicle for free. They seemed concerned enough with his issue to want to get it fixed. They gave him a fair quote and did a fantastic job. They told him it would take about 2 weeks but they had his vehicle done in 3 days. They provided him a rental vehicle for those days. He had a great experience.
Recommended
This review was collected via phone interview by Customer Research Inc.
MS
MICHAEL S.
Knoxville, IA
Toyota Tundra
Verified
Great experience with a knowledgable staff.
In preparation of a driving trip to Denver, Colorado We dropped off our 2006 Tundra for an oil change and other service items. I had them check out the vehicle in general to make sure it was road worthy of a trip like this since it has 179,000 miles on it. They discovered items that would have caused problems. I really appreciated their expertise in fixing these things. We have had our truck serviced and repaired by Stephens Automotive for the past few years and will continue to do so. Great staff and service.
Recommended
WJ
William J.
Altoona, IA
Ford F-150
Verified
William said he was happy with everything the business did.
Recommended
This review was collected via phone interview by Customer Research Inc.
TS
THOMAS S.
Des Moines, IA
Ford Edge
Verified
Quality people and quality service!
Nice experience deaing with engaging owners and employees. I hve a high confidence level using Stephens Automoive Service for my vechicle maintannce and service.
Recommended
JS
JAMES S.
Grimes, IA
Jeep Grand Cherokee
Verified
Great place, great service.
Always been fond of this place. Whether you're looking for a used vehicle or needing service with your existing, this is the place to go. They are honest and do great work. Highly recommend!
Recommended
LB
LAURIE B.
Johnston, IA
Mercury Montego
Verified
Happy customer
Quick professional service.
Recommended
SC
SCOTT C.
Ankeny, IA
Kia Sorento
Verified
Excellent service
Received excellent service at a reasonable price. Everyone was professional and explained what needed to be done clearly. Will definitely recommend to everyone!
Recommended
MV
Mitch V.
Des Moines, IA
Chevrolet Equinox
Verified
Spoke with Mary Beth. She said she feels comfortable there and they have her best interests at heart. She said they do good work.
Recommended
This review was collected via phone interview by Customer Research Inc.
SG
Samatha G.
Des Moines, IA
Ford Taurus
Verified
Samantha said the staff were nice, prompt, and quite accommodating.
Recommended
This review was collected via phone interview by Customer Research Inc.
MK
MARCELLA K.
Des Moines, IA
Ford Taurus
Verified
The people who you have contact with and the GREAT quality of work the team does on my automobile. No matter the problem they fix it!!!
I appreciate the work that is done for my car, the quality of the work done and the recommendations they give me to keep
my car running excellent !!
my car running excellent !!
Recommended
MF
Michael F.
Des Moines, IA
Chevrolet Silverado 1500
Verified
Michael said the employees went above and beyond.
Recommended
This review was collected via phone interview by Customer Research Inc.
HP
HANNAH P.
Ankeny, IA
Ford Focus
Verified
Helped when needed it!
Stephens Auto Helped me out when I was in a pinch! They were respective and kept me in the loop. They were very courteous, and did a great job!! I would come back anytime!
Recommended
AH
AMOS H.
Des Moines, IA
Nissan Rogue
Verified
Friendly service.
Our first experience with this shop was a great one. They pin pointed an issue with our vehicle and quoted a very fair price to fix it.
Recommended
Jim, Jeff & Debbie S. from Stephens Automotive Service responded on 01/27/2018
Thank you for the review! We appreciate your return business and hope to always exceed your expectations. let us know when you would like to get the seal fixed and hopefully it will be a 5 star experience.
Jeff Stephens
AH
AMOS H.
Des Moines, IA
Chevrolet Suburban
Verified
Friendly service.
I thought my experience at this shop was very good. No issues and no pressure to get things fixed right away.
Recommended
Jim, Jeff & Debbie S. from Stephens Automotive Service responded on 01/27/2018
Thank you for the review! We always appreciate your business and hope to always exceed your expectations. Please let us know what we can do to make your next visit 5 stars!!
Jeff Stephens
Displaying Review 1 - 20 of 78 in total