ReScore Reviews™ (8)

ReScore
Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5rating 4.75
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
92% Would Recommend
100% Business Response
Latest Review 5 days ago
BRANDIE T. on 11/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service "
Excellent service and speed
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 11/13/2017
Service Type: Maintenance
Review Created: 11/19/2017 04:47 PM
Jason P B., service manager at Sterling Hyundai responded on 11/20/2017

THANK YOU FOR THE GREAT REVIEW.

Jason Boudreaux
Service Manager
Sterling Hyundai
337-984-9050
jboudreaux@saveatsterling.com

LINDA N. on 11/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Love Sterling"
I have dealing with Sterling for years and have always been satisfied. Plus, I love my Hyundai.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 11/13/2017
Service Type: Maintenance
Review Created: 11/16/2017 03:33 PM
Jason P B., service manager at Sterling Hyundai responded on 11/17/2017

THANK YOU FOR THE GREAT REVIEW.

Jason Boudreaux
Service Manager
Sterling Hyundai
337-984-9050
jboudreaux@saveatsterling.com

Verified Customer on 11/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The part came in on Monday and I was able to get an appointment on Tuesday at 7:30 AM. The work was completed in one hour as stated on the work order."
I was pleased that I was able to get an appointment immediately and did not have to wait long for the work to be completed. Everything went smoothly and the staff was very accommodating.
Vehicle: 2006 Hyundai Sonata
Category: Service
Service Date: 11/09/2017
Service Type: Maintenance
Review Created: 11/16/2017 12:28 PM
Jason P B., service manager at Sterling Hyundai responded on 11/17/2017

THANK YOU FOR THE GREAT FEEDBACK.

Jason Boudreaux
Service Manager
Sterling Hyundai
337-984-9050
jboudreaux@saveatsterling.com

Connie L. on 11/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always Great"
I have not been disappointed yet by the service department at Sterling!!!!!
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 11/10/2017
Service Type: Repair
Review Created: 11/16/2017 06:49 AM
Jason P B., service manager at Sterling Hyundai responded on 11/16/2017

THANK YOU FOR THE KIND REMARKS AND REVIEW.

Jason Boudreaux
Service Manager
Sterling Hyundai
337-984-9050
jboudreaux@saveatsterling.com

Jacquelyn W. on 11/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
You do what you say you will do.
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 11/07/2017
Service Type: Maintenance
Review Created: 11/15/2017 08:48 AM
Jason P B., service manager at Sterling Hyundai responded on 11/15/2017

THANK YOU FOR THE FEEDBACK.

Jason Boudreaux
Service Manager
Sterling Hyundai
337-984-9050
jboudreaux@saveatsterling.com

Verified Customer on 11/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good service, great staff, good location."
Quality service.
Vehicle: 2009 Hyundai Santa Fe
Category: Service
Service Date: 11/02/2017
Service Type: Maintenance
Review Created: 11/11/2017 05:53 PM
Jason P B., service manager at Sterling Hyundai responded on 11/14/2017

THANK YOU FOR THE REVIEW.

Jason Boudreaux
Service Manager
Sterling Hyundai
337-984-9050
jboudreaux@saveatsterling.com

Jeremy T. on 11/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer Service was great."
Customer Serice was great and the oil change was done in a timely manner.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 11/06/2017
Service Type: Maintenance
Review Created: 11/09/2017 11:00 AM
Jason P B., service manager at Sterling Hyundai responded on 11/09/2017

THANK YOU FOR THE GREAT REVIEW.

Jason Boudreaux
Service Manager
Sterling Hyundai
337-984-9050
jboudreaux@saveatsterling.com

Verified Customer on 11/07/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"scheduling"
scheduling needs improvement
Vehicle: 2012 Hyundai Veracruz
Category: Service
Service Date: 10/09/2017
Service Type: Repair
Review Created: 11/07/2017 02:11 PM
Jason P B., service manager at Sterling Hyundai responded on 11/08/2017

THANK YOU FOR THE FEEDBACK.

Jason Boudreaux
Service Manager
Sterling Hyundai
337-984-9050
jboudreaux@saveatsterling.com

DENZEL R. on 11/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great services, friendly people"
Great service,friendly people
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 10/31/2017
Service Type: Maintenance
Review Created: 11/07/2017 04:44 AM
Jason P B., service manager at Sterling Hyundai responded on 11/07/2017

THANK YOU FOR THE GREAT REVIEW.

Jason Boudreaux
Service Manager
Sterling Hyundai
337-984-9050
jboudreaux@saveatsterling.com

John B. on 11/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly greeting "
From the time you enter till you leave, they great you friendly and keep you informed.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 10/25/2017
Service Type: Maintenance
Review Created: 11/06/2017 08:52 PM
Jason P B., service manager at Sterling Hyundai responded on 11/07/2017

THANK YOU FOR THE GREAT COMMENTS

Jason Boudreaux
Service Manager
Sterling Hyundai
337-984-9050
jboudreaux@saveatsterling.com

Darrell G. on 11/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"CUSTOMER SERVICE!"
Great customer service at the best possible price!
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 10/27/2017
Service Type: Maintenance
Review Created: 11/05/2017 07:16 AM
Jason P B., service manager at Sterling Hyundai responded on 11/06/2017

THANK YOU FOR THE REVIEW.

