Overview

Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5rating 4.7

1366 Reviews

ReScore Reviews™ (11)

ReScore
Overall Rating 3.1818182/5Overall Rating 3.1818182/5Overall Rating 3.1818182/5rating 3.1818182rating 3.1818182
Original
Overall Rating 2.18182/5Overall Rating 2.18182/5rating 2.18182rating 2.18182rating 2.18182
94% Would Recommend
100% Business Response
Latest Review about 17 hours ago

Reviews


JA
Jack A.
Elkins Park, PA
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/18/2019 Category: Service
easily accessible
My problem with my tire ,that had a nail in it, was taken care of to my satisfaction.
STEVE K. from Sussman Hyundai responded on 02/18/2019

THANKS


Verified Customer
Hatboro, PA
2018 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/18/2019 Category: Service
Excellent Service
Great Custom Service, Easy to set up appointment, helpful associates.
STEVE K. from Sussman Hyundai responded on 02/18/2019

THANK YOU


MK
Marie K.
Oreland, PA
2015 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2019 Category: Service
Oil change
In and out quickly including tire rotation.
STEVE K. from Sussman Hyundai responded on 02/15/2019

THANKS SO MUCH


Verified Customer
Lansdale, PA
2015 Hyundai Sonata
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
02/12/2019 Category: Service
A
G
STEVE K. from Sussman Hyundai responded on 02/13/2019

THANKS FOR THE FEEDBACK
PLEASE LET US KNOW WHAT WE COULD DO DO ATTAIN A 5 SCORE 


JN
John N.
Easton, PA
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2019 Category: Service
Quick and amazing service
Greg did a great job providing the best service possible for my car
STEVE K. from Sussman Hyundai responded on 02/12/2019

thanks so much


MH
Margaret H.
Dresher, PA
2006 Hyundai Azera
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2019 Category: Service
Hyundai , my service dealer!! Great job
Always have and always will be serviced by Hyundai.
STEVE K. from Sussman Hyundai responded on 02/12/2019

THANKS ALOT


NG
Neil G.
Melrose Park, PA
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2019 Category: Service
Responsive, communicative, great service, concern for my situation -- just about everything.
I have been dealing with Steve Karschnik and his staff for a couple of decades. They have always been responsive, polite, helpful, timely and in every other way have helped me maintain my cars very well.
STEVE K. from Sussman Hyundai responded on 02/12/2019

THANKS SO MUCH!!!


Verified Customer
Philadelphia, PA
2010 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/09/2019 Category: Service
Trustworthy Service
Pleasant surroundings and comfortable waiting room with service to depend on.
STEVE K. from Sussman Hyundai responded on 02/11/2019

THANKS


PW
Phyllis W.
Philadelphia, PA
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/08/2019 Category: Service
Personnel ..timeliness of being waited on and work being done ..and convenience /.close to home
Lease is up in May / June ..not sure if I’ll get another Hyundai want to get best bang for the buck..need another leased vehicle . I only hope staff will be as professional and nice if I end up with another car..will look at Hyundai first when lease up
STEVE K. from Sussman Hyundai responded on 02/09/2019

thanks so much


MK
Marek K.
Philadelphia, PA
2018 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/07/2019 Category: Service
Great
Great
STEVE K. from Sussman Hyundai responded on 02/07/2019

THANKS SO MUCH


DL
Doreen L.
Philadelphia, PA
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/07/2019 Category: Service
Tire visit
Service guys truly look out for you
STEVE K. from Sussman Hyundai responded on 02/07/2019

THANKS SO MUCH!


SJ
Sandra J.
Philadelphia, PA
2017 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/06/2019 Category: Service
Great service reps and technicians
Good dealership
STEVE K. from Sussman Hyundai responded on 02/06/2019

thanks 


DH
David H.
Philadelphia, PA
2018 Hyundai Santa Fe S
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/05/2019 Category: Service
Customer Service
The Customer Service was and is outstanding- I came in for a quick oil change and service light on, you squeezed me in and performed an additional service check on my rear drivers side tire, the only thing missing is my reset on oil change change notification, it didn't get reset after the oil service .......Thanks again
STEVE K. from Sussman Hyundai responded on 02/05/2019

THANKS FOR THE FEEDBACK


MW
Maurice W.
Philadelphia, PA
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/04/2019 Category: Service
Great Quick Service
Went in for an recall issue the problem was addressed quickly. Great fast service.
STEVE K. from Sussman Hyundai responded on 02/04/2019

thanks


JT
John T.
Horsham, PA
2009 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/04/2019 Category: Service
Service
It is always great
STEVE K. from Sussman Hyundai responded on 02/04/2019

thanks 


RP
Robin P.
Willow Grove, PA
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/02/2019 Category: Service
Recall
Recalls where performed
STEVE K. from Sussman Hyundai responded on 02/04/2019

thanks


Verified Customer
Oreland, PA
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/27/2019 Category: Service
Service
They listen to you and try to get your car back to you in a reasonable amount of time.
STEVE K. from Sussman Hyundai responded on 01/28/2019

THANKS ALOT


LS
Linda S.
Ogontz Campus, PA
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/27/2019 Category: Service
Excellent customer service
They treat customers with respect. They explain what needs to be done. They provide snacks.
STEVE K. from Sussman Hyundai responded on 01/28/2019

THANK YOU


LG
Lorenzo G.
Philadelphia, PA
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/25/2019 Category: Service
Great service
The SERVICE was great fast quick and easy.
STEVE K. from Sussman Hyundai responded on 01/26/2019

THANK YOU


RF
Robert F.
Fort Washington, PA
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/25/2019 Category: Service
Great Service
Finished when promised!
STEVE K. from Sussman Hyundai responded on 01/26/2019

THANKS ALOT