Syracuse Frame & Auto Repair

Conette, Thank you for taking the time to write a review, it is greatly appreciated. When your vehicle was towed in for a no start condition our priority was getting you back on the road with a reliable vehicle that would both start and run. Once the no start condition was resolved we road tested your subaru outback. At that time everything was in good running condition with no additional running concerns or lights present on the dash to indicate otherwise. While a tune up was not something we felt was needed at the time to address your no start concern, we certainly would have been more than willing to explore wether a possible tuneup would have been beneficial. We always want our customers to feel free to inquire with any questions and any concerns. Communication between us is such an important key componet when servicing vehicles. In order to provide the best service we want you to be comfortable to identify those concerns so we can address them for you. We will continue to always strive to provide the best reliable service and we are always here for you anytime you may need us.