Overview

Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5rating 4.6
4.6

( 579 Reviews )

ReScore Reviews™ (5)

ReScore
Overall Rating 3.6/5Overall Rating 3.6/5Overall Rating 3.6/5rating 3.6rating 3.6
Original
Overall Rating 1.8/5rating 1.8rating 1.8rating 1.8rating 1.8
91% Would Recommend
100% Business Response
Latest Review about 5 hours ago

Reviews


NG
Norma G.
Brownsville, TX
2010 Hyundai Veracruz
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2019 Category: Service
they opened on time, picked me up from work at the agreed time and my car got fixed accurately
Excellent service Paloma and John are so knowledge driven.
Joe V., SERVICE MANAGER from Tipton Hyundai responded on 11/14/2019

Thank you for the great survey. We appreciate your business!

JOE VILLARREAL
SERVICE MANAGER
956-350-6212

VD
Victoriano D.
Brownsville, TX
2019 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2019 Category: Service
Best
Always amazing and friendly service when taking my vehicles for maintenance.
Joe V., SERVICE MANAGER from Tipton Hyundai responded on 11/14/2019

Thank you for the great survey. We appreciate your business!

JOE VILLARREAL
SERVICE MANAGER
956-350-6212

ED
Esperanza D.
Brownsville, TX
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2019 Category: Service
excellent
if you made an appointment, the waiting time is minimun.
Joe V., SERVICE MANAGER from Tipton Hyundai responded on 11/14/2019

Thank you for the great survey. We appreciate your business!

JOE VILLARREAL
SERVICE MANAGER
956-350-6212

JV
Jose V.
Brownsville, TX
2016 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2019 Category: Service
Friendliness
Very professional and friendly
Joe V., SERVICE MANAGER from Tipton Hyundai responded on 11/08/2019

Thank you for the great survey. We appreciate your business!

JOE VILLARREAL
SERVICE MANAGER
956-350-6212

GJ
Gerald J.
Brownsville, TX
2019 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2019 Category: Service
Na
Na
Joe V., SERVICE MANAGER from Tipton Hyundai responded on 11/08/2019

Thank you for the great survey. We appreciate your business!

JOE VILLARREAL
SERVICE MANAGER
956-350-6212

AS
Andrew S.
Brownsville, TX
2017 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2019 Category: Service
Easy going and always respectful
I always feel welcomed and acknowledged as soon as I walk in. Staff is very professional.
Joe V., SERVICE MANAGER from Tipton Hyundai responded on 11/08/2019

Thank you for the great survey. We appreciate your business!

JOE VILLARREAL
SERVICE MANAGER
956-350-6212

JE
Jesus E.
Brownsville, TX
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/05/2019 Category: Service
Best service
These workers are always on top of their game. Excellent work and superior service.
Joe V., SERVICE MANAGER from Tipton Hyundai responded on 11/05/2019

Thank you for the great survey. We appreciate your business!

JOE VILLARREAL
SERVICE MANAGER
956-350-6212

RG
Rodolfo G.
Laguna Vista, TX
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/04/2019 Category: Service
Service
Quick and great service. Fixed & reprogrammed light coming on. Got oil change as well.
Joe V., SERVICE MANAGER from Tipton Hyundai responded on 11/04/2019

Thank you for the great survey. We appreciate your business!

JOE VILLARREAL
SERVICE MANAGER
956-350-6212

SV
Sergio V.
Brownsville, TX
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/04/2019 Category: Service
Treat me right
Always a pleasure to take mycar in. Mr wells the service advisor always greets me with respect and professionalism. My service is always prompt and the car is washed too. Staff is friendly throughout the transaction. Exceed my expectations....
Joe V., SERVICE MANAGER from Tipton Hyundai responded on 11/04/2019

Thank you for the great survey. We appreciate your business!

JOE VILLARREAL
SERVICE MANAGER
956-350-6212

ML
Marion L.
Rio Hondo, TX
2019 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/04/2019 Category: Service
they care
Friendly, courteous, quick service
Joe V., SERVICE MANAGER from Tipton Hyundai responded on 11/04/2019

Thank you for the great survey. We appreciate your business!

JOE VILLARREAL
SERVICE MANAGER
956-350-6212

RL
Raul L.
San Benito, TX
2017 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/03/2019 Category: Service
The employees, the atmosphere and the quickness of the service department.
Great atmosphere, quick service and friendly staff.
Joe V., SERVICE MANAGER from Tipton Hyundai responded on 11/04/2019

Thank you for the great survey. We appreciate your business!


