Overview

Overall Rating 4.67/5Overall Rating 4.67/5Overall Rating 4.67/5Overall Rating 4.67/5rating 4.67

691 Reviews

96% Would Recommend
Latest Review about 10 hours ago

Reviews


TP
TRACEY P.
Suwanee, GA
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2018
Great service
Needed oil change and tire rotation. Very professional and great price. They always are able to work with my schedule and do my services

BQ
Brian Q.
Buford, GA
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2018 Category: Service
Brian said everything went really good at this business.
This review was collected via phone interview by Customer Research Inc.

ES
Eric S.
Georgia
Honda Civic Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2018 Category: Service
Eric said the staff at the business were detailed and patient.
This review was collected via phone interview by Customer Research Inc.

MR
Mey R.
Georgia
Volkswagen Jetta Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2018 Category: Service
Mey said the staff at the business were friendly and the service was quick.
This review was collected via phone interview by Customer Research Inc.

NV
Natasha V.
Georgia
Buick Encore
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/01/2018 Category: Service
Natasha said the business provided good customer service.
This review was collected via phone interview by Customer Research Inc.

DK
Darian K.
Atlanta, GA
Ford Mustang
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2018 Category: Service
Darian said the staff were very fast and friendly.
This review was collected via phone interview by Customer Research Inc.

JM
Jimmy M.
Oakwood, GA
Ford Police Interceptor
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2018 Category: Service
Jimmy said, the work was quick, simple and good.
This review was collected via phone interview by Customer Research Inc.

RC
Robert C.
Prospect Heights, IL
Audi A6
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2018 Category: Service
Robert said he received good service.
This review was collected via phone interview by Customer Research Inc.

AL
Antje L.
Suwanee, GA
Ford Contour
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2018 Category: Service
Antje said she has used the business for many years, they provided first class service, they picked her up, they were nice, friendly and also very informative.
This review was collected via phone interview by Customer Research Inc.

CJ
Craig J.
Duluth, GA
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2018 Category: Service
Craig said the staff were nice and efficient at the service they provided. They knew what they were talking about.
This review was collected via phone interview by Customer Research Inc.

SC
Steven C.
Suwanee, GA
Ford Fusion
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
07/18/2018 Category: Service
Steven said he had to wait a long time for service.
This review was collected via phone interview by Customer Research Inc.

PS
Pedro S.
Suwanee, GA
Cadillac Escalade
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018 Category: Service
Pedro said the staff was really good and they did a good job.
This review was collected via phone interview by Customer Research Inc.

MA
Martha A.
Norcross, GA
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2018
Excellent customer service
Good customer service each time I visit and clean, the guys are very knowledgeable about your vehicle and always setting down with you going over your information with you, just good old customer service.

JT
James T.
Suwanee, GA
Dodge Durango
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018 Category: Service
James said the employees did everything they needed to.
This review was collected via phone interview by Customer Research Inc.

DH
Danny H.
Lawrenceville, GA
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018 Category: Service
Danny said Tim and Sean are good and he has been going to the business for a long time.
This review was collected via phone interview by Customer Research Inc.

TE
Tina E.
Auburn, GA
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2018 Category: Service
Tina said the staff did her a favor. They were nice and helpful enough to check out her vehicle without charging her anything, when they didn't have to. They saw that her windshield wasn't installed correctly, and they gave her something in writing to take back to get it fixed.
This review was collected via phone interview by Customer Research Inc.

NH
Nick H.
Suwanee, GA
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2018 Category: Service
Nick said he was very happy with this business. It was very quick. He came in near closing time. They still took the vehicle in and did everything he needed. They found some other things that would need attention in the future. It was a good visit, and he really appreciated it.
This review was collected via phone interview by Customer Research Inc.

CC
Casey C.
Greenville, GA
Overall Rating 1/5rating 1rating 1rating 1rating 1
06/05/2018
Horribe Place
These guys are HORRIBLE. I took my truck in there for a simple oil change and fuel filter change (F-250). It was supposed to take 2 hrs. 6 hrs later the truck wasn't finished. Then on the way to pick my son up, the truck loses power on the fuel filter. Take it back to them immediately, they say they fixed it this time. make it 20 mins down the road and it does it again. I limp all the way home and then back the next morning. They proceed to tell me the fuel filter was so clogged that the fuel pump went down and needed replacing. I called the ford dealership's mechanics as well as my company's and they said no way. I told them no but they could have 1 more chance to look at it and I would have to have it towed to get it fixed. They kept it over night and when I called the next day, the mechanic said it still is doing it but there is junk in the fuel tank and needed to take the tank off to verify at MY COST. I said absolutely not. I called and had the truck towed to the Ford Dealership (this is on Saturday). Monday morning at 9 am Ford calls and says the truck is done. When I asked what was the problem, they said whoever changed the fuel filter messed up the fuel filter cap and it was allowing air. They put a new one on and it has ran perfectly ever since. Now this place won't return my calls or man up and pay the almost $600 bill that it cost to fix their mistake. I've tried for 2 weeks to get them to work something out to be mutually acceptable to both. I understand mistakes are made, but you have to own up to them and make them right. That's all I've asked for and expected and they continue to ignore. Should they make it right - I'd be happy to revise my review to reflect that.

JM
Josh M.
Georgia
Mazda Mazda6
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/05/2018 Category: Service
Josh said the staff provided good customer service and they were nice. However, did not like that he had to wait for 2 hour's.
This review was collected via phone interview by Customer Research Inc.

ND
Nita D.
Lawrenceville, GA
Porsche Cayenne
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/01/2018 Category: Service
Nita said the business was quick, they made it easy and they were very efficient.
This review was collected via phone interview by Customer Research Inc.