Reviews
Verified Customer
Good Morning!
Thank you for taking the time to give us some feedback, we appreciate it. I'm pleased everyone was knowledgeable and professional. If there is anything else we can help with, please just let us know. Thank you for choosing Thomas in Cumberland for your servicing needs. Have a great day! :)
Shawn A. Frye
Thomas Subaru Hyundai
Service Drive Leader
10325 Mount Savage RD SW
Cumberland, MD 21502
Email - Sfrye@buythomas.com
Phone - 301-724-6310 - option 3 for service
Verified Customer
Good Morning!
Thank you very much for leaving us some feedback, i appreciate it. I'm pleased your visit goes well every visit. If there is anything else we can help with, just let us know. Thank you for choosing Thomas in Cumberland for your servicing needs. Have a great day! :)
Shawn A. Frye
Thomas Subaru Hyundai
Service Drive Leader
10325 Mount Savage RD SW
Cumberland, MD 21502
Email - Sfrye@buythomas.com
Phone - 301-724-6310 - option 3 for service
Verified Customer
Good Morning,
thank you for your feedback, we appreciate it. I read you have some concerns about your last visit. Is there anything I can do to help? Feel free to email or call me directly. Thank you for choosing Thomas in Cumberland for your servicing needs. Have a great day! :)
Shawn A. Frye
Thomas Subaru Hyundai
Service Drive Leader
10325 Mount Savage RD SW
Cumberland, MD 21502
Email - Sfrye@buythomas.com
Phone - 301-724-6310 - option 3 for service
Verified Customer
Good Morning,
Thank you for taking the time to leave us some feedback, we appreciate it! I'm pleased your visit went well and you thought we were fast and nice. (YOU WERE TOO!) If there is anything else we can help with, please let us know. Thank you for choosing Thomas in Cumberland for your servicing needs. Have a great day! :)
Shawn A. Frye
Thomas Subaru Hyundai
Service Drive Leader
10325 Mount Savage RD SW
Cumberland, MD 21502
Email - Sfrye@buythomas.com
Phone - 301-724-6310 - option 3 for service
Verified Customer
Hello,
My name is Shawn Frye and I am the Service Drive Leader here at Thomas.
Please accept my sincere apologies for your recent negative experience. I’m sorry to hear you were less than satisfied with the servicing and price of your vehicle. Our goal is always the total satisfaction of our customers.
I’d like to discuss what occurred and how we might make it up to you. At your convenience, please contact me directly at 240-609-3062 or email me at sfrye@buythomas.com
We value our customers’ opinions, and thank you for bringing this to our attention.
Respectfully,
Shawn A. Frye
Thomas Subaru Hyundai
Service Drive Leader
10325 Mount Savage RD SW
Cumberland, MD 21502
Email - Sfrye@buythomas.com
Phone - 301-724-6310 - option 3 for service
Verified Customer
Good Afternoon!
Thank you for taking the time to give us some feedback, we appreciate it. I'm pleased your visit went smooth and I will pass the information on about the method of communication. Thank you for choosing Thomas in Cumberland for your servicing needs. Have a great day! :)
Shawn A. Frye
Thomas Subaru Hyundai
Service Drive Leader
10325 Mount Savage RD SW
Cumberland, MD 21502
Email - Sfrye@buythomas.com
Phone - 301-724-6310 - option 3 for service
Verified Customer
Good Morning,
Thank you for taking the time to leave us some feedback, we appreciate it! I'm pleased your visit went well. If there is anything else we can help with, please let us know. Thank you for choosing Thomas in Cumberland for your servicing needs. Have a great day! :)
Shawn A. Frye
Thomas Subaru Hyundai
Service Drive Leader
10325 Mount Savage RD SW
Cumberland, MD 21502
Email - Sfrye@buythomas.com
Phone - 301-724-6310 - option 3 for service
Verified Customer
Got my car back to me quickly
Kept me informed
Good Morning,
Thank you for taking the time to give us some feedback, we appreciate it! I'm pleased we were able to get your vehicle in quickly and take care of the brakes for you! If there is anything else we can help with, please let us know. We would love to help. Thank you for choosing Thomas here in Cumberland for your servicing needs. Have a great day! :)
Shawn A. Frye
Thomas Subaru Hyundai
Service Drive Leader
10325 Mount Savage RD SW
Cumberland, MD 21502
Email - Sfrye@buythomas.com
Phone - 301-724-6310 - option 3 for service
Verified Customer
Good Morning!
