Overview

Overall Rating 4.96/5Overall Rating 4.96/5Overall Rating 4.96/5Overall Rating 4.96/5rating 4.96

430 Reviews

100% Would Recommend
Latest Review 4 days ago

Reviews


FS
Frank S.
Woburn, MA
Mercedes-Benz C300
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2018 Category: Service
Frank said they were very honest with the diagnosis and the work they did.
This review was collected via phone interview by Customer Research Inc.

BS
Bobbie S.
Arlington, MA
Toyota Prius
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018 Category: Service
Bobby said the staff asked 1st before fixing anything. They explained every detail, and her vehicle is already getting better mileage.
This review was collected via phone interview by Customer Research Inc.

RH
Ron H.
Arlington, MA
Toyota RAV4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2018 Category: Service
Ron said he's known the staff for many years. They did a nice job.
This review was collected via phone interview by Customer Research Inc.

MB
Meryl B.
Massachusetts
Subaru Impreza Sedan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
Meryl said the staff were very nice and explained things to her. They did the work in a reasonable amount of time.
This review was collected via phone interview by Customer Research Inc.

NM
Nancy M.
Arlington, MA
Honda Accord Sdn
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/07/2018 Category: Service
Nancy said the staff were honest and they did a good job. The prices were good.
This review was collected via phone interview by Customer Research Inc.

MT
Mike T.
Cambridge, MA
Cadillac DTS
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/05/2018
Quick response and great work
Always ready to work my car when called apond. Good work done with very fair prices and good suggestions to keep your car running top notch.

AJ
Annessia J.
Massachusetts
Honda Accord Coupe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2018 Category: Service
Annessia said the service was done quickly. She also said the people were all nice and friendly.
This review was collected via phone interview by Customer Research Inc.

JS
Jennifer S.
Arlington, MA
Toyota Highlander
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018 Category: Service
Jennifer said she was happy with her service. The employees were straight forward. They showed her the completed service. They were patient explaining her service.
This review was collected via phone interview by Customer Research Inc.

IL
Ignacio L.
Arlington, MA
Subaru Outback
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
Ignacio said that their automotive technician Sean is awesome.
This review was collected via phone interview by Customer Research Inc.

DB
Danielle B.
Massachusetts
Jeep Grand Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2018 Category: Service
Danielle said the staff at the business were easy to work with.
This review was collected via phone interview by Customer Research Inc.

VB
Virginia B.
Arlington, MA
Buick LeSabre
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2018 Category: Service
Virginia said the staff treated her well.
This review was collected via phone interview by Customer Research Inc.

DM
Dick M.
Woburn, MA
Toyota Avalon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2018 Category: Service
Dick said the staff are very qualified professionals, they know what they're doing. The service was excellent and done in a timely manner.
This review was collected via phone interview by Customer Research Inc.

RP
Ruth P.
North Billerica, MA
Mazda Mazda6
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/01/2018 Category: Service
Ruth said it was her first time at the facility and she would recommend them for service.
This review was collected via phone interview by Customer Research Inc.

MM
Mike M.
Reading, MA
Jeep Wrangler
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018 Category: Service
Mike said he was very happy with the service, the communication, and the attitudes of the staff.
This review was collected via phone interview by Customer Research Inc.

DC
Dave C.
Webster, MA
Mercury Grand Marquis
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018 Category: Service
Dave said he received excellent service and the staff was great.
This review was collected via phone interview by Customer Research Inc.

JS
Jean S.
Arlington, MA
Toyota Matrix
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018 Category: Service
Jean said that the staff always give her great service, she really appreciates them and they are great to work with.
This review was collected via phone interview by Customer Research Inc.

JC
Joe C.
Arlington, MA
Ford Escape
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018
Excellent service you can trust.
They discovered during an oil change that my water pump was failing.
That could have been a problem out on the road !
I love this shop.

DD
Daniel D.
Arlington, MA
Ford Escape
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2018 Category: Service
Daniel said this business was great. He called this business and they took him in instantly. The work was done by the end of the day.
This review was collected via phone interview by Customer Research Inc.

DH
Donald H.
Arlington, MA
Ford Fusion
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2018
2011 Ford Fusion. Right rear tailight had broken glass. (which had to be replaced)..
Service at Summer Street was excellent Service was prompt and of high quality. Repair price was reasonable. Workers were skilled and polite, and very friendly. Great place to bring your car.

JN
Jim N.
Woburn, MA
Isuzu i-290
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/15/2018 Category: Service
Jim said he would recommend the business.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 430 in total