Sullivan's Family Auto Repair


Overall Rating 4.79/5Overall Rating 4.79/5Overall Rating 4.79/5Overall Rating 4.79/5rating 4.79

638 Reviews

97% Would Recommend
Latest Review 8 days ago
JOHN S. on 12/08/2017
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"Outstanding Customer Service"
Tom always takes the time to explain to you what needs doing at any service and gives you a clear understanding of the options and costs. Add this to very thorough fault diagnosis and professional engineering and you have a winning combination. Very highly recommended.
Vehicle: Volkswagen New Beetle Coupe
Service Date: 12/04/2017
Review Created: 12/08/2017 03:11 PM
Barney S. on 12/07/2017
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Barney said he went in for an inspection. His vehicle was very clean when he got it, and the lady on the phone was nice. He stated the lockbox was a little confusing.
Vehicle: Acura MDX
Category: Service
Service Date: 12/01/2017
Review Created: 12/07/2017
This review was collected via phone interview by Customer Research Inc.
RON M. on 12/04/2017
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"Fixed Issue"
Outstanding service and was able to get me on my way immediately. Receptionist was courteous and kind, and mechanic definitely knew his trade. Will definitely use them again and refer others. They were able to fit me in, and quickly resolve the electrical issue.
Vehicle: Hyundai Sonata
Service Date: 12/04/2017
Review Created: 12/04/2017 08:18 PM
RICHARD M. on 11/28/2017
Recommended badge inactive Recommended
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"Repaired headlight now Tonneau cover led light stays on constantly and left turn signal not working."
Mechanic stated my high beams were not working. Charged me $50.00 diagnostics charge. Sent me home without a left turn signal and now my tonneau cove led light stays on and I cannot turn it off. Hope I do not get a dead battery before I can return my truck to be properly fixed. Don’t even use high beams ever. But I sure do need my turn signal. Thanks for charging me for repairs and sending me home with a definitive safety issue. Had truck for 2 hours plus and it is worse now.
Vehicle: Chevrolet Silverado 1500
Service Date: 11/28/2017
Review Created: 11/28/2017 08:42 PM
BRYCE C. on 11/26/2017
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"Great!"
Sullivans quoted me at half the price/time to fix my vehicle then multiple other mechanics in the local area..
Vehicle: Ford Escape
Service Date: 11/21/2017
Review Created: 11/26/2017 06:27 AM
JULIA N. on 11/22/2017
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"Radiator leak"
Mechanic took the time to see what was going on in my BMW, did not charge me and gave me his suggestions (without any pressure).
Vehicle: BMW 3 Series
Service Date: 11/21/2017
Review Created: 11/22/2017 07:51 AM
Bob Z. on 11/22/2017
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Bob said he received personal service.
Vehicle: Ford Expedition EL
Category: Service
Service Date: 11/20/2017
Review Created: 11/22/2017
This review was collected via phone interview by Customer Research Inc.
CHRIS M. on 11/21/2017
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"Service and inspection"
Tom and his Staff is courteous and very thorough The shop area clean and orderly . Sullivan's keeps me on the road.
Vehicle: Honda Element
Service Date: 11/20/2017
Review Created: 11/21/2017 03:07 PM
CHERIE D. on 11/20/2017
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"Awesome Auto Repair"
They listen to your problems with your vehicle and tackle the problem. I will never go back to a dealer and pay there over inflated prices.
Vehicle: Volkswagen Eos
Service Date: 11/18/2017
Review Created: 11/20/2017 05:19 AM
Don N. on 11/17/2017
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Don said he has been taking his vehicles to this business for as long as the business has been open. It's been well over 17 years. This is the only mechanic he trusts.
Vehicle: Ford Crown Victoria
Category: Service
Service Date: 11/14/2017
Review Created: 11/17/2017
This review was collected via phone interview by Customer Research Inc.
Alicia M. on 11/17/2017
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Alicia said they were awesome. They got her in and they finished quickly.
Vehicle: Chrysler Sebring Sdn
Category: Service
Service Date: 11/14/2017
Review Created: 11/17/2017
This review was collected via phone interview by Customer Research Inc.
Tyrone R. on 11/14/2017
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Tyrone said the service was excellent and great.
Vehicle: Cadillac DeVille
Category: Service
Service Date: 11/09/2017
Review Created: 11/14/2017
This review was collected via phone interview by Customer Research Inc.
John S. on 11/10/2017
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John said he had a good experience with the business. They took care of the problems they had, and they did not find any unexpected problems.
Vehicle: Mazda Mazda3
Category: Service
Service Date: 11/07/2017
Review Created: 11/10/2017
This review was collected via phone interview by Customer Research Inc.
BOBBY S. on 11/09/2017
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"All your car needs"
Great team. Get you in and out and at a fair price.
Vehicle: Toyota Corolla
Service Date: 11/09/2017
Review Created: 11/09/2017 07:53 PM
ALEXIS P. on 11/09/2017
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"Great!"
Your staff was wonderful and added an oil change to my inspecation with out an appointment. They also helped me find my wallet when I dropped it in the parking lot in the dark rain. So nice!
Vehicle: Subaru Forester
Service Date: 11/07/2017
Review Created: 11/09/2017 02:05 AM
John S. on 11/08/2017
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"Great at finding and fixing those irritating faults!"
Fixed an ongoing electrical problem that had defeated another garage - thank you!
Vehicle: Ford Mustang
Service Date: 09/29/2017
Review Created: 11/08/2017 04:19 PM
John S. on 11/08/2017
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"Always great value!"
Professional and diligent maintenance - and always take the time to explain what needs to be done. Highly recommended.
Vehicle: Volkswagen New Beetle Coupe
Service Date: 10/19/2017
Review Created: 11/08/2017 04:12 PM
Alex S. on 11/07/2017
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Alex said the service was quick, seamless, and easy.
Vehicle: Ford F-150
Category: Service
Service Date: 11/03/2017
Review Created: 11/07/2017
This review was collected via phone interview by Customer Research Inc.
Peter T. on 11/03/2017
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Peter said the service was pretty good and fast. They were friendly.
Vehicle: Nissan Maxima
Category: Service
Service Date: 11/01/2017
Review Created: 11/03/2017
This review was collected via phone interview by Customer Research Inc.
James B. on 11/02/2017
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James said they did a very good job and he was pleased.
Vehicle: Subaru Baja
Category: Service
Service Date: 09/25/2017
Review Created: 11/02/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 638 in total