Overview

Overall Rating 4.59/5Overall Rating 4.59/5Overall Rating 4.59/5Overall Rating 4.59/5rating 4.59

510 Reviews

ReScore Reviews™ (5)

ReScore
Overall Rating 3.6/5Overall Rating 3.6/5Overall Rating 3.6/5rating 3.6rating 3.6
Original
Overall Rating 1.8/5rating 1.8rating 1.8rating 1.8rating 1.8
90% Would Recommend
100% Business Response
Latest Review 3 days ago

Reviews


Verified Customer
Brownsville, TX
2018 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2019 Category: Service
A
A

VL
Viola L.
Harlingen, TX
2019 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2019 Category: Service
Great service
Scheduled oil change, checked everything else as well, removed nail from tire and also washed the car.
Great service
Joe V., SERVICE MANAGER from Tipton Hyundai responded on 06/21/2019

Thank you for the great survey. We appreciate your business!

JOE VILLARREAL
SERVICE MANAGER
956-350-6212

KG
Kimberley G.
Brownsville, TX
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2019 Category: Service
Very professional and informative
John Wells is an awesome person and always helping out his costumers .
Joe V., SERVICE MANAGER from Tipton Hyundai responded on 06/21/2019

Thank you for your feedback. We appreciate your business

JOE VILLARREAL
SERVICE MANAGER
956-350-6212

Verified Customer
Port Isabel, TX
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2019 Category: Service
Client Satisfaction
The service provided was excellent like always.
Joe V., SERVICE MANAGER from Tipton Hyundai responded on 06/21/2019

Thank you for your feedback. We appreciate your business

JOE VILLARREAL
SERVICE MANAGER
956-350-6212

MF
Margene F.
Brownsville, TX
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/17/2019 Category: Service
2013 Hyundai service
I was treated so nicely by everybody - especially Jeanie
Joe V., SERVICE MANAGER from Tipton Hyundai responded on 06/21/2019

Thank you for the great survey . We apprecaite your business!

JOE VILLARREAL
SERVICE MANAGER
956-350-6212

YR
Yolanda R.
Brownsville, TX
2018 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2019 Category: Service
always the service is very good ...
we satisfied with the service for ever
Joe V., SERVICE MANAGER from Tipton Hyundai responded on 06/21/2019

Thank you for the great survey . We apprecaite your business!

JOE VILLARREAL
SERVICE MANAGER
956-350-6212

EA
Ernesto A.
Los Fresnos, TX
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2019 Category: Service
Experience
Great customer service
Joe V., SERVICE MANAGER from Tipton Hyundai responded on 06/21/2019

Thank you for the great survey . We apprecaite your business!

JOE VILLARREAL
SERVICE MANAGER
956-350-6212

JL
Jason L.
Brownsville, TX
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2019 Category: Service
Excellent service
I came in for a engine recall and ended up also doing an oil change and multi-point inspection. Jeanie was great and took time to explain everything. Highly recommend this Hyundai dealer.
Joe V., SERVICE MANAGER from Tipton Hyundai responded on 06/21/2019

Thank you for the great survey . We apprecaite your business!

JOE VILLARREAL
SERVICE MANAGER
956-350-6212

VL
Viola L.
Harlingen, TX
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2019 Category: Service
Great service in a timely manner.
Had a recall on tire valves and caps.
Work done quickky and efficiently.
Even recieved a complimentary car wash.
Joe V., SERVICE MANAGER from Tipton Hyundai responded on 06/14/2019

Thank you for the great survey. We appreciate your business!

JOE VILLARREAL
SERVICE MANAGER
956-350-6212

TL
Teresa L.
Brownsville, TX
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2019 Category: Service
Customer Service
Friendly and Efficient Service
Joe V., SERVICE MANAGER from Tipton Hyundai responded on 06/14/2019

Thank you for the great survey. We appreciate your business!

