Overview

Overall Rating 4.96/5Overall Rating 4.96/5Overall Rating 4.96/5Overall Rating 4.96/5rating 4.96

483 Reviews

100% Would Recommend
Latest Review about 6 hours ago

Reviews


WH
WALTER H.
Canterbury, CT
Nissan Sentra
Verified
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07/17/2018
Oil change
Good 5 star yo

DP
Don P.
Connecticut
Volkswagen Passat
Verified
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07/16/2018 Category: Service
Don said he likes them. They always do good work and take good care of him.
This review was collected via phone interview by Customer Research Inc.

EP
Edward P.
Griswold, CT
Pontiac Sunfire
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018 Category: Service
Edward said the service at this business went well. They were easy to deal with. He had to cancel and reschedule his appointment, everything went smooth.
This review was collected via phone interview by Customer Research Inc.

PG
PETER G.
Waterford, CT
Toyota Sienna
Verified
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07/15/2018
Stilly's Automotive is the Most Honest and Quality-focused Service Group Ever
Brought a 2002 Toyota Sienna with 192K miles for service. Had been told by another garage it needed brakes all way around + front and rear shock assemblies + a new O2 sensor. Scott and his staff went over the van and determined the front brakes were fine, the shocks were still functioning as expected, the rear brakes needed new shoes and cylinders and they were able to save the drums by turning rather than replace. The O2 sensor turned about to be a bad catalytic converter, cat pipe and sensor. If I had listened to the first garage, I would have paid for shocks and brakes I didn't need, and would have had to return because the catalytic converter would still need to be replaced. So while I ended up replacing the cat and pipe, I didn't have to replace front brakes and all shocks. In the end, I ended up having the right work done by the reputable and honest folks at Stilly's Automotive. Highly recommended!!

BH
BILL H.
Griswold, CT
Mercury Grand Marquis
Verified
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07/11/2018
03 Mercury
Great, as usual!

DS
Dennis S.
Moosup, CT
Dodge Pickup
Verified
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07/07/2018 Category: Service
Dennis said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

KM
Kevin M.
Preston, CT
Chevrolet Impala
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2018 Category: Service
Kevin said, this business does good work. He is a repeat customer of theirs.
This review was collected via phone interview by Customer Research Inc.

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Dennis W.
Griswold, CT
Subaru Forester
Verified
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07/06/2018 Category: Service
Dennis said they always get the job done. He is happy with his service, he receives. They are very reasonable and friendly. He likes them a lot.
This review was collected via phone interview by Customer Research Inc.

CM
CLAIRE M.
Lisbon, CT
Mazda Mazda6
Verified
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07/05/2018
Oil Change
I always receive the best of prompt service and if there's a problem or I have a question, its immediately addressed &/or taken care of.

Thanks for great service and of course the jokes....

KS
Karl S.
Voluntown, CT
GMC Sierra 3500
Verified
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07/05/2018 Category: Service
Karl said he has been using this business since it opened. The employees were honest about his vehicle's problem and what they did. He stated he didn't feel he was being taken advantage of. He thanks them for their longtime service and he appreciates everything they do for their customers.
This review was collected via phone interview by Customer Research Inc.

AV
Arianna V.
Norwich, CT
Nissan Maxima
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/03/2018 Category: Service
Arianna said when she dropped off the vehicle they wanted a complete diagnostic to find out what was wrong with it. She said when she picked up their vehicle the front end was still making a noise and she was told to bring the vehicle back on Monday. She said when she brought the vehicle back the staff looked at it and they were still not sure what it was and asked her to make a appointment so they could completely look at her vehicle.
This review was collected via phone interview by Customer Research Inc.

BB
Bill B.
Lisbon, CT
Volvo XC70
Verified
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06/25/2018 Category: Service
Spoke with Bill's wife. She said she has always been extremely satisfied with the service. She has used this facility for 12 years and has always been pleased.
This review was collected via phone interview by Customer Research Inc.

RG
ROBERT G.
Moodus, CT
Cadillac Escalade
Verified
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06/22/2018
Friendly and clean
Your vehicle gets fixed right the first time.

RS
ROSEMARY S.
Taftville, CT
Mitsubishi Lancer
Verified
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06/16/2018
Great service
I’ve always had a great experience at Stilly’s. Everyone there has always been very honest about prices and car repairs. They tell me truthfully what I need for my car and the costs for parts and labor are very reasonable. I appreciate the way they are friendly and very passionate about helping their customers. I value this place and will continue to return there.

RB
RICHARD B.
Lisbon, CT
Toyota Camry
Verified
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06/16/2018
Nice experience; thanx
Nice experience; thanx.

CL
Curt L.
Canterbury, CT
Dodge Pickup
Verified
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06/16/2018 Category: Service
Curt said that he is always treated very well at the facility. The staff takes very good care of him.
This review was collected via phone interview by Customer Research Inc.

JC
James C.
Norwich, CT
Chevrolet Monte Carlo
Verified
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06/13/2018 Category: Service
James said this business had good service.
This review was collected via phone interview by Customer Research Inc.

DJ
David J.
Lisbon, CT
Jeep Grand Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2018 Category: Service
David said whenever he needs something with his vehicle, the staff take care of it for him.
This review was collected via phone interview by Customer Research Inc.

BC
Bernice C.
Hanover, CT
Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2018 Category: Service
Bernice said the staff was trustworthy and honest. She was very pleased with the service she received.
This review was collected via phone interview by Customer Research Inc.

CV
Chris V.
Jewett City, CT
Jeep Wrangler
Verified
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06/04/2018 Category: Service
Spoke with Katie. She said the visit turned out wonderfully and she will be back in if she needs any more work done.
This review was collected via phone interview by Customer Research Inc.