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Jeff Wyler Hyundai of Fairfield

Average Score
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(3,250 Reviews)
80
Write a Review

Score Details

5 stars
73%
4 stars
14%
3 stars
5%
2 stars
3%
1 star
3%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
Original Review
Overall Rating 2.2/5Overall Rating 2.2/5Overall Rating 2.2/5Overall Rating 2.2/5Overall Rating 2.2/5
86
Total ReScores™
4.7
ReScore™ Average
80
Net Promoter Score ®

Business Details

About

Jeff Wyler Hyundai of Fairfield is located in Fairfield, OH. Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance. Jeff Wyler Hyundai of Fairfield is located in Fairfield, OH. Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(513) 354-3100
Closed
Business Hours

Business Hours

Mon
7:30 AM - 6:00 PM
Tue
7:30 AM - 6:00 PM
Wed
7:30 AM - 6:00 PM
Thu
7:30 AM - 6:00 PM
Fri
7:30 AM - 6:00 PM
Sat
8:00 AM - 5:00 PM
Sun
closed
* Eastern Time (US & Canada)
5665 Dixie Highway Fairfield, OH 45014
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1's Reviews
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(3,250 Reviews)
Write a Review
Recent Reviews
TA
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Terry A.
Mason, OH
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
07/23/2023
1
Category: Service
Lacking accountability and consideration for customer
We needed a TPMS sensor repaired as well as a number of recalls as well. So, okay it takes 2 months to get the car in - not an emergency. My wife takes the car in and they don't have the TPMS for that year. Instead of "I'm sorry", it's excuses - that was an early Genesis and that's why we don't have it. What exactly is the point of filling out the repair request if no one will take 15 seconds to see if they will have the part to do the repair? Are we supposed to call ahead to see if they have the right parts? So now its 2 trips a week apart that have to be made and additional labor charges for the TPMS because now instead doing it in concert with the alignment in the first appointment, a separate appointment is needed for the TPMS ($200). If you are going to constantly brag about how you are the best hyundai service group in the area, walk the talk - don't treat customer's time like it has no value and when you make a mistake, own it.
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