Taylor Automotive LLC


Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

72 Reviews

99% Would Recommend
Latest Review 5 days ago
CRAIG E. on 11/16/2017
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"Fast service"
I made an appointment to have the transmission serviced and needed to wait. They started on it immediately and completed quickly. Very professional.
Vehicle: Cadillac DTS
Service Date: 11/15/2017
Review Created: 11/16/2017 06:40 AM
Juston K. on 11/13/2017
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Juston said this business provided good service, at a fair price.
Vehicle: Ram 1500
Category: Service
Service Date: 10/24/2017
Review Created: 11/13/2017
This review was collected via phone interview by Customer Research Inc.
Janet D. on 11/11/2017
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Janet said the staff were really helpful and they repaired her tire.
Vehicle: Chevrolet Equinox
Category: Service
Service Date: 10/26/2017
Review Created: 11/11/2017
This review was collected via phone interview by Customer Research Inc.
Nathan D. on 11/11/2017
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Nathan said the business was first class. They did everything right.
Vehicle: Ford Edge
Category: Service
Service Date: 10/24/2017
Review Created: 11/11/2017
This review was collected via phone interview by Customer Research Inc.
Kyle J. on 11/06/2017
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Spoke with Pat. She said the staff got her in and out quickly and they repaired her vehicle well.
Vehicle: Jeep Cherokee
Category: Service
Service Date: 11/01/2017
Review Created: 11/06/2017
This review was collected via phone interview by Customer Research Inc.
Wendy S. on 11/06/2017
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Wendy said the facility was nice and the staff was very good in helping her.
Vehicle: Ram 3500
Category: Service
Service Date: 11/01/2017
Review Created: 11/06/2017
This review was collected via phone interview by Customer Research Inc.
HELEN T. on 10/31/2017
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"great service great people to work with "
I recommend Taylor automotive to everyone
Vehicle: Jeep Wrangler
Service Date: 10/27/2017
Review Created: 10/31/2017 03:27 AM
Dale A. on 10/23/2017
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Dale said this is a great place to have a vehicle checked.
Vehicle: Chevrolet Silverado SS
Category: Service
Service Date: 10/19/2017
Review Created: 10/23/2017
This review was collected via phone interview by Customer Research Inc.
David W. on 10/19/2017
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David said he would recommend this business for service.
Vehicle: Chevrolet Tahoe
Category: Service
Service Date: 10/13/2017
Review Created: 10/19/2017
This review was collected via phone interview by Customer Research Inc.
Joseph B. on 10/17/2017
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Joseph said this business did all they could do even though they were not able to fix his vehicle. The repair would cost more than his vehicle was worth. He appreciates them telling him what was wrong. They were friendly and professional. He wanted to thank them for their service.
Vehicle: Dodge Pickup
Category: Service
Service Date: 10/11/2017
Review Created: 10/17/2017
This review was collected via phone interview by Customer Research Inc.
Windy T. on 10/12/2017
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Spoke with Cavon. He said he was very pleased with the service on his vehicle.
Vehicle: Ford F-150
Category: Service
Service Date: 10/05/2017
Review Created: 10/12/2017
This review was collected via phone interview by Customer Research Inc.
Jan C. on 10/09/2017
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Spoke with Jean. She said they did a great job and she was very pleased that they fixed what was wrong with her vehicle. She really appreciated them.
Vehicle: Chevrolet Cruze
Category: Service
Service Date: 10/04/2017
Review Created: 10/09/2017
This review was collected via phone interview by Customer Research Inc.
BOB M. on 10/07/2017
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"personal, pleasant, great work and knowledgeable"
Tommy & staff: Thank you for the work you guys do! Great work.
Vehicle: Chevrolet Tahoe
Service Date: 10/05/2017
Review Created: 10/07/2017 07:10 AM
GAIL K. on 09/28/2017
Recommended badge inactive Recommended
Overall Rating 1/5rating 1rating 1rating 1rating 1
"Prices too HIGH"
When I was quoted $575.00 for LABOR only ???, to fix the cables on the side & rear doors , I knew I could NOT afford Taylor Automotive any more in my life !!!
Vehicle: Ford Econoline
Service Date: 09/27/2017
Review Created: 09/28/2017 08:20 PM
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Rod T. at Taylor Automotive LLC responded on 09/29/2017

We at Taylor Automotive apologize that you are unhappy with our labor quote. We strive to be fair to all customers.  Our labor time is based upon the industry standard from mitchell labor guide. We make all our estimates and quotes based upon this guide.  Thank you for your business.

Klara J. on 09/28/2017
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Spoke with Suzanne. She said the staff seem to know what they are doing. They provide the service in a timely fashion. They call to let her know what needs to be done and what the price will be ahead of time.
Vehicle: Ford F-150
Category: Service
Service Date: 09/20/2017
Review Created: 09/28/2017
This review was collected via phone interview by Customer Research Inc.
Stacy M. on 09/25/2017
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Stacy said everything is going good. She hasn't noticed any issues with the vehicle.
Vehicle: Chevrolet Traverse
Category: Service
Service Date: 09/19/2017
Review Created: 09/25/2017
This review was collected via phone interview by Customer Research Inc.
Ireann G. on 09/25/2017
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Spoke with Patrick. He said the business did a good job. He really appreciates how everyone showed concern about his vehicle.
Vehicle: Chrysler 200
Category: Service
Service Date: 09/08/2017
Review Created: 09/25/2017
This review was collected via phone interview by Customer Research Inc.
Jesseca K. on 09/19/2017
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Jesseca said the staff explained everything really well. They were very friendly.
Vehicle: Jeep Grand Cherokee
Category: Service
Service Date: 09/14/2017
Review Created: 09/19/2017
This review was collected via phone interview by Customer Research Inc.
James P. on 09/18/2017
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Spoke with Donna. She said the staff have always been honest. The service is good. They are happy with them. All of her vehicles are serviced at this business.
Vehicle: Jeep Patriot
Category: Service
Service Date: 09/01/2017
Review Created: 09/18/2017
This review was collected via phone interview by Customer Research Inc.
John B. on 09/14/2017
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John said this business did what they said they were going to do. However, he brought the vehicle in for minor work, but they found a bunch of other issues. It ended up costing him more than he expected. He will be back.
Vehicle: Ford F-150
Category: Service
Service Date: 09/08/2017
Review Created: 09/14/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 72 in total