Sterling Hyundai

Overview

1104 Reviews

5 star

77%

12%

ReScore Reviews™ (14)

ReScore

Original

93% Would Recommend

100% Business Response

Latest Review about 8 hours ago

Reviews

All Service

Paul P.

New Iberia, LA

2017 Hyundai Santa Fe S

Verified Customer

03/25/2019 Category: Service

Staff

Offer water or coffee sometimes when walking through

Recommended

Patricia S.

Scott, LA

2017 Hyundai Santa Fe S

Verified Customer

03/25/2019 Category: Service

Recent service

The service rioters, especially Kellie as it seems she is usually the one who helps me, are very friendly and helpful.

Recommended

Jason P B., service manager from Sterling Hyundai responded on 03/25/2019

Thank you for the great review of our service team!

Jason Boudreaux
Service Manager
Sterling Hyundai
337-984-9050
jboudreaux@saveatsterling.com

Kyle V.

Egan, LA

2011 Hyundai Sonata

Verified Customer

03/22/2019 Category: Service

Service

Not so good

Recommended

Jason P B., service manager from Sterling Hyundai responded on 03/23/2019

If you would contact me to tell me alittle more of your service.
I would like to correct the matter.

Jason Boudreaux
Service Manager
Sterling Hyundai
337-984-9050
jboudreaux@saveatsterling.com

Verified Customer

Lafayette, LA

2017 Hyundai Sonata

Verified Customer

03/22/2019 Category: Service

Always Great Service

Recommended

Jason P B., service manager from Sterling Hyundai responded on 03/23/2019

Thank you for the great review.

Jason Boudreaux
Service Manager
Sterling Hyundai
337-984-9050
jboudreaux@saveatsterling.com

Verified Customer

Saint Martinville, LA

2013 Hyundai Sonata

Verified Customer

03/22/2019 Category: Service

Prompt, courteous service

Vehicle taken in and serviced timely. Great service.

Recommended

Jason P B., service manager from Sterling Hyundai responded on 03/22/2019

Thank you for the great comments and review!

Jason Boudreaux
Service Manager
Sterling Hyundai
337-984-9050
jboudreaux@saveatsterling.com

Matthew W.

Breaux Bridge, LA

2017 Hyundai Tucson

Verified Customer

03/22/2019 Category: Service

Fast service

I usually get my oil changed at a small shop closer to me but I decided to check out Sterling Hyundai since they're a dealership. I bought my car from Bill Hood Hyundai in Hammond and they sent me an email about scheduling an oil change service with them and it was roughly $35 which is what I pay at the small shop near me but Hammond is a few hours away lol so I scheduled a service with Sterling Hyundai. The price was $39.95 which is more than I would've paid at the dealership in Hammond and I thought it would have been the same but not a big deal I guess. We would have purchased our car from Sterling Hyundai but they didn't have the car we wanted when we were shopping.

Recommended

Jason P B., service manager from Sterling Hyundai responded on 03/22/2019

Thank you for the great review!

Jason Boudreaux
Service Manager
Sterling Hyundai
337-984-9050
jboudreaux@saveatsterling.com

Victoria S.

Lafayette, LA

2017 Hyundai Sonata

Verified Customer

03/22/2019 Category: Service

Always the best.

Sterling Hyundai has an outstanding service department. Their staff goes above and beyond. Always.

Recommended

Jason P B., service manager from Sterling Hyundai responded on 03/22/2019

Thank you for the awesome remarks about our service team!

Jason Boudreaux
Service Manager
Sterling Hyundai
337-984-9050
jboudreaux@saveatsterling.com

Donna S.

Cankton, LA

2012 Hyundai Elantra

Verified Customer

03/21/2019 Category: Service

Sterling Hyundai Evaluation

Went in for an oil change and also wanted my steering checked. I had recently noticed an abnormal clunk type sound when turning the steering wheel. It turned out to be a bad flexible coupling. This was replaced and it handles better and I'm not hearing that sound anymore.

Recommended

Jason P B., service manager from Sterling Hyundai responded on 03/22/2019

Thank you for the great comments and review!

Jason Boudreaux
Service Manager
Sterling Hyundai
337-984-9050
jboudreaux@saveatsterling.com

Albert L.

Lafayette, LA

2018 Hyundai Sonata

Verified Customer

03/21/2019 Category: Service

service as promise

friendly staff

Recommended

Jason P B., service manager from Sterling Hyundai responded on 03/21/2019

THANK YOU FOR THE GREAT REVIEW!

Jason Boudreaux
Service Manager
Sterling Hyundai
337-984-9050
jboudreaux@saveatsterling.com

Juan C.

Lafayette, LA

2008 Hyundai Santa Fe

Verified Customer

03/20/2019 Category: Service

👍

Recommended

Jason P B., service manager from Sterling Hyundai responded on 03/20/2019

Thank you for the great review

Jason Boudreaux
Service Manager
Sterling Hyundai
337-984-9050
jboudreaux@saveatsterling.com

Sheila S.

Port Barre, LA

2017 Hyundai Tucson

Verified Customer

03/19/2019 Category: Service

Service

Fast and courteous!

Recommended

Jason P B., service manager from Sterling Hyundai responded on 03/20/2019

Thank you for the great review of our service team!

Jason Boudreaux
Service Manager
Sterling Hyundai
337-984-9050
jboudreaux@saveatsterling.com

Paul H.