JOE VILLARREAL
SERVICE MANAGER
956-350-6212

VM
Veronica M.
Brownsville, TX
2012 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2019 Category: Service
Great Service
John Wells did an awesome job in attending us and making sure we were taken care of. The mechanics did a great job, our vehicle is working great.
Joe V., SERVICE MANAGER from Tipton Hyundai responded on 06/14/2019

Thank you for the great survey. We appreciate your business!

JOE VILLARREAL
SERVICE MANAGER
956-350-6212

VV
Veronica V.
Brownsville, TX
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/04/2019 Category: Service
Service
Excellent customer service.
Joe V., SERVICE MANAGER from Tipton Hyundai responded on 06/14/2019

Thank you for the great survey. We appreciate your business!

JOE VILLARREAL
SERVICE MANAGER
956-350-6212

Verified Customer
San Antonio, TX
2015 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/03/2019 Category: Service
Great service!
Great service!
Joe V., SERVICE MANAGER from Tipton Hyundai responded on 06/04/2019

Thank you for the great survey. We appreciate your business!

JOE VILLARREAL
SERVICE MANAGER
956-350-6212

AA
Alejandrina A.
San Antonio, TX
2017 Hyundai Santa Fe
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
05/31/2019 Category: Service
Highly disappointed
The level of unprofessionalism and lack of customer service skills is disappointing.

MM
Melissa M.
Brownsville, TX
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/28/2019 Category: Service
Awesome service
Went in for a recall and to fix a broken speaker. Glad to say my speaker was under warranty, they order the part and called me in2 days to have it replaced. They provide excellent service.
Joe V., SERVICE MANAGER from Tipton Hyundai responded on 05/29/2019

Thank you for the great survey. We appreciate your business!

JOE VILLARREAL
SERVICE MANAGER
956-350-6212

BC
Bernice C.
Brownsville, TX
2017 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2019 Category: Service
#1 in the valley
Excellent service, pleasant and friendly staff.
Joe V., SERVICE MANAGER from Tipton Hyundai responded on 05/27/2019

Thank you for the great survey. We appreciate your business!


JOE VILLARREAL
SERVICE MANAGER
956-350-6212

JW
Justin W.
Brownsville, TX
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2019 Category: Service
Quick, Efficient, and Friendly
As always they were quick, efficient, and friendly. Quick drop off, quick turn-around time (just a few hours), and best of all a friendly staff.
Joe V., SERVICE MANAGER from Tipton Hyundai responded on 05/27/2019

Thank you for the great survey. We appreciate your business!

JOE VILLARREAL
SERVICE MANAGER
956-350-6212

HJ
Harriett J.
Brownsville, TX
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2019 Category: Service
Nice office and service staff
Although my car warranty expired a few years ago, I still go to Tipton Hyundai for routine or other servicing. The people there are courteous and competent. The waiting area is pleasant, and they provide shuttle service, if needed.
Joe V., SERVICE MANAGER from Tipton Hyundai responded on 05/27/2019

Thank you for the great survey. We appreciate your business!

JOE VILLARREAL
SERVICE MANAGER
956-350-6212

NG
Noemi G.
Brownsville, TX
2018 Hyundai Santa Fe S
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
05/21/2019 Category: Service
Better organized
The customer should always be told with advance what the vehicle needs and by someone that knows what they are talking about. My son took his truck for an oil changed and he was charged over 400 dollars that it's just ridiculous.
Joe V., SERVICE MANAGER from Tipton Hyundai responded on 05/29/2019

I looked into what had happed on your visit with your Hyunda santa fe and on this visit ro # 272769 it looks like we preformed a recall and and an oil change. I am not sure what the 400 dollar charge was about but i would like to speak to you to get this taken  care of.

JOE VILLARREAL
SERVICE MANAGER
956-350-6212

OG
Osiel G.
Olmito, TX
2018 Hyundai Tucson
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
05/16/2019 Category: Service
Bad service.
I had to find the issue for them. The mechanic could not find the problem and just wanted to say that is the car is. The car was fixed my another department after they told me they could not help me and to take it to the other dept.