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On the 9th, the same part i pointed at and asked the service writer to fix (BEFORE it became a big problem) decided to disintegrate leaving me stranded. I knew my car was on borrowed time, but the service manager insisted we wait for a code (which bearings don't have).
I got stuck in a position i literally brought my car to them to prevent. and when called on it the service manager tried to say retroactively that "it wouldn't have mattered, we didn't have the parts anyway" which isn't the point. Maybe listen to customers when they ask for preventive repairs. Due diligence wasn't done here. I even asked the mechanic who witnessed me asking for that specific part to be replaced.. "hey, he should have replaced this when i asked on the 8th huh?" to which the mechanic nodded in affirmation.
I will never bring my car here again. if you ask for repairs, they will insist you wait till it fails and takes out other systems with it.