Overview

Overall Rating 4.96/5Overall Rating 4.96/5Overall Rating 4.96/5Overall Rating 4.96/5rating 4.96

48 Reviews

100% Would Recommend
Latest Review about 1 month ago

Reviews


MC
Mark C.
Dillon Beach, CA
Volvo V70
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/24/2018 Category: Service
Mark said the business did a good job.
This review was collected via phone interview by Customer Research Inc.

JE
Josh E.
Petaluma, CA
Volkswagen Golf
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/20/2018 Category: Service
Josh said the employees were presentable and Marty was very thorough. He went above and beyond by replacing the reservoir holder for the antifreeze.
This review was collected via phone interview by Customer Research Inc.

RD
Randy D.
Petaluma, CA
Volkswagen Jetta Sedan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/20/2018 Category: Service
Randy said the staff went beyond his expectations, and they were very knowledgeable.
This review was collected via phone interview by Customer Research Inc.

BB
Ben B.
Monte Rio, CA
Volkswagen New Beetle Coupe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/19/2018 Category: Service
Spoke with Diane. She said she would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

PG
Paul G.
Novato, CA
Volkswagen Beetle
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2018 Category: Service
Spoke with Debra. She said the employees are very thorough. They explain in detail the repairs needed, and show her the parts replaced.
This review was collected via phone interview by Customer Research Inc.

PS
Paul S.
California
Porsche 912
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2018 Category: Service
Paul said he was pleased with the service.
This review was collected via phone interview by Customer Research Inc.

HN
Hiro N.
Petaluma, CA
Toyota Tacoma
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/06/2018
Very knowledgeable and thorough.
They always extend their experience to help your need.

MD
Michael D.
Petaluma, CA
Volkswagen Vanagon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/30/2017 Category: Service
Michael said he would recommend this business.
This review was collected via phone interview by Customer Research Inc.

RC
Rose C.
California
Volkswagen Vanagon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/30/2017 Category: Service
Rose said the staff was very knowledgeable. They explained and showed her the replaced parts, as service was being done.
This review was collected via phone interview by Customer Research Inc.

EM
Emanuel M.
Petaluma, CA
BMW 3 Series
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/29/2017 Category: Service
Emanuel said he likes the service there and the job was done well. They told him about the wear and tear. They gave him advise about what to look out for in the future, that was very helpful.
This review was collected via phone interview by Customer Research Inc.

BM
Brendan M.
Petaluma, CA
Volkswagen GTI
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/28/2017 Category: Service
Brendan said this business is very prompt and they communicate well.
This review was collected via phone interview by Customer Research Inc.

DW
Daniel W.
Petaluma, CA
BMW 528i
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/28/2017 Category: Service
Daniel said this business did a great job finding the problem with his vehicle and fixing it in a timely manner.
This review was collected via phone interview by Customer Research Inc.

IS
Ignacio S.
Petaluma, CA
BMW 325i
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/28/2017 Category: Service
Ignacio said the employees are very courteous and straightforward. They described what was happening with his vehicle, they gave him a price quote and stuck to his budget. Everything was great.
This review was collected via phone interview by Customer Research Inc.

BR
Betty R.
Penngrove, CA
Volkswagen Eos
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/25/2017 Category: Service
Betty said they are good people and she likes them. They did a good job and they were timely.
This review was collected via phone interview by Customer Research Inc.

KS
Kim S.
California
BMW Z4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/22/2017 Category: Service
Kim said the personnel at the business were helpful, they explained what was going on, and were thorough.
This review was collected via phone interview by Customer Research Inc.

SB
Steve B.
Cotati, CA
Volkswagen Bus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/17/2017 Category: Service
Steve said this business always takes good care of him. He has been a customer for over 20 years.
This review was collected via phone interview by Customer Research Inc.

DM
Diana M.
Petaluma, CA
Volkswagen Cabriolet
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/11/2017 Category: Service
Diana said this business is great. The staff are super great. They are there to help you.
This review was collected via phone interview by Customer Research Inc.

SK
Steve K.
Petaluma, CA
Mercedes-Benz S55
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/10/2017
Owners
Luv # is 1PRCENT!
Service is Lovely!

DP
Debbie P.
Rohnert Park, CA
BMW X3
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/31/2016 Category: Service
Debbie said the service at this business is excellent and she would recommend them to others.
This review was collected via phone interview by Customer Research Inc.

JS
Jaspreet S.
Rohnert Park, CA
BMW 328i
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/28/2016 Category: Service
Jaspreet said the business was very honest and transparent. It was a good experience. They don't play games.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 48 in total