Thomas Hyundai

Good Morning! Thank you so much for the kind review on our Thomas Cumberland service dept. I am very pleased the visit went seamless! Top notch Customer satisfaction is our main goal. Appreciate you taking the time to complete this survey. If there is anything else that could have made your visit better, please let us know  Happy Monday and have a great day! 

Good Morning! I'm very please you had wonderful service at Thomas in Cumberland. Appreciate you taking the time to complete this servey. Your positive feedback valued. Here at Thomas, we strive to provide excellent customer satisfaction. If there is anything that could went better, please don't hestitste letting me know. Have a great day! Look forward to servicing your vehicle in the future. 

Shawn A. Frye
Service Drive Manager 

Good Morning!
Thank you for taking the time to give us at Thomas in Cumberland a kind review. I am very pleased your visit went better then expected. Is there anything we could have done differently to have received a five star rating? We value your feedback and strive for excellent customer service. Have a great day! :)

Shawn A. Frye
Service Drive Leader
Thomas Cumberland 
10325 Mount Savage Rd NW 21502
Cumberland, MD 21502

sfrye@buythomas.com

Dealership: (301) 724-6310

Cell: (301) 697-3964 📱 

Good Morning!
Thank you so much for taking time to express your positive feedback regarding your latest visit at Thomas in Cumberland. We try to assist our customers the best to our ability. I'm glad we could help. Let us know if you need anything else. Have a great day! :)

Shawn A. Frye

Service Drive Leader

Thomas Cumberland

10325 Mount Savage Rd NW

Cumberland, MD 21502

sfrye@buythomas.com

Dealership: (301) 724-6310

Cell: (301) 697-3964 📱 

Good Morning!
We have reached out to your numerous times to try to help resolve this issue. Please give me a call at your earliest convenience so us at Thomas in Cumberland can make this right. Ask for Shawn Frye in the service dept. I am in the office until five today. Thank you so much! :)


Shawn A. Frye

Service Drive Leader

Thomas Cumberland

10325 Mount Savage Rd NW

Cumberland, MD 21502

sfrye@buythomas.com

Dealership: (301) 724-6310

Cell: (301) 697-3964 📱 

Good Afternoon!
Thank you so much for the kind words in your review. I appreciate you taking time to complete the survey. Sorry to hear you had a problem with your Sonata but i am very please we were able to assist you. Have a great rest of your day! :)

Shawn A. Frye

Service Drive Lead

Thomas Cumberland

10325 Mount Savage Rd NW

Cumberland, MD 21502

sfrye@buythomas.com

Dealership: (301) 724-6310

Cell: (301) 697-3964 📱 

Thank you very much for the kind review. We look forward to seeing you on your next visit.

Thank you for using the Express Service. We do appreciate it.

I do apologize about the part on the floor. I did speak to the tech about this. 

Thank you for servicing with Thomas Hyundai.

I'm sorry about the local stations. Stop by and we'll see if we can get that resolved.

Thank you for using Thomas Hyundai. We do try to have fast friendly service. Look forward to seeing you again.

Thank you for using Thomas Hyundai. We do appreciate it and we are glad you had a good experience.

Thank you for servicing with Thomas Hyundai. We look forward to seeing you on your visit. 

Thanks for serving with Thomas Hyundai. We do appreciate it.

Thank you for using the express service, we are glad you were pleased. 

See you on your next service.