Paul's Automotive Service


Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5rating 4.83

75 Reviews

96% Would Recommend
Latest Review about 13 hours ago
Katie H. on 10/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service "
Friendly, knowledgeable and worked til they found and fixed the problem. Great service definitely recommend to others.
Vehicle: Ford Escape
Service Date: 10/11/2017
Review Created: 10/18/2017 10:13 AM
David S. on 10/13/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"They keep to their word "
The original quote was $X put the door. When the work was done my bill was $60 more than the original quote. They knocked the price back to the original quote. I was more than impressed. Work got done and car runs good. Very happy with the guys at Pauls.
Vehicle: Chevrolet Captiva Sport Fleet
Service Date: 09/11/2017
Review Created: 10/13/2017 07:40 PM
Frank R. on 10/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Frank said he felt comfortable and they were able to save him money.
Vehicle: Ford F-150
Category: Service
Service Date: 09/29/2017
Review Created: 10/05/2017
This review was collected via phone interview by Customer Research Inc.
Harold T. on 10/02/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Spoke with Kathy. She said this business was really good.
Vehicle: GMC Sierra 3500
Category: Service
Service Date: 09/27/2017
Review Created: 10/02/2017
This review was collected via phone interview by Customer Research Inc.
Steve W. on 09/29/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Steve said he was happy with everything.
Vehicle: Ford Expedition EL
Category: Service
Service Date: 09/28/2017
Review Created: 09/29/2017
This review was collected via phone interview by Customer Research Inc.
Brian D. on 09/29/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Brian said he would recommend this business for service.
Vehicle: BMW X5
Category: Service
Service Date: 09/22/2017
Review Created: 09/29/2017
This review was collected via phone interview by Customer Research Inc.
Tom S. on 09/29/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Tom said this business did a good job. He would like to thank the business.
Vehicle: Volkswagen Beetle
Category: Service
Service Date: 09/22/2017
Review Created: 09/29/2017
This review was collected via phone interview by Customer Research Inc.
Chris H. on 09/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Chris said the staff lets him know what is going on, and they gave him options.
Vehicle: Cadillac CTS
Category: Service
Service Date: 09/26/2017
Review Created: 09/27/2017
This review was collected via phone interview by Customer Research Inc.
Mike R. on 09/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Mike said his vehicle was in and out for service. The work was good.
Vehicle: Ford Pickup
Category: Service
Service Date: 09/19/2017
Review Created: 09/25/2017
This review was collected via phone interview by Customer Research Inc.
Austin G. on 09/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Better than any dealer i have ever been to!!!"
First off let me just say that Paul's automotive is absolutely fantastic!!! I was having trouble with my 2012 Ford F-150 after i installed a few auxiliary lights to the truck. The first place i took it was friendly ford in monroe thinking i would get good service considering it was a ford vehicle.....well let me tell you i was wrong? anyway once it left the terrible ford dealer it went right over to pauls first thing monday morning. I dropped my truck off at night and wrote to them on the little note sheet to call me so i could explain everything i tried so not only would they not be wasting there time but also it would save me a few bucks in the long run. Long story short pauls found the problem within a few hours and they ALWAYS kept me updated! i loved how i was getting calls from they throughout the day on what they had found and what the next step would be. Everyone at that shop is super kind and very helpful, and like i said when i was explaining to them things i tried, they actually listened to me and took what i said seriously instead of acting like they know more than me. I seriously couldn't say enough good things about this little mom and pop shop in monroe!!!! Seriously people if you need your car or truck fixed in a reasonable time frame and with Super great customer service and awesome prices....please dont waste your time go right to pauls, they will take care of you and treat you like family!
Vehicle: Ford Pickup
Service Date: 09/21/2017
Review Created: 09/24/2017 07:00 PM
Lisa L. on 09/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Lisa said they did an excellent job.
Vehicle: Jeep Patriot
Category: Service
Service Date: 09/05/2017
Review Created: 09/12/2017
This review was collected via phone interview by Customer Research Inc.
Kevin F. on 09/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Kevin said the business does a good job. They are very knowledgeable in what they do.
Vehicle: Ford Explorer Sport
Category: Service
Service Date: 09/05/2017
Review Created: 09/11/2017
This review was collected via phone interview by Customer Research Inc.
Jessica C. on 09/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Jessica said the staff did everything they had to do. The vehicle was fixed in a good amount of time. It was really awesome.
Vehicle: Acura 3.2TL
Category: Service
Service Date: 09/05/2017
Review Created: 09/11/2017
This review was collected via phone interview by Customer Research Inc.
Ben B. on 09/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Ben said they were informative but overpriced.
Vehicle: Chevrolet Silverado SS
Category: Service
Service Date: 09/01/2017
Review Created: 09/07/2017
This review was collected via phone interview by Customer Research Inc.
Alysa C. on 08/29/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Alysa said this business was nice and helpful.
Vehicle: Honda Civic Si
Category: Service
Service Date: 08/28/2017
Review Created: 08/29/2017
This review was collected via phone interview by Customer Research Inc.
Robin D. on 08/28/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Robin said they were very polite. They provided prompt service and they did well.
Vehicle: Jeep Wrangler
Category: Service
Service Date: 08/25/2017
Review Created: 08/28/2017
This review was collected via phone interview by Customer Research Inc.
Norbert D. on 08/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Norbert said they did a good job. It was a fair price and he will be taking his business to them from now on.
Vehicle: Ford Freestar Wagon
Category: Service
Service Date: 08/24/2017
Review Created: 08/25/2017
This review was collected via phone interview by Customer Research Inc.
Pete K. on 08/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Pete said this business got the job done on time and it was done correctly. He has gone to this business for 15 years and they have always been honest and accurate.
Vehicle: Dodge Dakota
Category: Service
Service Date: 08/15/2017
Review Created: 08/18/2017
This review was collected via phone interview by Customer Research Inc.
Jason D. on 08/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Jason said the staff saved him money and they only did what needed to be done.
Vehicle: Ford Explorer
Category: Service
Service Date: 08/14/2017
Review Created: 08/16/2017
This review was collected via phone interview by Customer Research Inc.
Catherine W. on 08/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Catherine said this business is friendly, cheap and they do good work.
Vehicle: Chrysler Town & Country
Category: Service
Service Date: 08/10/2017
Review Created: 08/12/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 75 in total