Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
I was able to leave my car overnight and get it back the next day.
The lead mechanic, kept in touch and did request approval prior to continuing with the work.
Very satisfied customer and will return to the shop once again.