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SureCritic / Sutherlin Hyundai Athens
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Sutherlin Hyundai Athens

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(42 Reviews)
87
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Score Details

5 stars
85%
4 stars
9%
3 stars
<1%
2 stars
<1%
1 star
2%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
Original Review
Overall Rating 3.2/5Overall Rating 3.2/5Overall Rating 3.2/5Overall Rating 3.2/5Overall Rating 3.2/5
13
Total ReScores™
4.8
ReScore™ Average
87
Net Promoter Score ®

Business Details

Categories
Contact
(706) 612-9500
No Business Hours Provided

Business Hours

* No Time Zone provided
4160 Atlanta Highway Athens, GA 30606
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Sales Department 's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(42 Reviews)
Write a Review
Recent Reviews
NW
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Nichole W.
Douglasville, GA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
04/04/2022
0
Category: Sales
Not a great dealership to Patronize
***DO NOT PATRONIZE*** - We purchased a used vehicle from this dealership on March 8, 2022. We have already put close to $5,000 into this vehicle since we've purchased it. The dealership cleared the diagnostic codes to where they could not be seen nor detected. Almost 30 days later, there are diagnostic codes that continue to pop up that are major, deeming the vehicle unsafe to drive unless the issues are fixed. The Salesman, Finance, Service people have NOT been helpful whatsoever. While you're in the dealership, prior to signature, they are all onboard and ready to assist and help as best they can. As soon as you sign your name, they are then paid by the finance company and the dealership considers your account closed with them and no longer have or want the communication with you! Their attitudes totally change. They do not return phone calls although they tell you they will! They do not send you information although they tell you they will! They will not mail you the final paperwork of everything you signed although they tell you they will!

I have taken accountability because I did go against my BETTER judgement and with ALL of the foreseen concerns, I purchased the vehicle anyway! Totally my bad! I just warn you to please ask as many questions (which I did but was lied to) as you can and if you are not comfortable DO NOT SIGN at this dealership because they WILL NOT make it right!
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