JOE VILLARREAL
SERVICE MANAGER
956-350-6212

Verified Customer
Brownsville, TX
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/01/2019 Category: Service
Great Service
Customer service at its best
Joe V., SERVICE MANAGER from Tipton Hyundai responded on 11/02/2019

Thank you for the great survey. We appreciate your business!

JOE VILLARREAL
SERVICE MANAGER
956-350-6212

Verified Customer
Brownsville, TX
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2019 Category: Service
effectiveness
speed, service and pleasant attention
Joe V., SERVICE MANAGER from Tipton Hyundai responded on 11/01/2019

Thank you for the great survey. We appreciate your business!


JOE VILLARREAL
SERVICE MANAGER
956-350-6212

CG
Cristina G.
Olmito, TX
2019 Hyundai Santa Fe Xl
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2019 Category: Service
It’s all about customer service
It was my first oil change since I purchased my vehicle a couple of months ago and the manager remembered me. He made it a point to come over and say hello and THAT is customer service! In my past experience, most people won’t acknowledge you after they have gotten what they need from you....but he made me feel welcomed and the lady working the service counter was very sweet and professional. I called in inquire about having to set up an appointment to do my oil change and (which nobody likes doing since we all like to have things done as quickly as possible) she was very informative and was able to service us within 15 mins from my phone call. Prompt and excellent service is definitely a reason for ANYONE to visit this place. 5 stars in my book!!!
Joe V., SERVICE MANAGER from Tipton Hyundai responded on 10/31/2019

Thank you for the great survey. We appreciate your business!

JOE VILLARREAL
SERVICE MANAGER
956-350-6212

Verified Customer
Laguna Vista, TX
2019 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/29/2019 Category: Service
Kona First Service
Everyone was pleasant. Professional. Service was done on a timely basis.
Joe V., SERVICE MANAGER from Tipton Hyundai responded on 10/30/2019

Thank you for the great survey. We appreciate your business!

JOE VILLARREAL
SERVICE MANAGER
956-350-6212

NV
Noe De V.
Brownsville, TX
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/27/2019 Category: Service
Excellent
I just walk in with no appointment and i didn't had ti wait to long
Joe V., SERVICE MANAGER from Tipton Hyundai responded on 10/28/2019

Thank you for the great survey. We appreciate your business!

JOE VILLARREAL
SERVICE MANAGER
956-350-6212

CL
Christina L.
Brownsville, TX
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2019 Category: Service
Services
I believe that Tipton Hyundai employees are very courtesy, and give you an option whether or not you want to service your vehicle up to par
Joe V., SERVICE MANAGER from Tipton Hyundai responded on 10/25/2019

Thank you for the great survey. We appreciate your business!

JOE VILLARREAL
SERVICE MANAGER
956-350-6212

AG
Adriana G.
Brownsville, TX
2008 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2019 Category: Service
As usual - GREAT SERVICE
Hats off to Joe V., John W. and the entire team at Tipton Hyundai for the quality of work done and more importantly their commitment to providing stellar service.
Joe V., SERVICE MANAGER from Tipton Hyundai responded on 10/18/2019

Thank you for the great survey. We appreciate your business!

JOE VILLARREAL
SERVICE MANAGER
956-350-6212

JH
John H.
Zeeland, MI
2017 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2019 Category: Service
Very accommodating
Really nice. Actually worked out trade up to current year model. Amazing how accommodating and efficient it all went. I was from out of state and they accomplished plate and title transfer in less than 3 hours. I literally drove in for an oil change and drove out 3 hours later with a new car. Extremely efficient and accommodating without being high pressured. Great folks to deal with!!!!
Joe V., SERVICE MANAGER from Tipton Hyundai responded on 10/18/2019

Thank you for the great survey. We appreciate your business!

JOE VILLARREAL
SERVICE MANAGER
956-350-6212

AB
Angel B.
Brownsville, TX
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2019 Category: Service
Trunk Latch not operating - would not close
Changed latch with no appointment. Could not use car with trunk not closing. Thank you !!
Joe V., SERVICE MANAGER from Tipton Hyundai responded on 10/18/2019

Thank you for the great survey. We appreciate your business!

JOE VILLARREAL
SERVICE MANAGER
956-350-6212