business image

The Repair Shop

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(85 Reviews)
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average

Business Details

About

The Repair Shop Provides Auto Repair Shop, Starters, Alternators, Brakes, And Exhaust To The Rapid City, SD Area. The Repair Shop Provides Auto Repair Shop, Starters, Alternators, Brakes, And Exhaust To The Rapid City, SD Area.

Categories
Auto Repair, Repair Shop, Car Maintenance
Contact
(605) 342-9028

Business Hours

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
closed
Sun
closed
* Mountain Time (US & Canada)
840 Creek Dr Rapid City, SD 57703
The Repair Shop's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(85 Reviews)

JW
gravatar
John W.
Rapid City, SD
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
08/14/2019
Really horrible lack of customer service
We've taken two cars to the Repair Shop and over the last month have spent in excess of $600 with them. Our most recent visit included the replacement of a burned out tail light. When we got the car back we drove it immediately home and when we went out two days later the car failed to start despite never having had any problems prior to taking it in. I spoke to Brian who was incredibly condescending and rude and they refused to pay to have the car towed back to their shop. We took it to another shop who found that The Repair Shop had caused some minor electrical issues during the light bulb repair and they fixed the problem in about fifteen minutes. The arrogance and stunning lack of integrity exhibited by Brian, especially given the fact that we'd spent quite a bit of money with them over the last month, means I'll never recommend them to anyone for any repairs. I strongly recommend going elsewhere, especially if there's a chance you might need follow up work.
Not Recommended
Businesses Near You
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,105 Reviews)
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(393 Reviews)
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(23 Reviews)
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,070 Reviews)
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.