ReScore Reviews™ (8)

ReScore
Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5rating 4.75
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
92% Would Recommend
100% Business Response
Latest Review about 9 hours ago
Maria H. on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very pleased "
Kelly was very helpful in the service department, she was diligent in helping me with services needed, nice, and professional.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 10/13/2017
Service Type: Repair
Review Created: 10/17/2017 02:23 PM
Mark W. on 10/16/2017
Recommended badge inactive Recommended
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Just because they try to treat you like FAMILY "
Always shall stay a sterling family person
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 10/11/2017
Service Type: Maintenance
Review Created: 10/16/2017 01:00 PM
Verified Customer on 10/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The customer service is great"
Was professionally treated.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 10/06/2017
Service Type: Maintenance
Review Created: 10/14/2017 08:43 AM
Jason P B., service manager at Sterling Hyundai responded on 10/16/2017

THANK YOU FOR THE REVIEW

Jason Boudreaux
Service Manager
Sterling Hyundai
337-984-9050
jboudreaux@saveatsterling.com

Lori W. on 10/14/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"They are nice and helpful"
Good Job
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 10/07/2017
Service Type: Maintenance
Review Created: 10/14/2017 08:07 AM
Jason P B., service manager at Sterling Hyundai responded on 10/16/2017

THANK YOU FOR THE FEEDBACK

Jason Boudreaux
Service Manager
Sterling Hyundai
337-984-9050
jboudreaux@saveatsterling.com

Lisa B. on 10/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
So easy to schedule free oil changes because of the car pick up and delivery while I’m at work. Quick and good service.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 10/10/2017
Service Type: Repair
Review Created: 10/13/2017 06:57 PM
Jason P B., service manager at Sterling Hyundai responded on 10/16/2017

THANK YOU FOR THE REMARKS

Jason Boudreaux
Service Manager
Sterling Hyundai
337-984-9050
jboudreaux@saveatsterling.com

Verified Customer on 10/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Everybody is freindly and they know their jobs. "
Good job.
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 10/10/2017
Service Type: Maintenance
Review Created: 10/13/2017 12:28 PM
Jason P B., service manager at Sterling Hyundai responded on 10/13/2017

THANK YOU FOR THE GREAT REVIEW.

Jason Boudreaux
Service Manager
Sterling Hyundai
337-984-9050
jboudreaux@saveatsterling.com

Kevin C. on 10/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil change "
This is my second time coming in for my oil change and tire rotation. The staff is friendly and professional and completed my order in a timely manner.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 10/09/2017
Service Type: Maintenance
Review Created: 10/12/2017 12:21 PM
Jason P B., service manager at Sterling Hyundai responded on 10/12/2017

THANK YOU FOR THE REVIEW.

Jason Boudreaux
Service Manager
Sterling Hyundai
337-984-9050
jboudreaux@saveatsterling.com

Veronica B. on 10/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"great service "
Excellent
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 10/06/2017
Service Type: Maintenance
Review Created: 10/10/2017 07:50 PM
Jason P B., service manager at Sterling Hyundai responded on 10/11/2017

THANK YOU FOR THE REVIEW.

Jason Boudreaux
Service Manager
Sterling Hyundai
337-984-9050
jboudreaux@saveatsterling.com

Anita S. on 10/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"What a deal!!!"
Great job timely service
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 10/07/2017
Service Type: Maintenance
Review Created: 10/10/2017 01:16 PM
Jason P B., service manager at Sterling Hyundai responded on 10/10/2017

THANK YOU FOR THE REVIEW.

Jason Boudreaux
Service Manager
Sterling Hyundai
337-984-9050
jboudreaux@saveatsterling.com

Jerry B. on 10/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Jerry B"
Fast and friendly
Vehicle: 2013 Hyundai Tucson
Category: Service
Service Date: 10/05/2017
Service Type: Maintenance
Review Created: 10/10/2017 11:54 AM
Jason P B., service manager at Sterling Hyundai responded on 10/10/2017

THANK YOU FOR THE REVIEW.

Jason Boudreaux
Service Manager
Sterling Hyundai
337-984-9050
jboudreaux@saveatsterling.com

Joan S. on 10/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Waiting area"
The waiting area is very clean. Nice to have coffee
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 09/28/2017
Service Type: Repair
Review Created: 10/06/2017 06:00 PM
Jason P B., service manager at Sterling Hyundai responded on 10/09/2017

THANK YOU FOR THE COMMENTS.

