Overview

Overall Rating 4.71/5Overall Rating 4.71/5Overall Rating 4.71/5Overall Rating 4.71/5rating 4.71

1297 Reviews

ReScore Reviews™ (10)

ReScore
Overall Rating 2.800002/5Overall Rating 2.800002/5rating 2.800002rating 2.800002rating 2.800002
Original
Overall Rating 1.3/5rating 1.3rating 1.3rating 1.3rating 1.3
95% Would Recommend
100% Business Response
Latest Review 3 days ago

Reviews


CQ
Christina Q.
East Bernard, TX
2016 Hyundai Veloster
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018 Category: Service
Service department
Everyone is friendly and helpful Michael always goes over and beyond for me
Sean S., Fixed Operation Director from Texan Hyundai responded on 09/18/2018

Thank you

Sean Smith
Fixed Operations Director
832-586-8600 Main
832-586-8700 Service
832-586-8702 Direct
832-586-8701 Fax

AL
Anita L.
Needville, TX
2018 Hyundai Accent
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/15/2018 Category: Service
Fast service
FAST SERVICE
Sean S., Fixed Operation Director from Texan Hyundai responded on 09/17/2018

Thank you

Sean Smith
Fixed Operations Director
832-586-8600 Main
832-586-8700 Service
832-586-8702 Direct
832-586-8701 Fax

LS
Lonnie S.
Rosenberg, TX
2017 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018 Category: Service
Friendly and Helpful
Mike always gives me the best service and is most hospitable, informative and friendly each time I come.
Sean S., Fixed Operation Director from Texan Hyundai responded on 09/15/2018

Thank you

Sean Smith
Fixed Operations Director
832-586-8600 Main
832-586-8700 Service
832-586-8702 Direct
832-586-8701 Fax

ND
Nancy D.
Guy, TX
2013 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018 Category: Service
Maintenance
Convenient and always good service
Sean S., Fixed Operation Director from Texan Hyundai responded on 09/14/2018

Thank you

Sean Smith
Fixed Operations Director
832-586-8600 Main
832-586-8700 Service
832-586-8702 Direct
832-586-8701 Fax

CB
Clara B.
Hungerford, TX
2018 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018 Category: Service
Great job
I like the fact that they keep up with what my car needs.
Sean S., Fixed Operation Director from Texan Hyundai responded on 09/14/2018

Thank you

Sean Smith
Fixed Operations Director
832-586-8600 Main
832-586-8700 Service
832-586-8702 Direct
832-586-8701 Fax

HL
Henry L.
Sugar Land, TX
2011 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018 Category: Service
Good service
Very pleased
Sean S., Fixed Operation Director from Texan Hyundai responded on 09/14/2018

Thank you

Sean Smith
Fixed Operations Director
832-586-8600 Main
832-586-8700 Service
832-586-8702 Direct
832-586-8701 Fax

Verified Customer
Missouri City, TX
2015 Hyundai Sonata
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/12/2018 Category: Service
Missed something
Overall good service. Price is a bit steep for the big services, and it's a pretty long drive from my house, but I like this dealership and the people in the service advisers are always top notch. This time I had to take off a star because I asked if they'd check the air pressure on the tires because one was a little low. Left the dealership to drive home and found the air pressure was the same as when I arrived. It's a minor detail but when you pay top dollar for the service you hope to get everything taken care of that you were promised.
Sean S., Fixed Operation Director from Texan Hyundai responded on 09/13/2018

Thank you

Sean Smith
Fixed Operations Director
832-586-8600 Main
832-586-8700 Service
832-586-8702 Direct
832-586-8701 Fax

EG
Eric G.
Rosenberg, TX
2017 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2018 Category: Service
Good customer service
Excellent customer service from the front desk to the service department,they take good care of their family of customers with prompt and efficient care
Sean S., Fixed Operation Director from Texan Hyundai responded on 09/12/2018

Thank you for the 5 Star review.

Sean Smith
Fixed Operations Director
832-586-8600 Main
832-586-8700 Service
832-586-8702 Direct
832-586-8701 Fax

CH
Cynthia H.
Missouri City, TX
2017 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2018 Category: Service
Oil change
Associates are pleasant, professional, and seem to care about the needs/desires of the customer.
Sean S., Fixed Operation Director from Texan Hyundai responded on 09/12/2018

Thank you

Sean Smith
Fixed Operations Director
832-586-8600 Main
832-586-8700 Service
832-586-8702 Direct
832-586-8701 Fax

SV
Sonia & Sam V.
West Columbia, TX
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2018
Erdwin Dominguez makes it the best dealership experience
We have been looking into purchasing an suv for sometime now and Erdwin Dominguez is our man!! He helped us with our previous vehicle and it was an joyous experience. We can’t thank him & the team enough they take great care of us and our vehicles.
Sean S., Fixed Operation Director from Texan Hyundai responded on 09/12/2018

Thank you for the great review. Next time you are in the store you need to come say HI to me. 

