ReScore Reviews™ (7)

ReScore
Overall Rating 3.7142857/5Overall Rating 3.7142857/5Overall Rating 3.7142857/5rating 3.7142857rating 3.7142857
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
93% Would Recommend
100% Business Response
Latest Review about 19 hours ago
John T. on 01/20/2018
Recommended badge inactive Recommended
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"it is the best"
it is the best
Vehicle: 2014 Hyundai Elantra
Category: Service
Service Date: 01/12/2018
Service Type: Repair
Review Created: 01/20/2018 05:42 AM
Verified Customer on 01/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Inspection plus "
This service was excellent for several reasons - an insurance card issue was quickly resolved ; they completed the inspection earlier than the time promised; and 2 small interior problems I asked them to look at the tech corrected for no charge. Great service! From beginning to end. Waiting room is comfortable.
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 01/10/2018
Service Type: Maintenance
Review Created: 01/16/2018 03:49 PM
Steve K. at Sussman Hyundai responded on 01/17/2018

THANKS SO MUCH

Chakeya G. on 01/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always Superb!!!"
The entire Sussman Hyundai team is phenomenal, hands down.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 01/11/2018
Service Type: Repair
Review Created: 01/15/2018 04:10 PM
Steve K. at Sussman Hyundai responded on 01/16/2018

THANK YOU!

Deborah C. on 01/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service. "
Each time I visit Sussman, I find the quality of service to be outstanding, and the staff very professional.
Vehicle: 2009 Hyundai Sonata
Category: Service
Service Date: 01/11/2018
Service Type: Maintenance
Review Created: 01/15/2018 01:08 PM
Steve K. at Sussman Hyundai responded on 01/16/2018

THANKS SO MUCH

Joseph Z. on 01/12/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent Service."
Excellent service as always. Timely, courteous, dependable service. From Sal and Steve the service advisers to the techs, an excellent team.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 01/06/2018
Service Type: Repair
Review Created: 01/12/2018 02:18 PM
Steve K. at Sussman Hyundai responded on 01/13/2018

THANKS 

Denise L. on 01/12/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Staff "
Outstanding
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 01/09/2018
Service Type: Repair
Review Created: 01/12/2018 03:56 AM
Steve K. at Sussman Hyundai responded on 01/12/2018

THANKS

J M. on 01/11/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always great service"
Always great service and car when promised
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 01/03/2018
Service Type: Maintenance
Review Created: 01/11/2018 08:18 PM
Steve K. at Sussman Hyundai responded on 01/12/2018

THANK YOU

John C. on 01/10/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
The PEOPLE
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 01/08/2018
Service Type: Maintenance
Review Created: 01/10/2018 10:40 AM
Steve K. at Sussman Hyundai responded on 01/11/2018

THANKS ALOT

Patricia A. on 01/10/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service is always great"
I’ve owned my vehicle for a little over 5 yrs. and have always received great service from the Hyundai team at Sussman. They provide a thorough explanation of your car’s condition, pricing for services and recommendations as needed.
Vehicle: 2012 Hyundai Santa Fe
Category: Service
Service Date: 01/03/2018
Service Type: Repair
Review Created: 01/10/2018 08:05 AM
Steve K. at Sussman Hyundai responded on 01/11/2018

THANKS

Robert H. on 01/07/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Great
Vehicle: 2009 Hyundai Genesis
Category: Service
Service Date: 12/29/2017
Service Type: Repair
Review Created: 01/07/2018 07:52 AM
Steve K. at Sussman Hyundai responded on 01/11/2018

THANKS

Verified Customer on 01/06/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Service "
Service was good
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 01/03/2018
Service Type: Repair
Review Created: 01/06/2018 08:12 AM
Steve K. at Sussman Hyundai responded on 01/11/2018

THANK YOU

David B. on 01/06/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Tire replacement."
Tire replaced, two days sooner than promised. Timing could not have been better, as it snowed the following day. I have been taking my Hyundai cars to Sussman's for quite a few years. In all that time, I have never been disappointed in their Service Department's work or stated completion dates,
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 01/03/2018
Service Type: Maintenance
Review Created: 01/06/2018 07:53 AM
Steve K. at Sussman Hyundai responded on 01/11/2018

THANKS ALOT

Stuart T. on 01/05/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"excellent"
People are good for their word. When that become untrue, time to find another dealer. Meanwhile, the service is great. When I have an appointment, im not forced to wait around to get my car job completed. They get me in and out, and back on the road.
Vehicle: 2016 Hyundai Santa Fe
Category: Service
Service Date: 01/02/2018
Service Type: Maintenance
Review Created: 01/05/2018 08:19 AM
Steve K. at Sussman Hyundai responded on 01/05/2018

THANKS

Kathleen K. on 01/02/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service is consistently timely and consistently reliable. Service staff are always friendly and respectful."
Service is consistently timely and consistently reliable. Service staff are always friendly and respectful.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 12/28/2017
Service Type: Repair
Review Created: 01/02/2018 07:10 PM
Steve K. at Sussman Hyundai responded on 01/03/2018

THANKS SO MUCH

Verified Customer on 01/02/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"convenience and staff."
location is convenient and the people there are very nice and helpful.
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 12/29/2017
Service Type: Maintenance
Review Created: 01/02/2018 05:18 PM
Steve K. at Sussman Hyundai responded on 01/03/2018

THANK YOU

Charles K. on 01/02/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Chuck"
great friendly staff in the service center,
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 12/29/2017
Service Type: Maintenance
Review Created: 01/02/2018 02:11 PM
Steve K. at Sussman Hyundai responded on 01/03/2018

THANKS SO MUCH

Jo M. on 01/02/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"good relationship"
none
Vehicle: 2014 Hyundai Elantra Gt
Category: Service
Service Date: 12/28/2017
Service Type: Maintenance
Review Created: 01/02/2018 01:42 PM
Steve K. at Sussman Hyundai responded on 01/03/2018

THANK YOU

Patricia C. on 12/30/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service going beyond what is expected."
Quick service, taking care of a recall, attention to the customer.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 12/22/2017
Service Type: Repair
Review Created: 12/30/2017 05:15 AM
Steve K. at Sussman Hyundai responded on 12/30/2017

THANKS SO MUCH

Verified Customer on 12/29/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great staff"
Friendly service and always keep u up to date on progress of vehicle
Vehicle: 2013 Hyundai Sonata Hyb
Category: Service
Service Date: 12/21/2017
Service Type: Repair
Review Created: 12/29/2017 09:09 AM
Steve K. at Sussman Hyundai responded on 12/30/2017

THANKS ALOT

Chris S. on 12/28/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service"
Service team always does a great job. Never have issues. Thanks Sussman.
Vehicle: 2018 Hyundai Santa Fe S
Category: Service
Service Date: 12/26/2017
Service Type: Maintenance
Review Created: 12/28/2017 02:54 PM
Steve K. at Sussman Hyundai responded on 12/30/2017

THANKS SO MUCH

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