ReScore Reviews™ (7)

ReScore
Overall Rating 3.7142857/5Overall Rating 3.7142857/5Overall Rating 3.7142857/5rating 3.7142857rating 3.7142857
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
93% Would Recommend
100% Business Response
Latest Review 4 days ago
Tafari B. on 10/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"They're so professional and quick "
I would definitely recommend
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 10/17/2017
Service Type: Maintenance
Review Created: 10/19/2017 10:43 AM
Steve K. at Sussman Hyundai responded on 10/19/2017

THANKS SO MUCH

Denise L. on 10/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service Manager Steve and Jay the tech"
Great place
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 10/12/2017
Service Type: Repair
Review Created: 10/18/2017 03:58 AM
Steve K. at Sussman Hyundai responded on 10/18/2017

THANKS 

William D. on 10/17/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Good Service"
Good service, but loaner vehicles need to be made more accessible
Vehicle: 2016 Hyundai Equus
Category: Service
Service Date: 10/14/2017
Service Type: Maintenance
Review Created: 10/17/2017 12:07 PM
Steve K. at Sussman Hyundai responded on 10/17/2017

THANKS 

MARION M. on 10/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good service "
Good reliable servive
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 10/12/2017
Service Type: Maintenance
Review Created: 10/16/2017 03:20 PM
Steve K. at Sussman Hyundai responded on 10/17/2017

THANKS AS ALWAYS 

Mary M. on 10/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Hyundai service department"
Timely service. Courteous and respectful employees
Vehicle: 2011 Hyundai Santa Fe
Category: Service
Service Date: 10/11/2017
Service Type: Repair
Review Created: 10/15/2017 07:31 AM
Steve K. at Sussman Hyundai responded on 10/16/2017

THANKS SO MUCH

Verified Customer on 10/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Helpful customer service reps"
We have had 5 Hyundais and have been pleased with all of them.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 10/10/2017
Service Type: Repair
Review Created: 10/14/2017 07:20 AM
Steve K. at Sussman Hyundai responded on 10/14/2017

THANKS SO MUCH

Alayna V. on 10/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service completed in a timely manner"
Excellent service
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 10/05/2017
Service Type: Maintenance
Review Created: 10/13/2017 12:14 PM
Steve K. at Sussman Hyundai responded on 10/13/2017

THANKS SO MUCH

Verified Customer on 10/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service at Dealership"
Excellent everyone was helpful, friendly, pleasant. The repairs were done in a timely manner. I had to wait for a part to come in and I was offered a rental for the wait.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 10/10/2017
Service Type: Repair
Review Created: 10/12/2017 12:46 PM
Steve K. at Sussman Hyundai responded on 10/12/2017

THANKS ALOT

James M. on 10/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Hyundai service dept."
Sal, Pat , and the rest of the team do an outstanding job.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 10/10/2017
Service Type: Maintenance
Review Created: 10/12/2017 11:19 AM
Steve K. at Sussman Hyundai responded on 10/12/2017

THANKS

Ciro S. on 10/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"they did a good job"
they do great work
Vehicle: 2010 Hyundai Elantra
Category: Service
Service Date: 10/09/2017
Service Type: Maintenance
Review Created: 10/11/2017 01:15 PM
Steve K. at Sussman Hyundai responded on 10/11/2017

thanks so much

Danny D. on 10/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Professionalism"
Sal is the best. Always lets me know what he did to the car and what will be needed in the near future.. Always looking out for me.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 10/09/2017
Service Type: Repair
Review Created: 10/11/2017 11:44 AM
Steve K. at Sussman Hyundai responded on 10/11/2017

thanks so much

Verified Customer on 10/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly personnel, nice waiting area, work done promptly."
My 2015 Sonata was running fine when I brought it in. When I left it was running like new. I didn't have any major work done. Can't explain, but I like it.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 10/04/2017
Service Type: Repair
Review Created: 10/10/2017 10:44 AM
Steve K. at Sussman Hyundai responded on 10/10/2017

THANKS 

John T. on 10/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"It is great"
It is great
Vehicle: 2014 Hyundai Elantra
Category: Service
Service Date: 10/05/2017
Service Type: Maintenance
Review Created: 10/09/2017 07:25 PM
Steve K. at Sussman Hyundai responded on 10/10/2017

thanks

Linda O. on 10/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service "
Attention to detail with a focus on making sure the issue is resolved the first time!
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 09/28/2017
Service Type: Repair
Review Created: 10/09/2017 08:40 AM
Steve K. at Sussman Hyundai responded on 10/09/2017

thanks so much

Margaret H. on 10/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Because its Susan Hyundai and always satisfied."
The best in serving my car.
Vehicle: 2006 Hyundai Azera
Category: Service
Service Date: 10/02/2017
Service Type: Maintenance
Review Created: 10/07/2017 02:02 PM
Steve K. at Sussman Hyundai responded on 10/09/2017

THANKS ALOT

Verified Customer on 10/06/2017
Recommended badge inactive Recommended
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
" Needs better service area "
Actual servicing of car was good. Sometimes no one answers the phone at dealership. Parking area terrible. Service counter smaller than a bread box.
I would not buy a high-end car like Genesis from a Place where you buy economy type car dealership
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 10/04/2017
Service Type: Maintenance
Review Created: 10/06/2017 01:17 PM
Steve K. at Sussman Hyundai responded on 10/06/2017

thanks for the feedback

Walter V. on 10/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Usual great service"
As usual, quick, fair priced, excellent service - An excellent dealership for purchase and for Hyundai service... I'll be back
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 10/03/2017
Service Type: Repair
Review Created: 10/06/2017 12:52 PM
Steve K. at Sussman Hyundai responded on 10/06/2017

thanks so much

Aliya S. on 10/04/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always good service"
Although the dealership is quite a distance from my home, its never a stressful event when having to travel for routine maintenance. Steve Karschnick especially, has been someone I know to always count on for questions or concerns for the last 3 years. He is always helpful and kind, no matter how much of a pain I think I am. I am happy I chose to get my car from Sussman Hyundai :)
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 09/28/2017
Service Type: Maintenance
Review Created: 10/04/2017 05:18 AM
Steve K. at Sussman Hyundai responded on 10/04/2017

THANKS SO MUCH FOR EVEYTHING

Margaret S. on 10/03/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The service is always great"
Service is great. Purchased my '17 Santa Fe at Faulkner for 2, 000 less.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 09/27/2017
Service Type: Repair
Review Created: 10/03/2017 01:48 PM
Sondra H. on 10/03/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"I have been using Sussman for years. This is my third Hyndai; and, they are great! Personnel!! Extremely helpful and "nice"."
Encellent.....as above!
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 09/27/2017
Service Type: Maintenance
Review Created: 10/03/2017 06:16 AM
Steve K. at Sussman Hyundai responded on 10/03/2017

THANKS !!

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