Overview

Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5rating 4.77

481 Reviews

98% Would Recommend
Latest Review 2 days ago

Reviews


AK
Amanda K.
Yelm, WA
Kia Sportage
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/20/2018
Best Local Garage
Love the staff. Always friendly and always able to get me in when I need it.

CV
Curtis V.
Yelm, WA
Ford Explorer Sport
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2018 Category: Service
Curtis said the business is good. They got the repair done. They are very friendly. They took care of him.
This review was collected via phone interview by Customer Research Inc.

BB
Benjamin B.
Washington
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2018 Category: Service
Benjamin said he had no issues with this business. His vehicle is running great.
This review was collected via phone interview by Customer Research Inc.

JS
Joel S.
Washington
Ford Fiesta
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2018 Category: Service
Spoke with Lila. She said when she called for an appointment, the employees were super friendly. They called back with pricing and appointment availability. She dropped the vehicle off effortlessly. They made it super simple. The work was done on the same day. The mechanic walked through all the things he did. He showed the parts he replaced. He took the time to assure her that what was done was needed. This was very comforting. She would use this business in the future.
This review was collected via phone interview by Customer Research Inc.

DM
Donald M.
Yelm, WA
Nissan Murano
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2018 Category: Service
Donald said the service at this business was pretty good.
This review was collected via phone interview by Customer Research Inc.

DP
Dorothy P.
Yelm, WA
Chevrolet Impala
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/08/2018 Category: Service
Dorothy said that the place took good care of them.
This review was collected via phone interview by Customer Research Inc.

MB
Mike B.
Yelm, WA
Saturn Ion
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/08/2018 Category: Service
Mike said the business got him in, in a timely manner and they fixed the vehicle issue with no problem.
This review was collected via phone interview by Customer Research Inc.

VD
Virginia D.
Yelm, WA
Mazda Mazda3
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/08/2018 Category: Service
Virginia said the staff always take really good care of her vehicle.
This review was collected via phone interview by Customer Research Inc.

GM
Gary M.
Rainier, WA
Toyota Tacoma
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/05/2018
Excellent service and communication!
I can always count on T&P to get my cars in fast and fix them fast! Plus their communication and Followup is excellent. I’ve never had to call for an update!

CR
Conner R.
Washington
Chevrolet Silverado SS
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/02/2018 Category: Service
Conner said the service was on time, the staff did the work correctly, and the customer service was good.
This review was collected via phone interview by Customer Research Inc.

GH
Graham H.
Mckenna, WA
Ford Ranger
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/30/2018
Thanks for the great service and great advice!
Thank you for your comprehensive and honest analysis of my poor old Ranger... Sadly, and obviously, it's time to retire her to the sidelines and search for another vehicle... I truly appreciate the time and effort you spent concerning possible solutions. Next time I visit I'll have a new patient for your extremely professional care and attention! :)

GH
Gary H.
Lacey, WA
Jaguar XJ
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2018
I receved prompt service for the prices quoted me.
Tim at T&P ayto did a great job for what they had to work with.

MJ
Melvin J.
Yelm, WA
Saturn L200
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/27/2018 Category: Service
Spoke with Eva. She said the staff followed through and the quote was honored.
This review was collected via phone interview by Customer Research Inc.

JM
Janet M.
Mckenna, WA
Jaguar S-TYPE
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/25/2018 Category: Service
Janet said she has been using this business for years and they employ good people.
This review was collected via phone interview by Customer Research Inc.

TK
Tasha K.
Washington
Honda Accord
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/25/2018 Category: Service
Tasha said the business is wonderful. They were fast. They have great communication.
This review was collected via phone interview by Customer Research Inc.

LF
Lilli F.
Yelm, WA
Saturn Outlook
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018 Category: Service
Spoke with Jeff. He said he likes this small local business and hopes for them to continue getting more business. The service that he and his wife received was great. It was same day service with a quick turnaround.
This review was collected via phone interview by Customer Research Inc.

SH
Scott H.
Washington
Chrysler PT Cruiser
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018 Category: Service
Scott said he was recommended to this business by his girlfriend and he has been pleased with their service ever since.
This review was collected via phone interview by Customer Research Inc.

DJ
David J.
Washington
Toyota Corolla
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/18/2018 Category: Service
David said the business provided excellent service. He mentioned that the work was more expensive than he expected.
This review was collected via phone interview by Customer Research Inc.

AW
Alex W.
Yelm, WA
Ram Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
Alex said the staff did what he wanted them to do.
This review was collected via phone interview by Customer Research Inc.

CH
Corey H.
Washington
Volkswagen Jetta Sedan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2018 Category: Service
Corey said he was impressed with the work the business did and the price they charged for it.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 481 in total