Overview

Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

409 Reviews

99% Would Recommend
Latest Review 4 months ago

Reviews


TA
Todd A.
Corona, CA
Honda Accord
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
02/25/2016 Category: Service
Todd said he was not happy with the service he received from this business. He had to do a lot of little things they should have done. He did not get the quote he was told but the staff was very friendly.
This review was collected via phone interview by Customer Research Inc.
Herschel N. from Team Car Care responded on 03/04/2016

DEAR MR AMES WE ARE SO SORRY YOUR LAST VISIT WITH US WAS NOT UP TO YOUR EXPECTATIONS, ALL OF US HERE AT TEAM CAR CARE STRIVE TO DO OUR VERY BEST AT AUTO REPAIR AND CUSTOMER SATISFACTION  IF THERE IS ANY THING WE CAN DO TO RITE THINGS FOR YOU PLEASE LET US KNOW ?
                                                                         THANK YOU
                                                                             HERSCHEL 
                                                                             


MC
Maureen C.
Kia Spectra
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
05/24/2014 Category: Service
Maureen said this business took way longer than she anticipated.
This review was collected via phone interview by Customer Research Inc.
Herschel N. from Team Car Care responded on 05/28/2014

  Customer Maureen called our automotive repair shop and told us her younger sister was involved in an incident were her front bumper was torn off at a car wash. Our shop expalined we do not offer autobody repair but would try to help if possible. We were led to belive other parties would be involved, insurance or person who caused damage so we waited. Our shop went out its way by offering free shuttle service and ordering a specialty tool to repair front bumper not just replacing bumper and sending it of to paint. We were able to save her hundreds of dollars. We are astonished by customer maureen giving us such a low score.