Reviews
DC
Dave C.
Webster, MA
Mercury Grand Marquis
Verified
Dave said he received excellent service and the staff was great.
Recommended
This review was collected via phone interview by Customer Research Inc.
JS
Jean S.
Arlington, MA
Toyota Matrix
Verified
Jean said that the staff always give her great service, she really appreciates them and they are great to work with.
Recommended
This review was collected via phone interview by Customer Research Inc.
JC
Joe C.
Arlington, MA
Ford Escape
Verified
Excellent service you can trust.
They discovered during an oil change that my water pump was failing.
That could have been a problem out on the road !
I love this shop.
That could have been a problem out on the road !
I love this shop.
Recommended
DD
Daniel D.
Arlington, MA
Ford Escape
Verified
Daniel said this business was great. He called this business and they took him in instantly. The work was done by the end of the day.
Recommended
This review was collected via phone interview by Customer Research Inc.
DH
Donald H.
Arlington, MA
Ford Fusion
Verified
2011 Ford Fusion. Right rear tailight had broken glass. (which had to be replaced)..
Service at Summer Street was excellent Service was prompt and of high quality. Repair price was reasonable. Workers were skilled and polite, and very friendly. Great place to bring your car.
Recommended
JN
Jim N.
Woburn, MA
Isuzu i-290
Verified
Jim said he would recommend the business.
Recommended
This review was collected via phone interview by Customer Research Inc.
PK
Paul K.
Arlington, MA
Subaru Forester
Verified
Paul said he knows the employees well.
Recommended
This review was collected via phone interview by Customer Research Inc.
EA
Edward A.
Arlington, MA
Nissan Sentra
Verified
Edward said everything was fine, Kenny and Paul have always done quality work, and his vehicle is running great.
Recommended
This review was collected via phone interview by Customer Research Inc.
LG
Lisa G.
Arlington, MA
Honda Odyssey
Verified
Lisa said her vehicle runs well, and the staff was very good at explaining why the parts were needed. She appreciated that they showed her the parts. She also appreciated the pricing, but wished that she had received a call from the mechanic to tell her that the vehicle would not be ready same day when she had expected to pick it up the same day she dropped it off.
Recommended
This review was collected via phone interview by Customer Research Inc.
JB
Jacqueline B.
Arlington, MA
Chevrolet Impala
Verified
Jacqueline said the staff were very courteous and they did a nice job. She's been going to this business for years.
Recommended
This review was collected via phone interview by Customer Research Inc.
ES
Elaine S.
Arlington, MA
Volvo XC70
Verified
Excellent service!
Ken and his team are skilled, timely and trustworthy. I can always count on them to do right by me.
And, they are always pleasant to deal with.
And, they are always pleasant to deal with.
Recommended
JW
Janet W.
Arlington, MA
Mazda Mazda5
Verified
Janet said the staff members were prompt and very nice. They got the job done, and she likes their convenient location.
Recommended
This review was collected via phone interview by Customer Research Inc.
ED
Elizabeth D.
Arlington, MA
Hyundai Elantra Touring
Verified
Elizabeth said the facility did a great job at a short notice. The staff took her in, the work was done well, and the price was reasonable.
Recommended
This review was collected via phone interview by Customer Research Inc.
ES
Emily S.
Arlington, MA
Subaru Forester (Natl)
Verified
Emily said the service was well done. The staff were very communicative and fast.
Recommended
This review was collected via phone interview by Customer Research Inc.
JF
John F.
Woburn, MA
Honda CR-V
Verified
Tire replacement
The job was done swiftly and at a fair price. They got us back on the road in minimum time.
Recommended
JC
Joe C.
Arlington, MA
Chevrolet TrailBlazer
Verified
Quality work by people you can trust.
These folks are great. Professional and efficient. I highly recommend them .
Recommended
RK
Robert K.
Arlington, MA
Dodge Grand Caravan
Verified
the people there
going there for 30 years will go no where else
Recommended
JB
John B.
Arlington, MA
Honda CR-V
Verified
John said he has been going to this facility for a long time and is happy with them.
Recommended
This review was collected via phone interview by Customer Research Inc.
JB
John B.
Somerville, MA
Toyota Camry
Verified
John said he had no trouble at all with his service. The staff was very helpful.
Recommended
This review was collected via phone interview by Customer Research Inc.
TF
Tory F.
Arlington, MA
Honda Fit
Verified
Tory said she came in without an appointment. She got looked at and it was fixed, all in one day, before the snowstorm.
Recommended
This review was collected via phone interview by Customer Research Inc.