Thank you for taking the time to leave us some feedback, we appreciate it! I'm glad Teresa was able to assist you. If there is anything else we can help with, just let us know. We would be glad to help. Thank you for choosing Thomas in Cumberland for your service needs. Have a great day! :)
Shawn A. Frye
Thomas Subaru Hyundai
Service Drive Leader
10325 Mount Savage RD SW
Cumberland, MD 21502
Email - Sfrye@buythomas.com
Phone - 301-724-6310 - option 3 for service
Verified Customer
Good Afternoon,
Thank you for your feedback, we appreciate it. I'm pleased your appointment went well and everyone was friendly. If there is anything else we can help with, please let us know. Thank you for choosing Thomas here in Cumberland for your servicing needs. Have a great day! :)
Shawn A. Frye
Thomas Subaru Hyundai
Service Drive Leader
10325 Mount Savage RD SW
Cumberland, MD 21502
Email - Sfrye@buythomas.com
Phone - 301-724-6310 - option 3 for service
Verified Customer
Good Afternoon,
Thank you for taking the time to leave us some feedback, we appreciate it! I'm happy your service was you enjoyed the car wash. If there is anything else we can help with, just let us know. Thank you for choosing Thomas here in Cumberland for your service. Have a great day! :)
Shawn A. Frye
Thomas Subaru Hyundai
Service Drive Leader
10325 Mount Savage RD SW
Cumberland, MD 21502
Email - Sfrye@buythomas.com
Phone - 301-724-6310 - option 3 for service
Verified Customer
Good Afternoon,
Thank you for taking the time to leave us some feedback, we appreciate it. I'm happy we were able to get that wiper replaced for you quickly. If there is anything else we can help with, please let us know. Thank you for choosing Thomas in Cumberland for your service. Have a great day! :)
Shawn A. Frye
Thomas Subaru Hyundai
Service Drive Leader
10325 Mount Savage RD SW
Cumberland, MD 21502
Email - Sfrye@buythomas.com
Phone - 301-724-6310 - option 3 for service
Verified Customer
Good Morning!
Thank you for giving us some feedback, we appreciate it! :) I'm pleased you like the express service. We try to get you in and our quick and make sure your vehicle is safe. If there is anything else we can help with, just let us know. Thank you for choosing Thomas here in Cumberland for your service. Have a great day! :)
Shawn A. Frye
Thomas Subaru Hyundai
Service Drive Leader
10325 Mount Savage RD SW
Cumberland, MD 21502
Email - Sfrye@buythomas.com
Phone - 301-724-6310 - option 3 for service
Verified Customer
Good Afternoon,
Thank you for taking the time to give us some feedback, we appreciate it! I'm happy everyone has been helpful! You are appreciated and we appreciate your business as well. If there is anything else we can help with, just let us know. We would be happy to help. Thank you for choosing Thomas here in Cumberland. Have a great day! :)
Shawn A. Frye
Thomas Subaru Hyundai
Service Drive Leader
10325 Mount Savage RD SW
Cumberland, MD 21502
Email - Sfrye@buythomas.com
Phone - 301-724-6310 - option 3 for service
Verified Customer
Good Morning!
Thank you for taking the time to give us some feedback, we appreciate it! I'm pleased you had great service and you are happy. If there is anything else i can help with, please let me know. :) Thank you for choosing Thomas here in Cumberland for your service. Have a great day! :)
Shawn A. Frye
Thomas Subaru Hyundai
Service Drive Leader
10325 Mount Savage RD SW
Cumberland, MD 21502
Email - Sfrye@buythomas.com
Phone - 301-724-6310 - option 3 for service