Overview

Overall Rating 4.58/5Overall Rating 4.58/5Overall Rating 4.58/5Overall Rating 4.58/5rating 4.58

351 Reviews

ReScore Reviews™ (5)

ReScore
Overall Rating 3.6/5Overall Rating 3.6/5Overall Rating 3.6/5rating 3.6rating 3.6
Original
Overall Rating 1.8/5rating 1.8rating 1.8rating 1.8rating 1.8
90% Would Recommend
100% Business Response
Latest Review about 23 hours ago

Reviews


Anonymous avatar
Verified Customer
Brownsville, TX
2017 Hyundai Tucson
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/17/2018 Category: Service
el personal y la atención al cliente
el servicio es excelente... me gusta mi Tucson

SS
Susana S.
Harlingen, TX
2017 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2018 Category: Service
Awesome service Tipton Hyundai
Very friendly and courteous staff

Anonymous avatar
Verified Customer
Brownsville, TX
2017 Hyundai Santa Fe S
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2018 Category: Service
Service
Great job.
Eric M. from Tipton Hyundai responded on 06/08/2018

Thank you for the great survey and the kind words about the service.

Eric McClure
Service Manager
Tipton Hyundai
956-350-6030
ericm@tiptonmotors.com

Anonymous avatar
Verified Customer
Brownsville, TX
2008 Hyundai Santa Fe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/04/2018 Category: Service
Great customer service - trust them
Tipton Hyundai is the best! the quality of their work is outstanding. I have taken my 2008 Hyundai Santa Fe to them for upkeep and to ensure that it is still good to go on long distance trips and fix whatever needs fixing. I trust them with my life and the lives of my loved ones. So, thank you John W. and Joe V. for keeping me safe. It is greatly appreciated.
Eric M. from Tipton Hyundai responded on 06/04/2018

Thank you for the great survey and the kind words about our work and our staff.  We appreciate your business!

Eric McClure
Service Manager
Tipton Hyundai
956-350-6030
ericm@tiptonmotors.com

RP
Robert P.
Laguna Vista, TX
2015 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/31/2018 Category: Service
Service Mgr. Ms. Jeanee Julius
From the moment I met Ms. Julius, I knew I was in good hands. She was very professional, and knowledgeable about the product. I would highly recommend her !!

Best regards,
Robert Posner
206-422-2500
Eric M. from Tipton Hyundai responded on 06/04/2018

Thank you for the great survey and the kind words about Jeannie.  We appreciate your business!

Eric McClure
Service Manager
Tipton Hyundai
956-350-6030
ericm@tiptonmotors.com

Anonymous avatar
Verified Customer
Brownsville, TX
2013 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/29/2018 Category: Service
Great service
Awesome and friendly service.
Eric M. from Tipton Hyundai responded on 05/30/2018

Thank you for the great survey and the kind words about our staff, we appreciate your business!

 

Eric McClure

Eric McClure
Service Manager
Tipton Hyundai
956-350-6030
ericm@tiptonmotors.com

MR
Martin R.
Brownsville, TX
2016 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/29/2018 Category: Service
Great Customer service
Excellent service
Eric M. from Tipton Hyundai responded on 05/30/2018

Thank you for the great survey and the kind words about our service.  We appreciate your business!

Eric McClure
Service Manager
Tipton Hyundai
956-350-6030
ericm@tiptonmotors.com

AV
Alberto V.
Brownsville, TX
2017 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/28/2018 Category: Service
Exceptional Treatment
I have bought 2 brand new vehicles through this fine organization by the name of Tipton Hyundai/Ford. I have always been received with five star treatment customer service from the time I walk in, to the time I leave those doors. I am a loyal customer for life!
Eric M. from Tipton Hyundai responded on 05/28/2018

Thank you for the great survey and the kind words about our staff!  We appreciate your business.

Eric McClure
Service Manager
Tipton Hyundai
956-350-6030
ericm@tiptonmotors.com

VN
Valeriya N.
Brownsville, TX
2013 Hyundai Santa Fe S
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/27/2018 Category: Service
Excellent
As always.
Eric M. from Tipton Hyundai responded on 05/28/2018

Thank you for the great survey!

Eric McClure
Service Manager
Tipton Hyundai
956-350-6030
ericm@tiptonmotors.com

JE
James E.
Brownsville, TX
2014 Hyundai Santa Fe S
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/24/2018 Category: Service
Excellent
Your customer service.
You treat the customer with excellence.
Starting with Jennee. Thanks we’ll done.
Eric M. from Tipton Hyundai responded on 05/28/2018

Thank you for taking the time out of your busy schedule to complete the survey!  We appreciate your business.

