Overview

Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

406 Reviews

99% Would Recommend
Latest Review 2 days ago

Reviews


JO
Jim O.
Chicago, IL
Lexus RX 350
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018 Category: Service
Jim said he's been with Hugo and his team for over 10 years and he's always fair and timely.
This review was collected via phone interview by Customer Research Inc.

KL
Kayle L.
Chicago, IL
Subaru Forester
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
Kayle said the business provided her with good service.
This review was collected via phone interview by Customer Research Inc.

AV
Alan V.
Illinois
Nissan Sentra
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/17/2018 Category: Service
Alan said the business provided good service but it was really expensive.
This review was collected via phone interview by Customer Research Inc.

JB
Jared B.
Chicago, IL
Ford Escape
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018 Category: Service
Jared said the business is quick, informative, efficient and affordable.
This review was collected via phone interview by Customer Research Inc.

AL
Aaron L.
Illinois
GMC Sierra 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018 Category: Service
Aaron said the staff at this business were very helpful, they were very informative, they did everything he asked for and they did a great job.
This review was collected via phone interview by Customer Research Inc.

ME
Martha E.
Chicago, IL
Toyota 4Runner
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2018 Category: Service
Martha said the business provided great service.
This review was collected via phone interview by Customer Research Inc.

JK
John K.
Chicago, IL
Subaru Forester (Natl)
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2018 Category: Service
John said he was referred by someone else and the staff is very confident and capable.
This review was collected via phone interview by Customer Research Inc.

NK
Nina K.
Illinois
Honda CR-V
Verified
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
08/23/2018 Category: Service
Nina felt she was overcharged for her oil change,
This review was collected via phone interview by Customer Research Inc.

GS
Gloria S.
Illinois
Acura TL
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2018 Category: Service
Gloria said the service was good, and the staff was nice.
This review was collected via phone interview by Customer Research Inc.

CB
Cody B.
Chicago, IL
Ford Escape
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2018 Category: Service
Cody said they were friendly and the service was quick.
This review was collected via phone interview by Customer Research Inc.

TC
Terrell C.
Chicago, IL
Chevrolet Cobalt
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2018 Category: Service
Terrell said the business did good work and the prices were also reasonable.
This review was collected via phone interview by Customer Research Inc.

MW
Mark W.
Chicago, IL
Chevrolet Tahoe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/22/2018 Category: Service
Mark said they did a very good job.
This review was collected via phone interview by Customer Research Inc.

DM
Doug M.
Chicago, IL
Honda Accord Sdn
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/22/2018 Category: Service
Doug said they did a good job.
This review was collected via phone interview by Customer Research Inc.

MJ
Meredith J.
Chicago, IL
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/28/2018
The best!
This place is the best! They were kind, helpful and completely honest. I Will forever go back to them.

KR
King R.
Illinois
Jeep Wrangler
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/15/2018 Category: Service
King said there was a small incident while his vehicle was at the business. They were able to resolve it.
This review was collected via phone interview by Customer Research Inc.

JD
Jarrett D.
Illinois
Buick Century
Verified
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
05/31/2018 Category: Service
Jarrett said the air conditioning was the original issue for the service visit. He had received a phone call stating the vehicle was ready for pickup. He said when he got to the business it looked like the staff had forgotten to do the work or that it or had been neglected ,
This review was collected via phone interview by Customer Research Inc.

DR
David R.
Chicago, IL
Honda Accord Sdn
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2018 Category: Service
David said this business was great. They fixed his vehicle for the price they quoted.
This review was collected via phone interview by Customer Research Inc.

DW
Daniel W.
Chicago, IL
Subaru Outback
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2018 Category: Service
Daniel said the service at this business was outstanding and the staff took him in quickly. They knew exactly what he needed and they charged him a reasonable price.
This review was collected via phone interview by Customer Research Inc.

AL
Anna L.
Illinois
Honda Accord Sdn
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
Anna said the staff was very helpful and it wasn't too expensive.
This review was collected via phone interview by Customer Research Inc.

SJ
Sarah J.
Chicago, IL
Lexus RX 400h
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018 Category: Service
Sarah said the facility provided efficient service at a good price.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 406 in total