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The Duke of Oil

Average Score
Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5
2.3
(3 Reviews)
-100
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Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
-100
Net Promoter Score ®

Business Details

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Contact
(847) 358-5823
No Business Hours Provided

Business Hours

* No Time Zone provided
1755 North Rand Road Palatine, IL 60074
The Duke of Oil's Reviews
Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5
2.3
(3 Reviews)

CB
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Christine B.
Palatine, IL
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
01/22/2020
Terrible
DO NOT EVER VISIT THIS PLACE!! LIARS, TERRIBLE MANAGEMENT, DO NOT CARE ABOUT THE QUALITY OF THEIR WORK, DO NOT CARE ABOUT THEIR CUSTOMERS, A SAD EXCUSE FOR A COMPANY

WORST PLACE EVER!!!! I visited the location and was told all fluids were topped off and everything was good to go. Three days later my car started acting weird. My husband proceeded to check my fluids and the transmission fluid was bone dry. I brought it to the dealership to find out the trans valve was blown and this is normally due to low fluid. I called and spoke to the manager Joe at this location requesting a refund due to fluids not being topped off. I was told I would get a call back within two days he had to ccheck that the transmission dip stick waS excessable on my specific vehicle. I told him yes it was I just seen how there was no fluid. I was not contacted! After 2 1/2 weeks I called and was asked the same question regarding the dip stick like he didn't care or undermined the fact that I was a women. Then had to do the same run around with two managers above him Alan and His boss witch ultimately blamed the problem on me without even check wIth the location manager.

DO NOT EVER VISIT THIS PLACE!! LIARS, TERRIBLE MANAGEMENT, DO NOT CARE ABOUT THE QUALITY OF THEIR WORK, DO NOT CARE ABOUT THEIR CUSTOMERS, A SAD EXCUSE FOR A COMPANY!!
Not Recommended
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