09/27/2018 Drove my vehicle in for repairs that the mechanic Chris said they could do and then had to have it towed home one year later in a incomplete undrivable disaster. You're hearing correct over a YEAR later. In the beginning the mechanic who I had known spoke of integrity, trust, repeat business and professionalism. That completely changed for the worse as months went by. 8 months in to this ordeal, was told work was completed. Picked up a dust covered, oil smuged and smelly vehicle. Attempted to drive vehicle home and nothing was repaired correctly. While on a test drive, lost control of the vehicle, the steering arm came apart while I was driving and had to have it towed home. Luckily no one was with me (son/girlfriend) and was driving at a low speed. Upon inspection noticed there were only 3 threads worth of attachment from control arm to the tie rod, bolt missing in steering box mount, the supposedly repaired gear boxes were all still leaking fluid and no working gauges. Immediately contacted Chris he agreed and apologized that repairs were not done right? We agreed to a second chance to finish repairs correctly. This was an exception by me simply because we have history and was one of the first long term customers, lessons learned. Over the course of a year+ after continuous excuses, avoidance and unprofessionalism by Chris, we decided this had gone on long enough and it was time to get my vehicle back. There was no one there at the shop? my vehicle was outside, driver's side had water in it, hood open, unlocked, driver's side window jammed up, leaking fluids, dents in the hood and a broken steering box was strapped to the frame. Ten29 Garage has zero clear reasoning or comment for this outcome. Challenge anyone to prove my story to be untrue or that my truck is repaired remotely close to the condition as it was taken in. Not sure about all the reviews, have heard other bad stories about this place now but know most reviews are friends and relatives. Be aware, do not take any vehicle to this place for repairs will be a costly mistake.
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