100% Would Recommend
Latest Review 6 days ago
Wally V. on 10/13/2017
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Wally said the staff always provide good service. The quality of work is good.
Vehicle: Chevrolet Malibu
Category: Service
Service Date: 09/29/2017
Review Created: 10/13/2017
This review was collected via phone interview by Customer Research Inc.
KIM N. on 10/02/2017
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"I love my car shop!"
Everyone treats me well. Matt is realistic with my about everything from what is urgent to how much it will cost. It is a great place.
Vehicle: Chrysler Voyager
Service Date: 09/29/2017
Review Created: 10/02/2017 06:08 PM
Bonnie M. on 09/22/2017
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Bonnie said she has been using this business for a while and the last 2 times they have failed to mention issues that could have been fixed.
Vehicle: BMW X3
Category: Service
Service Date: 09/07/2017
Review Created: 09/22/2017
This review was collected via phone interview by Customer Research Inc.
Tracy R. on 09/11/2017
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Tracy said the business was really friendly and informative. They were cost effective and they were very fast.
Vehicle: MINI Cooper Coupe
Category: Service
Service Date: 08/25/2017
Review Created: 09/11/2017
This review was collected via phone interview by Customer Research Inc.
Bethany W. on 09/06/2017
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Bethany said this business explained everything very well.
Vehicle: Buick LaCrosse
Category: Service
Service Date: 08/29/2017
Review Created: 09/06/2017
This review was collected via phone interview by Customer Research Inc.
Mary L. on 08/23/2017
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Mary said she trusts them and she likes the people at the desk.
Vehicle: Saab 9-5
Category: Service
Service Date: 08/17/2017
Review Created: 08/23/2017
This review was collected via phone interview by Customer Research Inc.
Robert R. on 08/23/2017
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Robert said the staff was accommodating, quick, and competitive in cost. They were excellent to work with and they communicated well.
Vehicle: Kia Sorento
Category: Service
Service Date: 08/22/2017
Review Created: 08/23/2017
This review was collected via phone interview by Customer Research Inc.
Brad Z. on 08/23/2017
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Spoke with Amy. She said the service was wonderful. The employees were helpful. They called her with updates on her vehicle.
Vehicle: Volkswagen Passat Sedan
Category: Service
Service Date: 08/21/2017
Review Created: 08/23/2017
This review was collected via phone interview by Customer Research Inc.
David I. on 08/21/2017
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David said his experience with this business was very good. The service they provided was both fast and efficient. He made note that the employee he met with that took down his information initially was very good. They took his vehicle immediately and took it in for service.
Vehicle: Mercury Grand Marquis
Category: Service
Service Date: 08/18/2017
Review Created: 08/21/2017
This review was collected via phone interview by Customer Research Inc.
Cindy A. on 08/18/2017
Recommended badge inactive Recommended
Overall Rating 1/5rating 1rating 1rating 1rating 1
Spoke with Teresa. She said the vehicle was in for an inspection. They communicated everything would be done, but it was not. She was not given a sticker.
Vehicle: Ford Fusion
Category: Service
Service Date: 08/15/2017
Review Created: 08/18/2017
This review was collected via phone interview by Customer Research Inc.
Tom F. at Susquehanna Auto responded on 09/08/2017

Spoke with Cindy and apologized for forgetting to finish the inspection on the vehicle after repairs were done. Told her we would be happy correct the situtation to her satisfaction.

Misty C. on 08/04/2017
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Misty said the person at the front desk was very polite, talkative and quick. She was very impressed with the service and will be visiting them again.
Vehicle: Honda Odyssey
Category: Service
Service Date: 08/01/2017
Review Created: 08/04/2017
This review was collected via phone interview by Customer Research Inc.
Tyler T. on 08/04/2017
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Tyler said the staff is good at doing their work. They keep things clean and they are quick.
Vehicle: Mitsubishi Galant
Category: Service
Service Date: 08/02/2017
Review Created: 08/04/2017
This review was collected via phone interview by Customer Research Inc.
Scott G. on 07/31/2017
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Scott said the problem was resolved and it went above his expectations.
Vehicle: Scion xB
Category: Service
Service Date: 07/27/2017
Review Created: 07/31/2017
This review was collected via phone interview by Customer Research Inc.
JIM E. on 07/27/2017
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"friendly employees"
Clean facilities, great customer service
Vehicle: Volvo S80
Service Date: 07/26/2017
Review Created: 07/27/2017 04:12 AM
CLIFF C. on 07/21/2017
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"Service"
Great service. Got me in Day after I called. Very friendly. Did not do unnecessary work.
Vehicle: Honda Insight
Service Date: 07/20/2017
Review Created: 07/21/2017 02:36 AM
Bonnie M. on 07/19/2017
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Bonnie said this business made sure the work on her vehicle was correct, and they made an effort to find a part for her older vehicle.
Vehicle: BMW X3
Category: Service
Service Date: 07/17/2017
Review Created: 07/19/2017
This review was collected via phone interview by Customer Research Inc.
Ana Lucy S. on 07/12/2017
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Anna said they were quick and friendly.
Vehicle: Toyota Corolla
Category: Service
Service Date: 06/23/2017
Review Created: 07/12/2017
This review was collected via phone interview by Customer Research Inc.
Ian L. on 07/11/2017
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Ian said they were pretty good. He has only used them once.
Vehicle: Acura RSX
Category: Service
Service Date: 07/10/2017
Review Created: 07/11/2017
This review was collected via phone interview by Customer Research Inc.
Tracy R. on 06/23/2017
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Tracy said this business is very friendly, they have good prices and they do quality work.
Vehicle: MINI Cooper
Category: Service
Service Date: 06/14/2017
Review Created: 06/23/2017
This review was collected via phone interview by Customer Research Inc.
Mike H. on 06/19/2017
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Mike said they got him in quickly and the had the service done within 30 minutes.
Vehicle: Nissan Altima
Category: Service
Service Date: 06/16/2017
Review Created: 06/19/2017
This review was collected via phone interview by Customer Research Inc.
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