Eric McClure
Service Manager
Tipton Hyundai
956-350-6030
ericm@tiptonmotors.com

Anonymous avatar
Verified Customer
Brownsville, TX
2018 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2018 Category: Service
Great Service!
Got in and got out fast! My car had been serviced & washed! Thank you!
Eric M. from Tipton Hyundai responded on 05/28/2018

Thank you for the great survey and the kind words. We appreciate your business!

Eric McClure
Service Manager
Tipton Hyundai
956-350-6030
ericm@tiptonmotors.com

JZ
Janeth Z.
Brownsville, TX
2013 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018 Category: Service
Friendly environment
Great Service 😉
Eric M. from Tipton Hyundai responded on 05/28/2018

Thank you for the great survey and the kind words. We appreciate your business!

Eric McClure
Service Manager
Tipton Hyundai
956-350-6030
ericm@tiptonmotors.com

MC
Maria C.
Olmito, TX
2017 Hyundai Tucson
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/20/2018 Category: Service
Excellent service
It's all about treating and greeting your customers by name and making sure they understand the purpose of the maintenance performed on the day of their visit.
Eric M. from Tipton Hyundai responded on 05/21/2018

Thank you for the great survey and the kind words about our staff.  We appreciate your business!

Eric McClure
Service Manager
Tipton Hyundai
956-350-6030
ericm@tiptonmotors.com

JE
Jesus E.
Brownsville, TX
2017 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
Excellent place and service
This dealership has not disappointed at all, the staff is super friendly and courteous. They are willing to go the extra mile to make sure you are satisfied. Unlike the previous dealership I would go, Hyundai has proven itself over and over and deserve more than 5 stars
Eric M. from Tipton Hyundai responded on 05/17/2018

Thank you for the great survey and the kind words about our staff! We appreciate your business. 

Eric McClure
Service Manager
Tipton Hyundai
956-350-6030
ericm@tiptonmotors.com

AG
Adriana G.
Brownsville, TX
2008 Hyundai Santa Fe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2018 Category: Service
Trust
Took my 10 year old Santa Fe for service and a check in preparation for a long road trip my mom and I were about to take. They checked out the car, made needed recommendations, and fixed a vital issue. I trust Tipton Hyundai 100% and not just with my car but with my safety. Thank you John W.!
Eric M. from Tipton Hyundai responded on 05/17/2018

Thank you for the great survey and the kind words about our service department and John Wells.  We appreciate your business!

Eric McClure
Service Manager
Tipton Hyundai
956-350-6030
ericm@tiptonmotors.com

AS
Albino S.
Brownsville, TX
2018 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2018 Category: Service
Pleasant and quick waiting to finish up the contract
Pleasant and quick waiting to finish up the contract
Eric M. from Tipton Hyundai responded on 05/14/2018

Thank you for the great survey, we appreciate your business!

Eric McClure
Service Manager
Tipton Hyundai
956-350-6030
ericm@tiptonmotors.com

Anonymous avatar
Verified Customer
Brownsville, TX
2012 Hyundai Sonata
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/12/2018 Category: Service
Courteous, competent staff
Based on a number of visits to the service center at Tipton Hyundai, I have found the staff to be courteous and competent. They strive to accommodate.
Eric M. from Tipton Hyundai responded on 05/14/2018

Thank you for the survey, and the kind words about the staff.  We appreciate your business!

Eric McClure
Service Manager
Tipton Hyundai
956-350-6030
ericm@tiptonmotors.com

AP
Angelika P.
Brownsville, TX
2018 Hyundai Elantra Gt
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018 Category: Service
Fast and courteous
Thanks for good advice and professional service
Eric M. from Tipton Hyundai responded on 05/11/2018

Thank you for the great survey and the kind words about the staff.  We appreciate your business!Eric McClureService ManagerTipton Hyundai956-350-6030ericm@tiptonmotors.com


RR
Rebecca R.
Laguna Vista, TX
2017 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018 Category: Service
Tipton Rocks!
I had to have roadside assistance tow my car in due to a dead battery. It was the middle of the day on a Friday, and without an appointment I truly expected to not see my car again until at least the next day. The service department at Tipton had it fixed and ready to pick up in just a few hours.
Eric M. from Tipton Hyundai responded on 05/11/2018

Thank you for the great survey and the kind words!  We appreciate your business!Eric McClureService ManagerTipton Hyundai956-350-6030ericm@tiptonmotors.com


LT
Leticia T.
Brownsville, TX
2017 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2018 Category: Service
Service
Great service , big smiles every time .
Eric M. from Tipton Hyundai responded on 05/11/2018

Thank you for the great survey and the kind words about the staff.  We appreciate your business!Eric McClureService ManagerTipton Hyundai956-350-6030ericm@tiptonmotors.com