Taylor Hyundai of Perrysburg


Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5rating 4.77

1002 Reviews

ReScore Reviews™ (12)

ReScore
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5rating 4.5
Original
Overall Rating 2.08333/5Overall Rating 2.08333/5rating 2.08333rating 2.08333rating 2.08333
95% Would Recommend
100% Business Response
Latest Review about 7 hours ago
BLAIR P. on 10/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great cars, good service"
Great cars, good service
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 10/13/2017
Service Type: Maintenance
Review Created: 10/23/2017 04:27 PM
Verified Customer on 10/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Routine maintenance made easy."
Staff was extremely polite and courteous from the maintenance staff thru the front counter.
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 10/17/2017
Service Type: Maintenance
Review Created: 10/23/2017 10:47 AM
Barbara G. on 10/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil change and tire rotation"
We are always so satisfied when coming in for service on our car. We usually ask for James Snyder because he has always helped us with our issues and he is always so friendly and willing to help in any way that he can. So he is highly recommended!
Vehicle: 2012 Hyundai Elantra To
Category: Service
Service Date: 10/17/2017
Service Type: Maintenance
Review Created: 10/22/2017 01:25 PM
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Kurt C S. at Taylor Hyundai of Perrysburg responded on 10/23/2017

Thanks for completing and returning the e-survey about your last service visit to Taylor Hyundai. We appreciate you, your business and especially the 5 Start review. James and the rest of the team will do their best to provide you the best service we can every time you’re in. Thanks, again! 

Kurt Schulze
Taylor Hyundai Service
419.931.8000 x238
Verified Customer on 10/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Everyone is courteous and very friendly."
Awesome!!
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 10/17/2017
Service Type: Repair
Review Created: 10/21/2017 03:26 PM
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Kurt C S. at Taylor Hyundai of Perrysburg responded on 10/23/2017

Thanks for returning the e-survey about your last service visit to Taylor Hyundai and for the 5 STAR review.  We’ll do our best to make it happen every time you’re here.  Thanks, again!

Kurt Schulze
Taylor Hyundai Service
419.931.8000 x238
Verified Customer on 10/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very kind and time efficient"
They told me it would take about one hour and a half, and they did it within that time. Great job!
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 10/12/2017
Service Type: Repair
Review Created: 10/21/2017 12:06 PM
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Kurt C S. at Taylor Hyundai of Perrysburg responded on 10/23/2017

Thanks for completing and returning the e-survey about your last service visit to Taylor Hyundai. We appreciate you, your business and especially the 5 Start review. We’ll try to show it by providing you the best service we can every time you’re in. Thanks, again! 

Kurt Schulze
Taylor Hyundai Service
419.931.8000 x238
Satishkumar B. on 10/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service and impressed"
Excellent
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 10/13/2017
Service Type: Repair
Review Created: 10/20/2017 06:52 PM
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Kurt C S. at Taylor Hyundai of Perrysburg responded on 10/23/2017

Thanks for returning the e-survey about your last service visit to Taylor Hyundai and for the 5 STAR review.  We’ll do our best to impress you every time you’re here.  Thanks, again!

Kurt Schulze
Taylor Hyundai Service
419.931.8000 x238
STEVEN H. on 10/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellet"
Every experience I've had from the sale of the car to servicing has been top notch.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 10/11/2017
Service Type: Repair
Review Created: 10/20/2017 05:21 AM
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Kurt C S. at Taylor Hyundai of Perrysburg responded on 10/20/2017

Thanks for returning the e-survey about your last service visit to Taylor Hyundai and for the 5 STAR review.  We appreciate the "Top Notch" comment, we’ll do our best to make it happen every time you’re here.  Thanks, again!

