Overview

Overall Rating 4.96/5Overall Rating 4.96/5Overall Rating 4.96/5Overall Rating 4.96/5rating 4.96

447 Reviews

100% Would Recommend
Latest Review about 11 hours ago

Reviews


MC
Mary C.
North Chelmsford, MA
BMW 3 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/22/2018
Great service
Great service, would highly recommend!

NM
Nancy M.
Arlington, MA
Honda Accord Sdn
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018 Category: Service
Nancy said they were to squeeze her in with her emergency and fix the issue.
This review was collected via phone interview by Customer Research Inc.

BD
Bob D.
Arlington, MA
Cadillac CTS Sedan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018 Category: Service
Bob said they were very accommodating, stayed on schedule and did a good job.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Arlington, MA
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/15/2018
Excellent job
Got my 2010 Honda serviced last week. Was kept well informed every step of the way. The mechanics are very professional, efficient and helpful. Car drives like a dream.

CC
Chris C.
Arlington, MA
Acura MDX
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018 Category: Service
Chris said the employees were responsive, gave him the information he needed, they fixed the problem and it was ready when they said.
This review was collected via phone interview by Customer Research Inc.

JW
Jamie and Mark W.
Arlington, MA
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018
The people. Great team
My family has relied on Summer Street Auto Care for over 20 years and they simply are the best. Excellent staff that treats us great every single time. Communication is the key, and they always provide updates, approximate timelines, and assessments in a timely manner so you can make the plans you need to make. We have never once considered going somewhere else as nobody could match what we get from Summer Street Auto Care. Simply the best.

AP
Andrew P.
Winchester, MA
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2018 Category: Service
Andrew said this business was helpful and did not seem to be interested in over charging or adding more things. They were also very discussion oriented and wanted to know the exact problem he was having.
This review was collected via phone interview by Customer Research Inc.

SB
Sean B.
Arlington, MA
Mercedes-Benz ML350
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/22/2018 Category: Service
Sean said the employees are very good and he trusts them.
This review was collected via phone interview by Customer Research Inc.

MP
Matthew P.
Arlington, MA
Toyota RAV4
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/22/2018 Category: Service
Matthew said the service was a little expensive.
This review was collected via phone interview by Customer Research Inc.

JB
John B.
Somerville, MA
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/20/2018 Category: Service
John said that the place has the best service every time he goes there.
This review was collected via phone interview by Customer Research Inc.

WW
William W.
Arlington, MA
Chevrolet Impala
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2018 Category: Service
William said they are on the ball, they know what they are doing they are nice people.
This review was collected via phone interview by Customer Research Inc.

JT
Joyce T.
Arlington, MA
Volkswagen Golf
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2018 Category: Service
Spoke with Steve. He said that the place does a great job, he's been going there a long time, their work is always sound and they charge a fair price.
This review was collected via phone interview by Customer Research Inc.

DS
Dey S.
Medford, MA
Subaru Outback
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/10/2018 Category: Service
Dey said the price of the service was a little more than she expected and they did not notify her ahead of time. She appreciates that they were speedy getting her in and out. They provided an excellent experience.
This review was collected via phone interview by Customer Research Inc.

SG
Shannon G.
Arlington, MA
Toyota Highlander
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/31/2018 Category: Service
Shannon said the business is very efficient. They are honest, dependable and the prices are good.
This review was collected via phone interview by Customer Research Inc.

EW
Eric W.
Arlington, MA
Honda Accord Wgn
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/31/2018 Category: Service
Eric said in 30 years of using this facility, they have always done excellent work for him.
This review was collected via phone interview by Customer Research Inc.

DA
Devon A.
Arlington, MA
Audi A4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/27/2018 Category: Service
Devon said the business's service was on time, not expensive and the service was great.
This review was collected via phone interview by Customer Research Inc.

NM
Nancy M.
Reading, MA
Volkswagen New Beetle Coupe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2018 Category: Service
Nancy said the business was honest and they got the work done quickly. They were also receptive to answering her follow up questions.
This review was collected via phone interview by Customer Research Inc.

FS
Frank S.
Woburn, MA
Mercedes-Benz C300
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2018 Category: Service
Frank said they were very honest with the diagnosis and the work they did.
This review was collected via phone interview by Customer Research Inc.

BS
Bobbie S.
Arlington, MA
Toyota Prius
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018 Category: Service
Bobby said the staff asked 1st before fixing anything. They explained every detail, and her vehicle is already getting better mileage.
This review was collected via phone interview by Customer Research Inc.

RH
Ron H.
Arlington, MA
Toyota RAV4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2018 Category: Service
Ron said he's known the staff for many years. They did a nice job.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 447 in total