Jason Boudreaux
Service Manager
Sterling Hyundai
337-984-9050
jboudreaux@saveatsterling.com

Emilie S. on 11/04/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil change"
Very quick
Vehicle: 2010 Hyundai Elantra
Category: Service
Service Date: 10/27/2017
Service Type: Maintenance
Review Created: 11/04/2017 05:59 AM
Jason P B., service manager at Sterling Hyundai responded on 11/06/2017

THANK YOU FOR THE FEEDBACK.

Jason Boudreaux
Service Manager
Sterling Hyundai
337-984-9050
jboudreaux@saveatsterling.com

MAURICE C. on 11/02/2017
Recommended badge inactive Recommended
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"customer"
need mopre service advisors.
Vehicle: 2014 Hyundai Equus
Category: Service
Service Date: 10/27/2017
Service Type: Maintenance
Review Created: 11/02/2017 08:01 AM
Jason P B., service manager at Sterling Hyundai responded on 11/03/2017

thank you for the feedback.

Jason Boudreaux
Service Manager
Sterling Hyundai
337-984-9050
jboudreaux@saveatsterling.com

Joseph R. on 11/01/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Flat tire "
I was out of town with a flat tire that has to be replaced. Great service to get me back on road . Very friendly and fast !!!!
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 10/28/2017
Service Type: Maintenance
Review Created: 11/01/2017 07:53 AM
Jason P B., service manager at Sterling Hyundai responded on 11/01/2017

THANK YOU FOR THE GREAT REVIEW. HOPE YOUR LITTLE GIRL
WON HERE VOLLEYBALL GAME.

Jason Boudreaux
Service Manager
Sterling Hyundai
337-984-9050
jboudreaux@saveatsterling.com

AUGUST D. on 10/31/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service "
I have been a customer of Sterling Hyundai for about 4 years now. I am very pleased with the service and the staff.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 10/27/2017
Service Type: Maintenance
Review Created: 10/31/2017 06:28 PM
Jason P B., service manager at Sterling Hyundai responded on 11/01/2017

THANK YOU FOR THE GREAT REVIEW.

Jason Boudreaux
Service Manager
Sterling Hyundai
337-984-9050
jboudreaux@saveatsterling.com

KELLY B. on 10/31/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service!"
Great Service and a great car!
Absolutely love my car!
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 10/27/2017
Service Type: Maintenance
Review Created: 10/31/2017 11:44 AM
Jason P B., service manager at Sterling Hyundai responded on 11/01/2017

THANK YOU FOR THE REVIEW.

Jason Boudreaux
Service Manager
Sterling Hyundai
337-984-9050
jboudreaux@saveatsterling.com

Michael S. on 10/31/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service as Expected"
While the dealership is always busy; and the lines can be long for the service department; the staff is always accommodating and never seem to be rushing you along. They listen and take notes for what it is that you are asking about the service of your vehicle. Even when the service is completed, if they couldn't replicate an issue, they are forthcoming about not being able to address any issues. The young lady at the counter, Ms. Romero, is always pleasant, even when there's a line of folks waiting to be assisted.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 10/26/2017
Service Type: Maintenance
Review Created: 10/31/2017 11:43 AM
Jason P B., service manager at Sterling Hyundai responded on 11/01/2017

THANK YOU FOR THE GREAT FEEDBACK.

Jason Boudreaux
Service Manager
Sterling Hyundai
337-984-9050
jboudreaux@saveatsterling.com

Riva C. on 10/31/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always great service"
Have never experienced bad service from service department
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 10/27/2017
Service Type: Maintenance
Review Created: 10/31/2017 11:35 AM
Jason P B., service manager at Sterling Hyundai responded on 11/01/2017

THANK YOU FOR THE REVIEW

Jason Boudreaux
Service Manager
Sterling Hyundai
337-984-9050
jboudreaux@saveatsterling.com

Victoria S. on 10/29/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service"
The service writer is very knowledgeable and the mechanics and techs are outstanding.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 10/20/2017
Service Type: Maintenance
Review Created: 10/29/2017 05:37 PM
Jason P B., service manager at Sterling Hyundai responded on 10/30/2017

THANK YOU FOR THE GREAT FEEDBACK.

Jason Boudreaux
Service Manager
Sterling Hyundai
337-984-9050
jboudreaux@saveatsterling.com

Mary D. on 10/29/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Trust them to take care of my car
Vehicle: 2013 Hyundai Accent
Category: Service
Service Date: 10/23/2017
Service Type: Maintenance
Review Created: 10/29/2017 03:04 PM
Jason P B., service manager at Sterling Hyundai responded on 10/30/2017

THANK YOU FOR THE REVIEW.

Jason Boudreaux
Service Manager
Sterling Hyundai
337-984-9050
jboudreaux@saveatsterling.com

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