Overview

Overall Rating 4.96/5Overall Rating 4.96/5Overall Rating 4.96/5Overall Rating 4.96/5rating 4.96

416 Reviews

100% Would Recommend
Latest Review 4 days ago

Reviews


DC
Dave C.
Webster, MA
Mercury Grand Marquis
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018 Category: Service
Dave said he received excellent service and the staff was great.
This review was collected via phone interview by Customer Research Inc.

JS
Jean S.
Arlington, MA
Toyota Matrix
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018 Category: Service
Jean said that the staff always give her great service, she really appreciates them and they are great to work with.
This review was collected via phone interview by Customer Research Inc.

JC
Joe C.
Arlington, MA
Ford Escape
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018
Excellent service you can trust.
They discovered during an oil change that my water pump was failing.
That could have been a problem out on the road !
I love this shop.

DD
Daniel D.
Arlington, MA
Ford Escape
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2018 Category: Service
Daniel said this business was great. He called this business and they took him in instantly. The work was done by the end of the day.
This review was collected via phone interview by Customer Research Inc.

DH
Donald H.
Arlington, MA
Ford Fusion
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2018
2011 Ford Fusion. Right rear tailight had broken glass. (which had to be replaced)..
Service at Summer Street was excellent Service was prompt and of high quality. Repair price was reasonable. Workers were skilled and polite, and very friendly. Great place to bring your car.

JN
Jim N.
Woburn, MA
Isuzu i-290
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/15/2018 Category: Service
Jim said he would recommend the business.
This review was collected via phone interview by Customer Research Inc.

PK
Paul K.
Arlington, MA
Subaru Forester
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2018 Category: Service
Paul said he knows the employees well.
This review was collected via phone interview by Customer Research Inc.

EA
Edward A.
Arlington, MA
Nissan Sentra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2018 Category: Service
Edward said everything was fine, Kenny and Paul have always done quality work, and his vehicle is running great.
This review was collected via phone interview by Customer Research Inc.

LG
Lisa G.
Arlington, MA
Honda Odyssey
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/28/2018 Category: Service
Lisa said her vehicle runs well, and the staff was very good at explaining why the parts were needed. She appreciated that they showed her the parts. She also appreciated the pricing, but wished that she had received a call from the mechanic to tell her that the vehicle would not be ready same day when she had expected to pick it up the same day she dropped it off.
This review was collected via phone interview by Customer Research Inc.

JB
Jacqueline B.
Arlington, MA
Chevrolet Impala
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2018 Category: Service
Jacqueline said the staff were very courteous and they did a nice job. She's been going to this business for years.
This review was collected via phone interview by Customer Research Inc.

ES
Elaine S.
Arlington, MA
Volvo XC70
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/21/2018
Excellent service!
Ken and his team are skilled, timely and trustworthy. I can always count on them to do right by me.
And, they are always pleasant to deal with.

JW
Janet W.
Arlington, MA
Mazda Mazda5
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/21/2018 Category: Service
Janet said the staff members were prompt and very nice. They got the job done, and she likes their convenient location.
This review was collected via phone interview by Customer Research Inc.

ED
Elizabeth D.
Arlington, MA
Hyundai Elantra Touring
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/21/2018 Category: Service
Elizabeth said the facility did a great job at a short notice. The staff took her in, the work was done well, and the price was reasonable.
This review was collected via phone interview by Customer Research Inc.

ES
Emily S.
Arlington, MA
Subaru Forester (Natl)
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2018 Category: Service
Emily said the service was well done. The staff were very communicative and fast.
This review was collected via phone interview by Customer Research Inc.

JF
John F.
Woburn, MA
Honda CR-V
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/15/2018
Tire replacement
The job was done swiftly and at a fair price. They got us back on the road in minimum time.

JC
Joe C.
Arlington, MA
Chevrolet TrailBlazer
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2018
Quality work by people you can trust.
These folks are great. Professional and efficient. I highly recommend them .

RK
Robert K.
Arlington, MA
Dodge Grand Caravan
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2018
the people there
going there for 30 years will go no where else

JB
John B.
Arlington, MA
Honda CR-V
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2018 Category: Service
John said he has been going to this facility for a long time and is happy with them.
This review was collected via phone interview by Customer Research Inc.

JB
John B.
Somerville, MA
Toyota Camry
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/17/2018 Category: Service
John said he had no trouble at all with his service. The staff was very helpful.
This review was collected via phone interview by Customer Research Inc.

TF
Tory F.
Arlington, MA
Honda Fit
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2018 Category: Service
Tory said she came in without an appointment. She got looked at and it was fixed, all in one day, before the snowstorm.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 416 in total