Jason Boudreaux
Service Manager
Sterling Hyundai
337-984-9050
jboudreaux@saveatsterling.com

Kim A. on 10/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"warranty work"
I had an oil change recently done. evidently a seal was compromised and I had an oil leak. took it back in and it was correctly promptly
Vehicle: 2012 Hyundai Santa Fe
Category: Service
Service Date: 10/02/2017
Service Type: Maintenance
Review Created: 10/05/2017 05:34 PM
Jason P B., service manager at Sterling Hyundai responded on 10/06/2017

THANK YOU FOR THE FEEDBACK

Jason Boudreaux
Service Manager
Sterling Hyundai
337-984-9050
jboudreaux@saveatsterling.com

Warren C. on 10/03/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service people are good"
5
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 09/30/2017
Service Type: Maintenance
Review Created: 10/03/2017 02:08 PM
Jason P B., service manager at Sterling Hyundai responded on 10/03/2017

THANK YOU FOR THE FEEDBACK.

Jason Boudreaux
Service Manager
Sterling Hyundai
337-984-9050
jboudreaux@saveatsterling.com

Mary D. on 10/03/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"MY SERVICE REP. WAS AWESOME,,, SHE TOOK VERY GOOD CARE OF ME..AND IN A TIMELY MANNER..."
YES
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 09/27/2017
Service Type: Maintenance
Review Created: 10/03/2017 01:57 PM
Jason P B., service manager at Sterling Hyundai responded on 10/03/2017

THANK YOU FOR THE GREAT REVIEW.

Jason Boudreaux
Service Manager
Sterling Hyundai
337-984-9050
jboudreaux@saveatsterling.com

Verified Customer on 10/02/2017
Recommended badge inactive Recommended
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
" Service is slow. "
Service
Vehicle: 2012 Hyundai Genesis
Category: Service
Service Date: 09/19/2017
Service Type: Maintenance
Review Created: 10/02/2017 01:51 PM
Jason P B., service manager at Sterling Hyundai responded on 10/02/2017

THANK YOU FOR THE FEEDBACK.

Jason Boudreaux
Service Manager
Sterling Hyundai
337-984-9050
jboudreaux@saveatsterling.com

Diana L. on 10/02/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great"
thanks!
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 09/25/2017
Service Type: Repair
Review Created: 10/02/2017 09:10 AM
Jason P B., service manager at Sterling Hyundai responded on 10/02/2017

THANK YOU FOR THE REVIEW.

Jason Boudreaux
Service Manager
Sterling Hyundai
337-984-9050
jboudreaux@saveatsterling.com

Verified Customer on 10/01/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Staff is very courteous and competent"
All of my work was finished on time; car was cleaner than when I dropped it off.
Vehicle: 2014 Hyundai Equus
Category: Service
Service Date: 09/25/2017
Service Type: Maintenance
Review Created: 10/01/2017 04:08 PM
Jason P B., service manager at Sterling Hyundai responded on 10/02/2017

THANK YOU FOR THE FEEDBACK.

Jason Boudreaux
Service Manager
Sterling Hyundai
337-984-9050
jboudreaux@saveatsterling.com

Bernadette F. on 10/01/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great experience"
Service performed well in a timely manner.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 09/22/2017
Service Type: Maintenance
Review Created: 10/01/2017 10:15 AM
Jason P B., service manager at Sterling Hyundai responded on 10/02/2017

THANK YOU FOR THE REVIEW.

Jason Boudreaux
Service Manager
Sterling Hyundai
337-984-9050
jboudreaux@saveatsterling.com

Michael T. on 09/29/2017
Overall Rating 1/5rating 1rating 1rating 1rating 1
"correction"
Excellent review. Sorry but hit wrong key
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 09/22/2017
Service Type: Maintenance
Review Created: 09/29/2017 09:56 PM
Jeremy P. at Sterling Hyundai responded on 10/01/2017

Thank you for your feedback.

Jason P B., service manager at Sterling Hyundai responded on 10/02/2017

Good morning,

   Thank you for your feedback. I am showing that your experience on your last service visit was not up to par. Can you please give me more information on why and what we can do to batter assist your needs in the future? 
  
      T

Jason Boudreaux
Service Manager
Sterling Hyundai
337-984-9050
jboudreaux@saveatsterling.com

Candice T. on 09/28/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The service and the people"
The service and the people and timelines!
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 09/25/2017
Service Type: Maintenance
Review Created: 09/28/2017 12:28 PM
Jason P B., service manager at Sterling Hyundai responded on 09/28/2017

THANK YOU FOR THE GREAT REVIEW.

Jason Boudreaux
Service Manager
Sterling Hyundai
337-984-9050
jboudreaux@saveatsterling.com

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