Lafayette, LA

2017 Hyundai Santa Fe S

Verified Customer

03/19/2019 Category: Service

Kelly Rocks

Kelly is the best service manager I have ever encountered and I have owned 12 previous vehicles from different dealers and she is the best!!!

Recommended

Jason P B., service manager from Sterling Hyundai responded on 03/19/2019

Thank you for the great review!

Jason Boudreaux
Service Manager
Sterling Hyundai
337-984-9050
jboudreaux@saveatsterling.com

Beth G.

Duson, LA

2013 Hyundai Elantra

Verified Customer

03/19/2019 Category: Service

Great Service Experience.

Made an appointment, but dropped my car off early. Got a call that an additional item need replacement and okayed it. Work was done when I called Sterling to check on it; I had actually been called to say it was ready and missed the call. All went very smoothly and I was pleased with the service.

Recommended

Jason P B., service manager from Sterling Hyundai responded on 03/19/2019

Thank you for the great review

Jason Boudreaux
Service Manager
Sterling Hyundai
337-984-9050
jboudreaux@saveatsterling.com

Verified Customer

Lafayette, LA

2018 Hyundai Elantra

Verified Customer

03/19/2019 Category: Service

Attentive to customer

They are eager to respond to customer’s need

Recommended

Jason P B., service manager from Sterling Hyundai responded on 03/19/2019

Thank you for the great review

Jason Boudreaux
Service Manager
Sterling Hyundai
337-984-9050
jboudreaux@saveatsterling.com

Keith D.

Broussard, LA

2018 Hyundai Sonata

Verified Customer

03/19/2019 Category: Service

Great product!

I love the Hyundai automobile and I have owned them for the past 14 years. I have had pleasant experiences with Sterling Hyundai but am very disappointed that they have discontinued the free oil changes. I was told by the finance manager that it was costing the company in excess of 4 million per year and while that is quite high it gained loyalty by the consumer which in some cases trumps the bottom line. Also when my car was returned after service this past visit the inside of the car did not have mat protectors and the inside of the car was not vacuumed out. It's the little things that consumers notice and it's also the little things that make a huge difference.

Overall I love my Hyundai and am pleased with Sterling Hyundai.

Recommended

Jason P B., service manager from Sterling Hyundai responded on 03/19/2019

Thank you for the comments and review regarding your last service visit!

Jason Boudreaux
Service Manager
Sterling Hyundai
337-984-9050
jboudreaux@saveatsterling.com

Jeremy T.

Broussard, LA

2017 Hyundai Santa Fe S

Verified Customer

03/18/2019 Category: Service

My Experience

The service was great. Customer Service was great and they’re real helpful at the front desk.

Recommended

Jason P B., service manager from Sterling Hyundai responded on 03/19/2019

Thank you for the great comments and review of our service team!

Jason Boudreaux
Service Manager
Sterling Hyundai
337-984-9050
jboudreaux@saveatsterling.com

Charles L.

Lafayette, LA

2012 Hyundai Equus

Verified Customer

03/18/2019 Category: Service

convenient...good service

reliable....staff is well informed

Recommended

Jason P B., service manager from Sterling Hyundai responded on 03/18/2019

Thank you for the great review of our service team!

Jason Boudreaux
Service Manager
Sterling Hyundai
337-984-9050
jboudreaux@saveatsterling.com

Becky B.

Lafayette, LA

2018 Hyundai Santa Fe

Verified Customer

03/18/2019 Category: Service

Love free pickup and delivery

I love the free pickup and delivery service. One less thing I have to rush around to do.

Recommended

Jason P B., service manager from Sterling Hyundai responded on 03/18/2019

Thank you for the review!

Jason Boudreaux
Service Manager
Sterling Hyundai
337-984-9050
jboudreaux@saveatsterling.com

Robert B.

Lafayette, LA

2009 Hyundai Accent

Verified Customer

03/17/2019 Category: Service

Engine light

The engine light

Recommended

Jason P B., service manager from Sterling Hyundai responded on 03/17/2019

Thank you for the review!

Jason Boudreaux
Service Manager
Sterling Hyundai
337-984-9050
jboudreaux@saveatsterling.com

Cynthia T.

Duson, LA

2009 Hyundai Tucson

Verified Customer

03/17/2019 Category: Service

When there for service I’m let know what’s going on . Had to leave my suv for belt change I was called about 2:00 p.m saying they were still working on it and was ready for 4:30

As above

Recommended

Jason P B., service manager from Sterling Hyundai responded on 03/17/2019

Thank you for the comments and review of your service visit!

Jason Boudreaux
Service Manager
Sterling Hyundai
337-984-9050
jboudreaux@saveatsterling.com

Displaying Review 1 - 20 of 1104 in total

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The following reviews are either pending verification, not currently recommended, or have been flagged for violation of our Review Policy.

Location

Address

5001 Johnston Street
Lafayette, LA 70503

(337) 984-9050

Send a message

https://www.sterlinghyundai.net

About Sterling Hyundai is part of the Sterling Automotive Group serving Lafayette, Opelousas, and Crowley Louisiana. We are located in Lafayette, LA on Johnson Street. Call us today to schedule an appointment! Our Service Center is staffed with expert Technicians who will keep your vehicle in top running condition.

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Vehicle Reviews

Sterling Hyundai

Overview

1104 Reviews

ReScore Reviews™ (14)

Reviews