Kurt Schulze
Taylor Hyundai Service
419.931.8000 x238
Debra F. on 10/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quick service. "
Good maintenance visit. Thorough report of anything found. Clean car returned.
Vehicle: 2011 Hyundai Elantra
Category: Service
Service Date: 10/12/2017
Service Type: Repair
Review Created: 10/20/2017 04:54 AM
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Kurt C S. at Taylor Hyundai of Perrysburg responded on 10/20/2017

Thanks for returning the e-survey about your last service visit to Taylor and for the 5 STAR review.  We’ll do our best to make it happen every time you’re in.  Thanks, again!

Kurt Schulze
Taylor Hyundai Service
419.931.8000 x238
Shelby B. on 10/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
They’re very upfront with how long the service is going to take. Very professional.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 10/12/2017
Service Type: Maintenance
Review Created: 10/19/2017 07:17 AM
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Kurt C S. at Taylor Hyundai of Perrysburg responded on 10/19/2017

Thanks for completing and returning the e-survey about your last service visit to Taylor Hyundai. We appreciate you, your business and especially the 5 Start review. We’ll try to show it by providing you the best service we can every time you’re in. Thanks, again!

Kurt Schulze
Taylor Hyundai Service
419.931.8000 x238
Verified Customer on 10/18/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Amazing service."
I enjoyed my visit. Everything was great minus one lapse of communication.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 10/13/2017
Service Type: Repair
Review Created: 10/18/2017 05:10 PM
JAMES S., SERVICE ADVISOR at Taylor Hyundai of Perrysburg responded on 10/19/2017

Thank you for taking the time to complete the survey.  Taylor Hyundai strives for 5 Star Service and we regretfully apologize that you didn't receive that during your last service visit.  We will strive harder to achieve that goal during your next service visit.

JAMES SNYDER
SERVICE ADVISOR
J.SNYDER@TAYLORAUTO.COM
4199318450
Verified Customer on 10/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Timely manner and polite"
Everyone was polite and I wasn’t not there very long.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 10/13/2017
Service Type: Maintenance
Review Created: 10/18/2017 10:52 AM
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Kurt C S. at Taylor Hyundai of Perrysburg responded on 10/19/2017

Thanks for completing and returning the e-survey about your last service visit to Taylor Hyundai. We appreciate you, your business and especially the 5 Start review. We’ll try to show it by providing you the best service we can every time you’re in. Thanks, again! 

Kurt Schulze
Taylor Hyundai Service
419.931.8000 x238
Victoria D. on 10/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"convenient location"
A well organized and professionally staffed service location.
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 10/13/2017
Service Type: Repair
Review Created: 10/18/2017 05:35 AM
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Kurt C S. at Taylor Hyundai of Perrysburg responded on 10/19/2017

Thanks for completing and returning the e-survey about your last service visit to Taylor Hyundai. We appreciate you, your business and especially your 5 Start review. We’ll try to show it by providing the professional service you've come to expect,  every time you’re in. Thanks, again! 

Kurt Schulze
Taylor Hyundai Service
419.931.8000 x238
Louis K. on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"great service"
I been away for a little while and when I returned, my car would make a hssssh sound when turning left. the floor would be soaked. I let the service know about the issue and the problem was fixed right away, also they clean my floor mats and gave the car a bath. plus there was a deal going on to buy 3 oil changes for less.


thank you so much
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 10/10/2017
Service Type: Repair
Review Created: 10/17/2017 03:12 PM
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Kurt C S. at Taylor Hyundai of Perrysburg responded on 10/19/2017

Thanks for completing and returning the e-survey about your last service visit to Taylor Hyundai. We appreciate you, your business and especially the 5 Start review. We’ll try to show it by providing you the best service we can every time you’re in.  Also, I'm glad we were able to get the water drain fixed and mats cleaned up while you were here.  Thanks, again! 

Kurt Schulze
Taylor Hyundai Service
419.931.8000 x238
Verified Customer on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always a pleasure"
The staff at this location are very courteous and prompt. I'll continue coming here for my service needs in the future. I refer friends and family to the dealership all the time. Highly recommended.
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 10/12/2017
Service Type: Repair
Review Created: 10/17/2017 01:38 PM
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Kurt C S. at Taylor Hyundai of Perrysburg responded on 10/19/2017

Thanks for completing and returning the e-survey about your last service visit to Taylor Hyundai. We appreciate you, your business and especially the 5 Start review. We’ll try to show it by providing you the best service we can every time you’re in. Thanks also, for the recommendations to your friends and family! 

