Overview

Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5rating 4.78

717 Reviews

97% Would Recommend
Latest Review 1 day ago

Reviews


Anonymous avatar
Verified Customer
Hartford, WI
Ford Explorer
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05/24/2018
Brakes needed on road trip.
Brakes locked up on trip from Wisconsin. Called Sullivan's on Thursday afternoon on the way into town. They got me in Friday morning and my car done 5 hours latter. Excellent service at a fair price. Thanks again.

ER
EDWIN R.
Virginia Beach, VA
Mercedes-Benz ML350
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05/22/2018
Fine service
Sullivan’s the best.. fair prompt and extremely customer friendly.

BP
Beth P.
Virginia
Lexus RX 350
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018 Category: Service
Beth said the employees were really good. They went above and beyond with her service. The work was done on time.
This review was collected via phone interview by Customer Research Inc.

MB
Megan B.
Virginia Beach, VA
Honda CR-V
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018 Category: Service
Megan said the business did not try to pressure her into getting extra services done on her vehicle.
This review was collected via phone interview by Customer Research Inc.

OH
Owen H.
Virginia Beach, VA
Audi A4
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05/17/2018 Category: Service
Owen said that everything was prompt, they were very informative and helpful, friendly and all around professional.
This review was collected via phone interview by Customer Research Inc.

MC
Melina C.
Virginia Beach, VA
Toyota 4Runner
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05/16/2018 Category: Service
Melina said the business did a good job.
This review was collected via phone interview by Customer Research Inc.

PM
Parth M.
Virginia Beach, VA
Toyota Avalon
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05/12/2018 Category: Service
Parth said the staff got him in and out in a decent time. They did good work.
This review was collected via phone interview by Customer Research Inc.

TD
Thomas D.
Virginia Beach, VA
Ford F-150
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018 Category: Service
Thomas said he dropped his vehicle off and the staff called him back to let him know they were doing the work. They did what he asked them to do.
This review was collected via phone interview by Customer Research Inc.

JJ
Jessica J.
Virginia
Subaru Baja
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/09/2018 Category: Service
Jessica said the service pricing options were fair.
This review was collected via phone interview by Customer Research Inc.

JS
Josh S.
Virginia
Jeep Wrangler
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/07/2018 Category: Service
Josh said the business provided excellent service.
This review was collected via phone interview by Customer Research Inc.

DG
Drette G.
Virginia Beach, VA
Chevrolet Impala
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05/05/2018 Category: Service
Spoke with Orette. He said the staff did a good job and that he'll be back with his other vehicle for service.
This review was collected via phone interview by Customer Research Inc.

DB
Daydrian B.
Virginia Beach, VA
Nissan Sentra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2018 Category: Service
Daydrian said the staff did great. He will be returning to get more work done. They provided good service. He was in and out in no time. His vehicle drove better.
This review was collected via phone interview by Customer Research Inc.

JW
JIM W.
Virginia Beach, VA
Toyota Corolla
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04/22/2018
HAPPY,HAPPY,HAPPY
Bought my car there and you checked out if I had a problem with my car or not. You got me in and out in no time at all. Found I didn't have a problem with the check engine light. Like always I was very happy with your service. Sullivan's is the best. Thanks for helping me out.

KH
Kristine H.
Reed City, MI
Ford Fusion
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04/20/2018 Category: Service
Kristine said this business was very friendly, fast and all around she had a good experience.
This review was collected via phone interview by Customer Research Inc.

MB
Michael B.
VIRGINIA BEACH, VA
Ford Edge
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04/19/2018 Category: Service
Michael said everything was done as requested, on time, without any problems.
This review was collected via phone interview by Customer Research Inc.

PD
PAM D.
Virginia Beach, VA
Volkswagen New Beetle Coupe
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04/18/2018
Awesome customer service and repairs
I have a 10 year old car and they have taken good care of it.

DD
DAVID D.
Virginia Beach, VA
Kia Sorento
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04/15/2018
Friday Tire Fix
Fixed a puncture in my front passenger side tire late Friday afternoon. Good to be accomidated quickly.

HF
Hugo F.
Virginia Beach, VA
Ford Ranger
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2018 Category: Service
Hugo said the business did a good job.
This review was collected via phone interview by Customer Research Inc.

AH
ADRIAN H.
Virginia Beach, VA
Lincoln Zephyr
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04/11/2018
State inspection
Great and fast service. The fastest I have ever gotten a state inspection

MS
MAHALEY S.
Virginia Beach, VA
Chevrolet Cruze
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04/10/2018
THE BEST
These guys are the best. Kept my car all day, found nothing wrong with it and didn't charge me at all. They are always available at the last minute and will work you end.
I'm sold for life.