Sunbury Motors Hyundai


Overall Rating 4.71/5Overall Rating 4.71/5Overall Rating 4.71/5Overall Rating 4.71/5rating 4.71

365 Reviews

ReScore Reviews™ (6)

ReScore
Overall Rating 2.6666667/5Overall Rating 2.6666667/5rating 2.6666667rating 2.6666667rating 2.6666667
Original
Overall Rating 2.83333/5Overall Rating 2.83333/5rating 2.83333rating 2.83333rating 2.83333
97% Would Recommend
100% Business Response
Latest Review 6 days ago
Dale C. on 11/18/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"very nice people and very nice place "
Easy to access and great service
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 11/10/2017
Service Type: Maintenance
Review Created: 11/18/2017 02:35 PM
Kerry S., Service Manager at Sunbury Motors Hyundai responded on 11/20/2017

Thank you for your service buisness, and the good review.

Kerry Straub
Service Manager
Sunbury Motors Hyundai
570-286-7746
kerrystr@sunburymotors.com

Verified Customer on 11/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"great service... friendly staff"
They work togethet to get you out the door
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 11/10/2017
Service Type: Maintenance
Review Created: 11/18/2017 01:59 AM
Kerry S., Service Manager at Sunbury Motors Hyundai responded on 11/20/2017

Thank you for the 5-star review of your service visit. Have a great day.

Kerry Straub
Service Manager
Sunbury Motors Hyundai
570-286-7746
kerrystr@sunburymotors.com

BRIAN R. on 11/10/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Good service"
My oil change, inspection and wiper change was done in a timely matter, just under an hour. I was prepared for at least 2.
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 10/31/2017
Service Type: Maintenance
Review Created: 11/10/2017 07:18 PM
Kerry S., Service Manager at Sunbury Motors Hyundai responded on 11/13/2017

Thank you for your service buisness, and the good comments about your service experience.

Kerry Straub
Service Manager
Sunbury Motors Hyundai
570-286-7746
kerrystr@sunburymotors.com

William R. on 11/09/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Top Service, Kill the Surveys"
Too many surveys nowadays, just as the tell markers that no one wants to hear from. Think as long as a business has a good customer service with real people who answer the phone in a reasonable time every thing is covered.
Vehicle: 2013 Hyundai Elantra Gt
Category: Service
Service Date: 11/07/2017
Service Type: Maintenance
Review Created: 11/09/2017 01:37 PM
Kerry S., Service Manager at Sunbury Motors Hyundai responded on 11/13/2017

Thank you for your service buisness, and the good service review.

Kerry Straub
Service Manager
Sunbury Motors Hyundai
570-286-7746
kerrystr@sunburymotors.com

John T. on 11/09/2017
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"They were behind schedule on servicing So why make an appointment?"
They were behind schedule on servicing Why make an appointment t?
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 11/06/2017
Service Type: Maintenance
Review Created: 11/09/2017 12:11 PM
Kerry S., Service Manager at Sunbury Motors Hyundai responded on 11/09/2017

Thank you for your recent visit. Sorry for the inconvience on the service scheduling. We look forward to taking care of your future service.

Kerry Straub
Service Manager
Sunbury Motors Hyundai
570-286-7746
kerrystr@sunburymotors.com

Verified Customer on 11/08/2017
Recommended badge inactive Recommended
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
"Untimely manner"
Far too long for repairs at body shop
Vehicle: 2014 Hyundai Tucson
Category: Service
Service Date: 11/03/2017
Service Type: Maintenance
Review Created: 11/08/2017 02:55 PM
Kerry S., Service Manager at Sunbury Motors Hyundai responded on 11/09/2017

I apologize for the delay in getting your repairs completed. I will look into what the issue was.

Kerry Straub
Service Manager
Sunbury Motors Hyundai
570-286-7746
kerrystr@sunburymotors.com

Bernard S. on 11/02/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"First state inspection for Hyundai Sonata"
Took my 2016 Hyundai Sonata in for state inspection (first visit since purchasing car in July) as a walk-in. Although there were a lot of customers already there when I arrived (shortly after 6:30 AM), they were able to work on the car quickly and had the inspection complete within an hour. I was treated professionally, and I appreciated the free car wash after the inspection. Will be returning for initial oil change in a few weeks.
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 10/28/2017
Service Type: Maintenance
Review Created: 11/02/2017 04:23 AM
Kerry S., Service Manager at Sunbury Motors Hyundai responded on 11/02/2017

Thank you for your service visit, and the 5- star review. Have a great weekend.

Kerry Straub
Service Manager
Sunbury Motors Hyundai
570-286-7746
kerrystr@sunburymotors.com

Denise S. on 11/01/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Convenient location"
Sunbury Motors is close to my home and service I received was excellent.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 10/06/2017
Service Type: Maintenance
Review Created: 11/01/2017 02:32 PM
Kerry S., Service Manager at Sunbury Motors Hyundai responded on 11/02/2017

Thank you for your service buisness, and the great review. Have a nice day.

Kerry Straub
Service Manager
Sunbury Motors Hyundai
570-286-7746
kerrystr@sunburymotors.com

Kathy M. on 10/31/2017
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"Service time frame not correct."
See previous comment with in depth detail
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 10/27/2017
Service Type: Maintenance
Review Created: 10/31/2017 05:33 PM
Kerry S., Service Manager at Sunbury Motors Hyundai responded on 11/01/2017

Thank you for your service visit. I apologize for the mileage issue.

