Overview

Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5rating 4.93

630 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
99% Would Recommend
86% Business Response
Latest Review 1 day ago

Reviews


DB
DAVID B.
Endicott, NY
Hyundai TUCSON
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/21/2019
Attention and competence
Friendly, knowledgeable service and very reliable

NW
NICHOLAS W.
Endicott, NY
Honda Fit
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2019
Best service provider
Great automotive staff and office staff too. Fair pricing too!

PB
Pat B.
Endwell, NY
Buick LaCrosse
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2019 Category: Service
Spoke with Janine. She said they are very happy with the work that was completed on the motor. The customer service was good because of the way they treated her.
This review was collected via phone interview by Customer Research Inc.
JoAnne V. from Tim Voorhees Auto Repair responded on 07/12/2019

Pat,

Thank you for your last visit.  We are pleased that we can keep you safe and on schedule.  call on us anytime.

JoAnna


SH
Steven H.
Endicott, NY
GMC Sierra 2500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2019 Category: Service
Steven said they were accommodating and the service was good. He said he appreciates them for going out of their way for helping him.
This review was collected via phone interview by Customer Research Inc.
JoAnne V. from Tim Voorhees Auto Repair responded on 07/12/2019

Steve

It is our sincere pleasure to keep you safe on our local roadways and beyond.  Thank you for taking the time to let us know that you are satisfied with the service we provide.  You are a wonderful customer!!!

Sincerely,

JoAnna


CH
Colin H.
Endicott, NY
Chevrolet Cruze
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/08/2019 Category: Service
Colin said this business was great. He purchased a lemon and had taken his vehicle to different facilities and no one could fix his vehicle. He took it to this business and they have been able to fix every problem he has had or they gave him an alternative solution.
This review was collected via phone interview by Customer Research Inc.
JoAnne V. from Tim Voorhees Auto Repair responded on 07/12/2019

Colin,

Thank you for taking the time to let us know that we exceeded your expectations and that you are pleased with the work we do for you.... It is our pleasure to keep you moving!! Thank you for your business.

JoAnna


DC
DAVE C.
Endicott, NY
Honda Accord Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2019
Tim Voorhees Auto Repair Review
Service is timely ,professional and friendly. Tim and his staff have always been extremely helpful and honest. During the past eight years, from general maintenance,tire selection and more complicated repairs I have been completely satisfied !!
JoAnne V. from Tim Voorhees Auto Repair responded on 07/03/2019

Dave,

Thank you for taking the time to let us know that you are pleased with the service we provide to you and your family...It means alot.  It is our pleasure to have you as part of our Tim Voorhees Auto Repair family....

Sincerely,

JoAnna


DB
DAN B.
Newark Valley, NY
Ford Taurus X
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/29/2019
thank you
great job you always do good work thank you
JoAnne V. from Tim Voorhees Auto Repair responded on 07/02/2019

Dan, Melinda and Levi,

Thank you for the trust you place in us!!!  We always look forward to seeing you.  It is because of wonderful families like yours that we are in business.....


Please stop by...I have a new TShirt for Levi......

JoAnna


AI
ABRAHM I.
Endicott, NY
Toyota Sienna
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/29/2019
Courteous and friendly repair shop
Very open about what repairs need to be done. Vehicle is always ready by the promised time Great neighborhood repair shop
Thanks Tim Voorhes and staff
JoAnne V. from Tim Voorhees Auto Repair responded on 07/02/2019

Abraham,

Thank you for taking the time to let us know that we meet your expectations... It is a pleasure to keep your family safe and running on time... We look forward to your next visit. 
Have a wonderful 4th of July !!!

Sincerely,

JoAnna


MW
MARK W.
Johnson City, NY
Honda Pilot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/29/2019
tim's auto repair performed a NYS inpection on my 07 honda pilot
Tim's Auto Service saved my bacon when they discovered a ready to fail steering tie-rod end. They were able to get a new NAPA part , install, and complete the NYS inspection. Wow! Thanks Tim!
JoAnne V. from Tim Voorhees Auto Repair responded on 07/02/2019

Mark,

Thank you for letting us know that we exceeded your expectations on your Honda Pilot.  Thank you for being a great customer and supporting your local auto repair.  We wish you a safe and healthy 4th of July...

Best Regards,

JoAnna


PF
PATRICK F.
Binghamton, NY
Chevrolet Traverse
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/27/2019
Recent Service Visit (6-25-19)
Oddly enough, I don't cringe when I think about taking my car for service at Tim Voorhees Auto Repair. Their service is outstanding and their pricing is extremely reasonable. Tim, Joanne and the shop are all outstanding! Service is timely and they stand behind any work they provide!
JoAnne V. from Tim Voorhees Auto Repair responded on 06/28/2019

Pat,
Thank you so much for the great review!!!!  It is our sincere pleasure to keep you and your car running on time.....
Thank you for your loyalty and trust.  We are fortunate to have great customers like you!!!!

Sincerely,

JoAnne


EM
Eugene M.
Endicott, NY
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/27/2019
Accommodating and reliable
This is a "class act" business...........I have used this shop for years and it consistently ranks OUTSTANDING! Tim and his staff treat you like you care........I like that. ............plus, he is more than fair price wise.
JoAnne V. from Tim Voorhees Auto Repair responded on 06/28/2019

Gene,

Thank you for your last visit to our family owned and operated auto repair!! Tim and I  love you like family....  Thank you for taking the time to let us know that we are meeting your expectations and that you are happy with the service we provide.
Thank you for your many years of loyal patronage.  We look forward to the next time!!!!

