Overview

Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5rating 4.95

511 Reviews

100% Would Recommend
Latest Review 5 days ago

Reviews


Verified Customer
Arlington, MA
Mazda CX-9
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2019
Fast and good work
Fast and good work

EM
Edward and Bernadette M.
Arlington, MA
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2019
Excellent mechanics
Summer Street Auto is always professional, knowledgeable and courteous. Our family go to auto mechanics.

BB
Brittany B.
Cambridge, MA
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/10/2019
Amazing Service, Friendly Staff
Tim was extremely friendly, approachable and trustworthy as always! He explained everything in a way that I could totally understand and felt very comfortable with leaving my car in their hands. I always trust that they will do what is needed and nothing more. They understand that some things can be pricey and help you identify which things need to be done immediately versus what can be held off until the funds are there. When I left the shop, I could completely feel a difference in my car and I could not be happier. See you next time!

EB
Eric B.
Arlington, MA
Honda Civic Si
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2019
Honest Friendly Staff
Local business, - been using for years. Friendly honest staff. They do good work. Bruce is great guy. Always enjoy catching up with him whenever I call.

AS
Amar S.
Lexington, MA
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2019
Superb service, knowledgeable, courteous and efficient
Billy and his team were extremely patient and spent quite a lot of time trying to figure out what was wrong with the car. I really appreciate their input and I look forward to working with them in the future.

AD
Amanda D.
Arlington, MA
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2019
Great affordable service!
Continue to be impressed and relieved to have best auto care around! Very thorough and responsive.

EG
Ed G.
Methuen, MA
Buick Lucerne
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2019
PERFECT !
Great shop, Great guys, perfect..... and a great reputation. On time and no issue's. Trust and knowing your dealing with a personal Automotive professional. No fears ever when I brings my vehicles to Ken his team. I'll be back with no fears

DM
Dick M.
Woburn, MA
Toyota Avalon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2019 Category: Service
Dick said the business does excellent and professional work. He does recommend them to others. He would like them to keep up the good work.
This review was collected via phone interview by Customer Research Inc.

KS
Kerry S.
Winchester, MA
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2019 Category: Service
Kerry said the employees were very helpful. They provided service information.
This review was collected via phone interview by Customer Research Inc.

JB
John B.
Winchester, MA
Subaru Legacy
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/12/2019
Truthful upfront explanation of problem
Ken was very forthcoming about what the problem was.

I didn’t have my license and he had no problem about me taking car to get credit card.

JC
Julie and Paul C.
Arlington, MA
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2019
Great people that treat customers with respect...ALWAYS
Great people that treat customers with respect.ALWAYS

MJ
Margaret J.
Arlington, MA
Volvo XC70
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/02/2019
Summer Street Auto Rocks
The joint venture between Summer Street Auto and Bruce’s Tire is an amazing partnership. I highly recommend them both!!

EL
Emily L.
Arlington, MA
Subaru Impreza Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/27/2019
Honest and dependable
Very honest business. Prices seem reasonable. Staff is helpful, they explain what repairs are needed and why, in a professional manner. I feel well taken care of when I leave this shop.

PG
Pamela G.
Lexington, MA
Subaru Outback (Natl)
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2019
Reliable, expert, honest service.
Summer St. Auto is the Mass.General of auto repair. They looked at the overall health of my car, long-term prognosis for going another 100k miles with 200k already, before advising us that investing in expensive repairs is worthwhile. As we have trusted our cars to them for almost 20 years we took their advice. You could not find a more pleasant group of knowledgeable individuals.

JK
James K.
Winchester, MA
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2019
Fast fix and awesome customer service!
I thought my car would be in the shop for at least a few days but I dropped it off late on a Tuesday and it was good to go Wednesday. Explained everything thoroughly and kept me in the loop by calling with updates about the progress and price. Will definitely be coming back and recommending to others.

JW
Jamie and Mark W.
Arlington, MA
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2019
The Best
Summer Street Auto is the best. Always flexible with scheduling, always honest with their assessments, and work always done on time. Ha e been going to them for over 20 years and will never consider anyone else. They are simply the best

AD
Amanda D.
Arlington, MA
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2019
Incredible service! Very responsive
The mechanics are wonderful and very responsive ... they called three times to check in about what he found. Followed up on all my questions and concerns. Very prompt service and reasonably priced!

JB
John B.
Somerville, MA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2019 Category: Service
John said he uses the business all of the time.
This review was collected via phone interview by Customer Research Inc.

KM
Katherine M.
Billerica, MA
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/22/2019
Great work, reliable and friendly!
Paul and Bill are great to work with, always dependable and trustworthy. Got my car in and out within a few hours. Thank you for great service!

CC
Chris C.
Arlington, MA
Acura MDX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2019 Category: Service
Chris said the employees were accommodating to his schedule. They completed the service on time.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 511 in total