Kerry Straub
Service Manager
Sunbury Motors Hyundai
570-286-7746
kerrystr@sunburymotors.com

Mary H. on 10/29/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
" Quick lane "
On time with appointments and welcomes you, as soon as you come through the door
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 10/24/2017
Service Type: Maintenance
Review Created: 10/29/2017 05:00 PM
Kerry S., Service Manager at Sunbury Motors Hyundai responded on 10/30/2017

Thank you for the great review. Enjoy your 2017 Santa Fe.

Kerry Straub
Service Manager
Sunbury Motors Hyundai
570-286-7746
kerrystr@sunburymotors.com

John K. on 10/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"x"
x
Vehicle: 2009 Hyundai Sonata
Category: Service
Service Date: 10/24/2017
Service Type: Maintenance
Review Created: 10/27/2017 11:28 AM
Kerry S., Service Manager at Sunbury Motors Hyundai responded on 10/30/2017

Thank you for your service buisness, and the great review. Have a nice day.

Kerry Straub
Service Manager
Sunbury Motors Hyundai
570-286-7746
kerrystr@sunburymotors.com

Susan D. on 10/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"service for my car..."
very friendly
Vehicle: 2012 Hyundai Tucson
Category: Service
Service Date: 10/20/2017
Service Type: Maintenance
Review Created: 10/25/2017 04:53 AM
Kerry S., Service Manager at Sunbury Motors Hyundai responded on 10/25/2017

Thank you for another great 5-star service review. Have a nice day.

Kerry Straub
Service Manager
Sunbury Motors Hyundai
570-286-7746
kerrystr@sunburymotors.com

Verified Customer on 10/19/2017
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"Taking care of my vehicle "
Good job
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 10/16/2017
Service Type: Maintenance
Review Created: 10/19/2017 10:44 AM
Kerry S., Service Manager at Sunbury Motors Hyundai responded on 10/20/2017

Thank you for your service buisness, and the service review.

Kerry Straub
Service Manager
Sunbury Motors Hyundai
570-286-7746
kerrystr@sunburymotors.com

Christy K. on 10/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
The service was fast and reasonably priced!
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 10/13/2017
Service Type: Maintenance
Review Created: 10/18/2017 06:03 PM
Kerry S., Service Manager at Sunbury Motors Hyundai responded on 10/19/2017

Thank you for your service buisness, and the great 5-star review. Have a nice day.

Kerry Straub
Service Manager
Sunbury Motors Hyundai
570-286-7746
kerrystr@sunburymotors.com

MARY BETH R. on 10/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Satisfied, again"
As usual, I was in and out with quality service performed on a timely basis.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 10/10/2017
Service Type: Repair
Review Created: 10/16/2017 11:01 AM
Kerry S., Service Manager at Sunbury Motors Hyundai responded on 10/16/2017

Thank you for another great 5-star review Mary Beth. Have a wonderful day.

Kerry Straub
Service Manager
Sunbury Motors Hyundai
570-286-7746
kerrystr@sunburymotors.com

Jon H. on 10/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"rEAL gOOD"
Real Good
Vehicle: 2015 Hyundai Sonata Hyb
Category: Service
Service Date: 10/10/2017
Service Type: Maintenance
Review Created: 10/16/2017 10:58 AM
Kerry S., Service Manager at Sunbury Motors Hyundai responded on 10/16/2017

Thank you for your service visit, and another great review.

Kerry Straub
Service Manager
Sunbury Motors Hyundai
570-286-7746
kerrystr@sunburymotors.com

Verified Customer on 10/16/2017
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"Servie"
The service is quick and easy place to get in and out of. I only receive a inspection and oil change, so that is the only comment I can give.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 10/09/2017
Service Type: Repair
Review Created: 10/16/2017 04:20 AM
Kerry S., Service Manager at Sunbury Motors Hyundai responded on 10/16/2017

Thank you for your service visit.I will contact you to discuss any concerns you may have.

Kerry Straub
Service Manager
Sunbury Motors Hyundai
570-286-7746
kerrystr@sunburymotors.com

Verified Customer on 10/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service, reasonable price"
Very accommodating to my schedule for service and a recall repair
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 10/06/2017
Service Type: Maintenance
Review Created: 10/13/2017 06:34 PM
Kerry S., Service Manager at Sunbury Motors Hyundai responded on 10/16/2017

Thank you for your service buisness, and the great 5-star rating of your experience. Have a nice day.

Kerry Straub
Service Manager
Sunbury Motors Hyundai
570-286-7746
kerrystr@sunburymotors.com

David R. on 10/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Did what they said they would do on time"
Good service
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 10/04/2017
Service Type: Maintenance
Review Created: 10/09/2017 06:24 PM
Kerry S., Service Manager at Sunbury Motors Hyundai responded on 10/10/2017

Thank you for your service buisness, and the great 5- star review. Have a nice day.

Kerry Straub
Service Manager
Sunbury Motors Hyundai
570-286-7746
kerrystr@sunburymotors.com

Terry F. on 09/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good friendly service."
Absolutely!
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 09/25/2017
Service Type: Maintenance
Review Created: 09/27/2017 05:34 PM
Kerry S., Service Manager at Sunbury Motors Hyundai responded on 09/28/2017

Thank you for your service visit , and the great service review. If ypu are in the area again , and in need of service we would be happy to help you.

Kerry Straub
Service Manager
Sunbury Motors Hyundai
570-286-7746
kerrystr@sunburymotors.com

Displaying Review 1 - 20 of 365 in total