Also brske light was out. I thought you would have checked that in the service. That combined with paying 30 dollars more for mobile one then your regular 69.95 synthetic oil change made me upset. Mobile one sells for about 5.50 a quart. You charged me 30 dollars for 4 quarts and no credit for the standard synthetic you did not use.
Previous services have been great but you have now lost me as a customet.
Tc and Sons is a family owned and operated busniess. We live in Whiting, we shop at the same Stop and Shop as our customers, we even see our customers at times when leaving the house. For one of our emplyees to deliberately throw sand (which in fact we do not have any located on premises) is completely absurd. Any type of problems that occur at Tc and Sons we encourage the customer to let us know before leaving which was not done in this situation. As far as the oil change, Tc and Sons offers two kinds of synthetic oil changes. Either Havoline which is $49.95 (up to 5qts) or Mobil 1 which you had been getting in your previous oil changes (at your request) with us, which is $84.78 after tax (up to 5qts). This is a standard price for a Mobil 1 oil change at any shop, and even more at a Dealership. We strive to provide the best service for our customers at all times and will continue to do so.