My daughter went there for an issue with her vehicle. She paid a deductible and paid for services "rendered". They "fixed" what they agreed was wrong, but yet after driving off with her vehicle, she STILL had the same issue, not to mention her brakes were not working. We called to inquire about the brake issue we were told that's not what she bought the car in for. When I asked if they noticed the break issue when they allowed her to drive away, they stated,"yes but that's not what she paid for" but,why would you allow anyone to drive away with a car and the brakes are not working and you don't mention it. Again, the car still has the same issue that she paid for......m Shameful. Shameful. I'm very disappointed and perturbed, not to mention. Very disappointed. Will NEVER go back . I'm told that the owner, Mr. Sumerall makes things better in these situations. We shall see
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.