business image

The Toy Shop

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(515 Reviews)
96
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
96
Net Promoter Score ®

Business Details

About

We value honesty, integrity and efficiency, we'll do your repairs right the first time. Locally owned and operated, servicing Torrance for over 30 years, The Toy Shop has offered comprehensive repair services to Toyota, Lexus and Scion vehicles in Torrance, CA and the surrounding areas. We won't recommend parts or services that you don't We value honesty, integrity and efficiency, we'll do your repairs right the first time. Locally owned and operated, servicing Torrance for over 30 years, The Toy Shop has offered comprehensive repair services to Toyota, Lexus and Scion vehicles in Torrance, CA and the surrounding areas. We won't recommend parts or services that you don't need, and we'll have you safely back in your car on your schedule. If you're looking for dealer quality without the dealer price tag, schedule an appointment with us today. You won't be disappointed. ...more

Categories
Auto Repair, Car Maintenance, Repair Shop
Contact
(310) 534-8428

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
8:00 AM - 1:00 PM
Sun
closed
* Pacific Time (US & Canada)
1617 W Sepulveda Blvd Ste 11 Torrance, CA 90501
The Toy Shop's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(515 Reviews)

Verified Customer
Wilmington, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/09/2024
verified customer Verified Customer
10
Scheduled Honda service
I first visited the facility with the view that only Toyota brand vehicles were serviced here. After my Camry was serviced a while ago there was a caption that read other Japanese brands could be serviced too.

I took a chance and had my wife’s Honda serviced with an experience par excellence. I had emailed Sunday night for a Monday appointment and to my surprise they granted my request. Accordingly I showed up at 4 pm and the Honda 2013 LX underwent a thorough inspection apart from the oil change and tire rotation that was due. Now I understand what the vehicle needs for longevity like front brakes for which I got quoted using original parts at reasonable prices, cabin and engine filter. Components will remain in good shape when these changes are made and promote smooth rides for the next 40000 to 50000 miles. I’m thankful to Rene and Jeremiah for providing great care to my vehicles whether it be Honda or Toyota besides the other major players like Lexus!
Jeremiah S. from The Toy Shop responded on 04/12/2024 09:35 AM

We're thrilled to hear about your exceptional experience with our service team! It's fantastic to know that we could accommodate your request for a Monday appointment and that the servicing for your wife's Honda was par excellence. It's also great to hear that our team provided you with valuable insights about the necessary maintenance for the longevity of your vehicle. We appreciate your trust in us, and we're glad to have been able to assist with both your Toyota and Honda vehicles. We look forward to serving you and your vehicles in the future. Safe travels!

Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.