Sean Smith
Fixed Operations Director
832-586-8600 Main
832-586-8700 Service
832-586-8702 Direct
832-586-8701 Fax

PH
Patricia H.
Missouri City, TX
2016 Hyundai Accent
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2018 Category: Service
Great service department!
Mike and Don (the service advisors) make the process of maintaining/repairing my car easy and (almost) pain free!
Sean S., Fixed Operation Director from Texan Hyundai responded on 09/11/2018

Thank you

Sean Smith
Fixed Operations Director
832-586-8600 Main
832-586-8700 Service
832-586-8702 Direct
832-586-8701 Fax

JP
Joanne P.
Katy, TX
2013 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/08/2018 Category: Service
Texan Hyundai - best service
Easy to get an appointment in timely fashion; prompt and fast quality service; the service manager is great to deal with and I'm sure he has a team that is just as capable. Thanks Hyundai.
Sean S., Fixed Operation Director from Texan Hyundai responded on 09/10/2018

Thank you for the GREAT REVIEW.

Sean Smith
Fixed Operations Director
832-586-8600 Main
832-586-8700 Service
832-586-8702 Direct
832-586-8701 Fax

JR
Jorge R.
Rosenberg, TX
2017 Hyundai Ioniq Hybr
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/06/2018 Category: Service
Oil change
Great job,
Thanks
Sean S., Fixed Operation Director from Texan Hyundai responded on 09/07/2018

Thank you

Sean Smith
Fixed Operations Director
832-586-8600 Main
832-586-8700 Service
832-586-8702 Direct
832-586-8701 Fax

MB
Michael B.
Richmond, TX
2017 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2018 Category: Service
Great Communication
Arrived slightly ahead of my time and was quickly greeted by Mike. Service was completed quickly. Thanks for a professional experience.
Sean S., Fixed Operation Director from Texan Hyundai responded on 09/07/2018

Thank you

Sean Smith
Fixed Operations Director
832-586-8600 Main
832-586-8700 Service
832-586-8702 Direct
832-586-8701 Fax

Verified Customer
Sugar Land, TX
2011 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/04/2018 Category: Service
great service
Great service
Sean S., Fixed Operation Director from Texan Hyundai responded on 09/04/2018

Thank you

Sean Smith
Fixed Operations Director
832-586-8600 Main
832-586-8700 Service
832-586-8702 Direct
832-586-8701 Fax

Verified Customer
Sugar Land, TX
2018 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/04/2018 Category: Service
Maintenance Service
Relatively close to home and we like the people there.
Sean S., Fixed Operation Director from Texan Hyundai responded on 09/04/2018

Thank you

Sean Smith
Fixed Operations Director
832-586-8600 Main
832-586-8700 Service
832-586-8702 Direct
832-586-8701 Fax

KS
Kyli S.
Richmond, TX
2016 Hyundai Elantra
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
09/03/2018 Category: Service
X
My car didn’t get washed. It seemed that it got vacuumed but not washed
Sean S., Fixed Operation Director from Texan Hyundai responded on 09/04/2018

Thank you for the review. I will look into the car wash that was missed. Please feel free to come by anytime and we will wash your car for you.

Sean Smith
Fixed Operations Director
832-586-8600 Main
832-586-8700 Service
832-586-8702 Direct
832-586-8701 Fax

AH
Allen H.
Rosenberg, TX
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/03/2018
Excellent Dealership
I have bought cars four different times from Texan. I have never been disappointed in the cars or the way I have been treated when buying. The service department people are always courteous and try to get you out as soon as they can. I have encouraged friends to try Texan and will continue to do so.
Sean S., Fixed Operation Director from Texan Hyundai responded on 09/04/2018

Thank you

Sean Smith
Fixed Operations Director
832-586-8600 Main
832-586-8700 Service
832-586-8702 Direct
832-586-8701 Fax

EC
E C.
Richmond, TX
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/02/2018
Great service
Service team was great and took care of everything I needed.
Sean S., Fixed Operation Director from Texan Hyundai responded on 09/04/2018

Thank you

Sean Smith
Fixed Operations Director
832-586-8600 Main
832-586-8700 Service
832-586-8702 Direct
832-586-8701 Fax

Verified Customer
Richmond, TX
2013 Hyundai Genesis Co
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/02/2018 Category: Service
Excellent
Mike provides excellent service every time I come and is always welcoming.
Sean S., Fixed Operation Director from Texan Hyundai responded on 09/04/2018

Thank you

Sean Smith
Fixed Operations Director
832-586-8600 Main
832-586-8700 Service
832-586-8702 Direct
832-586-8701 Fax