JoAnne


JA
Joanne A.
Newark Valley, NY
Nissan Rogue
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/24/2019 Category: Service
Joanne said the employees are trustworthy. She also stated that Tim has an excellent business and when the staff says there's nothing wrong, they can trust that there is nothing wrong, and when they say there's something wrong, they fix it.
This review was collected via phone interview by Customer Research Inc.
JoAnne V. from Tim Voorhees Auto Repair responded on 06/28/2019

Joanne,

Thank you for taking the time to let us know that you are happy with the service we provide to you and your entire family....
It is our pleasure to keep you safe on our local roadways and beyond....

We look forward to seeing you on your next trip,

JoAnne


AG
Audrey G.
Endicott, NY
Mercury Milan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2019 Category: Service
Audrey said every time she's called she's been able to get right in. The work was fine and the price was reasonable.
This review was collected via phone interview by Customer Research Inc.
JoAnne V. from Tim Voorhees Auto Repair responded on 06/28/2019

Audrey,

Thank you for your most recent visit.... It is our pleasure to keep you running on time..... Thank you fir taking the time to let us know how we are doing and that we meet your expecations....

JoAnne


BO
Bernadette O.
Endicott, NY
Pontiac G6
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2019 Category: Service
Bernadette said she has never had a problem with the service provided by this business.
This review was collected via phone interview by Customer Research Inc.
JoAnne V. from Tim Voorhees Auto Repair responded on 06/28/2019

Bernadette,

Thank you for taking time out of your busy life to let us know how we are doing...We appreciate it!!!  Thank you for being apart of our family!!!

JoAnne


MW
Mike / CHRIS W.
Newark Valley, NY
Dodge Stratus Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2019
Great Service!
Great service! Always explains what we need! Would recommend!!
JoAnne V. from Tim Voorhees Auto Repair responded on 06/28/2019

Chris,


Thank you so much for the donuts and beverages.....
You are a great customer and we appreciate your loyalty and trust over the years!!! See you for the next oil change!!!!

JoAnne


TA
TYLER A.
Johnson City, NY
Toyota Tundra 4WD
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2019
Treated like family
Tim, Joanne and all the mechanics are awesome. I found a screw in a tire on my truck, so I stopped in figuring I’d have to drop it off, or make an appointment for later(their parking lot was packed as it usually is) Tim was able to work my truck in and get it done before the after lunch appointments came in.

I truly value Tim and everyone there’s friendliness, integrity, professionalism and honesty, something that’s easily lost in the industry. I feel no hesitation sending my girlfriend, parents, or coworkers to him because I know the price they quote for repairs will be fair and upfront, and they treat you “like family” wether you’re a first time visitor, or a long time customer, they will value your business immensely
JoAnne V. from Tim Voorhees Auto Repair responded on 06/28/2019

Tyler,

Thank you for one of the best reviews we have ever received....
Especially since you worked in this industry and know what it takes to be successful... It is our sincere pleasure to take good care of you and your entire family.  There's no pressure here and we will always treat you like family...because you are....you're part of our Tim Voorhees Auto Repair family....

We wish you the very best and look forward to your next visit.

JoAnne


DB
DAVID B.
Endicott, NY
Hyundai TUCSON
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2019
Terrific customer attention!
Service is done well, attention to customers is very helpful, friendly, and great!
JoAnne V. from Tim Voorhees Auto Repair responded on 06/28/2019

Dave,

Thank you for taking the time to rate our success.... It is through customers like you that we are able to see how we are doing...
Thank you for your loyalty and trust over the years!!!

Sincerely,

JoAnne


Verified Customer
Endicott, NY
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2019
Friendly and helpful.
We love bringing our vehicles here. Mr Voorhees and his wife are so friendly and welcoming. They always get our vehicles in when we need them and get fixed and back on the road quickly!
JoAnne V. from Tim Voorhees Auto Repair responded on 06/28/2019

Thank you for taking the time to let us know that we are meeting your expecations...  We appreciate your time..... 
It is our pleasure to be of service to you and your entire family .
Thank you for your trust in us!!!!

Fondly,

JoAnne 


JD
John D.
Endicott, NY
Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/13/2019 Category: Service
John said this business provided good service but the estimates they were giving him were a little bit low so he ended up paying more than they stated.
This review was collected via phone interview by Customer Research Inc.
JoAnne V. from Tim Voorhees Auto Repair responded on 06/28/2019

John,

Thank you for your last visit.  We stayed late and got the job done for you so you would not be without your vehicle on the weekend.

JoAnne


AM
Arden M.
Binghamton, NY
Volkswagen Passat
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/09/2019
Great service
As always Tim and his crew took good care of me. I just had an oil change and tire rotation but had to change my appointment to later in the week. They moved my appointment and took care of my car while i waited. They have taken good care of me and my family for years.
JoAnne V. from Tim Voorhees Auto Repair responded on 06/12/2019

Arden,

Thank you taking the time to let us know that you are happy with the service we provide to you and your family....It means alot to know that we are doing a good job and that you are happy with our personalized service....  We appreciate your loyalty and trust and always look forward to your next visit!!!

Thank you for being a part of our family,

JoAnna