Overview

Overall Rating 4.71/5Overall Rating 4.71/5Overall Rating 4.71/5Overall Rating 4.71/5rating 4.71

1481 Reviews

ReScore Reviews™ (11)

ReScore
Overall Rating 3.1818182/5Overall Rating 3.1818182/5Overall Rating 3.1818182/5rating 3.1818182rating 3.1818182
Original
Overall Rating 2.18182/5Overall Rating 2.18182/5rating 2.18182rating 2.18182rating 2.18182
94% Would Recommend
100% Business Response
Latest Review 1 day ago

Reviews


CK
Charles K.
Horsham, PA
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2019 Category: Service
great service staff,
Great service staff,
STEVE K. from Sussman Hyundai responded on 05/22/2019

thanks 


Verified Customer
Hatboro, PA
2011 Hyundai Sonata Hyb
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2019 Category: Service
Fast Friendly Service
Always Fast Friendly service done right!
STEVE K. from Sussman Hyundai responded on 05/21/2019

thanks so much


NG
Neil G.
Melrose Park, PA
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2019 Category: Service
Everything was perfect
Steve Karshnick is a great guy to have on your team, and all the people under him are polite, helpful and professional. Servicing gets done even sooner than anticipated, and prices for most things -- other than tires -- are very fair.
STEVE K. from Sussman Hyundai responded on 05/21/2019

thanks so much


Verified Customer
Philadelphia, PA
2016 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2019 Category: Service
QUALITY CARE TO CUSTOMER'S CONCERN
QUALITY CARE TO CUSTOMER'S CONCERN
STEVE K. from Sussman Hyundai responded on 05/20/2019

THANK YOU


AB
Azalee B.
Philadelphia, PA
2019 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2019 Category: Service
Everyone is so helpful and kind treat you like family
Clean and comfortable and the best workers
STEVE K. from Sussman Hyundai responded on 05/20/2019

THANKS 


MS
Mohammed S.
Elkins Park, PA
2015 Hyundai Tucson
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
05/17/2019 Category: Service
Poor
Make it affordable
STEVE K. from Sussman Hyundai responded on 05/17/2019

thanks for the feedback will take it to our owner (your concern with the price)


WM
William M.
Maple Glen, PA
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2019 Category: Service
Class A service
Staff and technicians are professional and courteous!
STEVE K. from Sussman Hyundai responded on 05/17/2019

THANKS


MH
Mark H.
Glenside, PA
2014 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2019 Category: Service
Employees
The people are so helpful and friendly. Great place!!!
STEVE K. from Sussman Hyundai responded on 05/17/2019

THANKS!!


AM
Aytan M.
Newtown, PA
2016 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2019 Category: Service
In and out
Engine oil change was quick and as expected. Thank you.
STEVE K. from Sussman Hyundai responded on 05/16/2019

thanks


Verified Customer
Huntingdon Valley, PA
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2019 Category: Service
Five Star Service
Courteous and friendly staff.
STEVE K. from Sussman Hyundai responded on 05/15/2019

THANKS SO MUCH


Verified Customer
Philadelphia, PA
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2019 Category: Service
Fast service
Fast service
STEVE K. from Sussman Hyundai responded on 05/15/2019

THANKS SO MUCH


SB
Susie B.
Ogontz Campus, PA
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2019 Category: Service
Honesty
No hassle Gives me info then allow me to decide
STEVE K. from Sussman Hyundai responded on 05/14/2019

THANKS SO MUCH


JF
John F.
Southampton, PA
2016 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2019 Category: Service
z
z
STEVE K. from Sussman Hyundai responded on 05/13/2019

THANKS


LC
Lesa C.
Cheltenham, PA
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2019 Category: Service
Service checkup
Fast and effective customer service.
STEVE K. from Sussman Hyundai responded on 05/09/2019

thank you


MM
Maryanne M.
Philadelphia, PA
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/07/2019 Category: Service
Happy with Sussman
Excellent service
STEVE K. from Sussman Hyundai responded on 05/08/2019

thanks so much


CS
Constance S.
Philadelphia, PA
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/05/2019 Category: Service
Synata
It was very pleasant, friendly and attentive.
STEVE K. from Sussman Hyundai responded on 05/05/2019

THANKS


DB
David B.
City Inclusive, PA
2019 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2019 Category: Service
Great quick and complete service, very professional and courteous employees.
See above.
STEVE K. from Sussman Hyundai responded on 05/05/2019

THANKD SO MUCH


TM
Tae M.
Ambler, PA
2013 Hyundai Sonata
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
05/03/2019 Category: Service
Bad comunications
I wanted to communicate with them during the service because of other problems besides the recall. But they contacted me after the service was over. Even the ones that said they were okay had serious problems. Anyone who knows a little bit of knowledge, not an expert ... Anyway, they are kinder than before, but still unkind and unpleasant.

Verified Customer
Huntingdon Valley, PA
2017 Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/03/2019 Category: Service
Excellent service
Excellent service dept but waiting area not attended to as per usual
STEVE K. from Sussman Hyundai responded on 05/03/2019

thanks for the feedback


AM
Alan M.
Ambler, PA
2012 Hyundai Elantra To
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/03/2019 Category: Service
great overall experience
I appreciate the care given to me during the several service experiences I have had with sussman hyundai.
STEVE K. from Sussman Hyundai responded on 05/03/2019

THANKS SO MUCH