Kurt Schulze
Taylor Hyundai Service
419.931.8000 x238
GASPAR H. on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"You do good work."
Treated with respect and in a friendly fashion.
Vehicle: 2013 Hyundai Veloster
Category: Service
Service Date: 10/11/2017
Service Type: Maintenance
Review Created: 10/17/2017 08:00 AM
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Kurt C S. at Taylor Hyundai of Perrysburg responded on 10/17/2017

Thanks for returning the e-survey about your last service visit to Taylor Hyundai and for the 5 STAR review.  We’ll do our best to make it happen every time you’re here.  Thanks, again!

Kurt Schulze
Taylor Hyundai Service
419.931.8000 x238
Verified Customer on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The way they treat you, and make you feel. Yhe things they do for you."
5
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 10/09/2017
Service Type: Maintenance
Review Created: 10/17/2017 07:51 AM
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Kurt C S. at Taylor Hyundai of Perrysburg responded on 10/17/2017

Thanks for returning the e-survey about your last service visit to Taylor Hyundai and for the 5 STAR review.  We’ll do our best to make it happen every time you’re here.  Thanks, again!

Kurt Schulze
Taylor Hyundai Service
419.931.8000 x238
Verified Customer on 10/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
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Vehicle: 2014 Hyundai Accent
Category: Service
Service Date: 10/06/2017
Service Type: Maintenance
Review Created: 10/15/2017 05:35 AM
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Kurt C S. at Taylor Hyundai of Perrysburg responded on 10/16/2017

Thanks for choosing Taylor Hyundai for your auto service and especially for the 5 STAR review.   You and your Hyundai are important to us, we’ll do our best to provide 5 Star service and care whenever you’re here.  Thanks, again!  

Kurt Schulze
Taylor Hyundai Service
419.931.8000 x238
Verified Customer on 10/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Hyundai Smiles"
Got an appointment for my car's oil change, arrived on time, they worked on the car, and I left with a Hyundai Smile on my face. What's not to love??
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 10/05/2017
Service Type: Repair
Review Created: 10/14/2017 05:29 PM
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Kurt C S. at Taylor Hyundai of Perrysburg responded on 10/16/2017

Thanks for choosing Taylor Hyundai for your auto service and especially for the 5 STAR review.   We appreciate the comments and we’ll do our best to keep that Hyundai smile with 5 Star service and care whenever you’re here.  Thanks, again!  

Kurt Schulze
Taylor Hyundai Service
419.931.8000 x238
Lisa H. on 10/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service!"
The service advisors are very knowledgeable & helpful! They recommended services & valuable savings.
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 10/06/2017
Service Type: Maintenance
Review Created: 10/14/2017 10:36 AM
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Kurt C S. at Taylor Hyundai of Perrysburg responded on 10/16/2017

Thanks for choosing Taylor Hyundai for your auto service and especially for the 5 STAR review.   You and your Hyundai are important to us, we’ll do our best to provide 5 Star service and care whenever you’re here.  Thanks, again! 

Kurt Schulze
Taylor Hyundai Service
419.931.8000 x238
Sandra D. on 10/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent Service and follow up"
Fast and efficient work and follow up and they explain everything about the job to you.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 10/09/2017
Service Type: Repair
Review Created: 10/14/2017 07:33 AM
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Kurt C S. at Taylor Hyundai of Perrysburg responded on 10/16/2017

Thanks for choosing Taylor Hyundai for your auto service and especially for the 5 STAR review.   You and your Hyundai are important to us, we’ll do our best to provide 5 Star service and care whenever you’re here.  Thanks, again!  

Kurt Schulze
Taylor Hyundai Service
419.931.8000 x238
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