Overview

Overall Rating 4.58/5Overall Rating 4.58/5Overall Rating 4.58/5Overall Rating 4.58/5rating 4.58

433 Reviews

ReScore Reviews™ (5)

ReScore
Overall Rating 3.6/5Overall Rating 3.6/5Overall Rating 3.6/5rating 3.6rating 3.6
Original
Overall Rating 1.8/5rating 1.8rating 1.8rating 1.8rating 1.8
91% Would Recommend
100% Business Response
Latest Review about 2 hours ago

Reviews


Verified Customer
Brownsville, TX
2018 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/19/2018 Category: Service
Employees
Keep up the great work

SV
Sergio V.
Brownsville, TX
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/14/2018 Category: Service
Great experience
Love taking the car there. Service advisor was great. Thanks Dominic. Complimentary shuttle was on point. Great communication on status of repair. Only minor point was car was not washed, but otherwise very happy with Tipton hyundai...

PG
Pedro G.
Harlingen, TX
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2018 Category: Service
Service, time of service, and friendly staff
Service, time of service, and friendly staff

BL
Benito L.
Brownsville, TX
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/10/2018 Category: Service
Great service
Great

AL
Ana L.
Los Fresnos, TX
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/10/2018 Category: Service
Review
Friendly staff

Verified Customer
Brownsville, TX
2018 Hyundai Elantra Gt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2018 Category: Service
Awesome!
Thanks for the great and speedy service!
Guisela C., Customer Relations Manager from Tipton Hyundai responded on 12/06/2018

Thank you for the good review! We appreciate your coments.

Guisela Castro
Customer Relations Manager
Tipton Hyundai
956-350-6098
gcastro@tiptonmotors.com 

AN
Adrian N.
Port Isabel, TX
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/28/2018 Category: Service
Great service
Easy walk in service

Verified Customer
Rancho Viejo, TX
2015 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/27/2018 Category: Service
Ok
Ok

IL
Ivan L.
Brownsville, TX
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/26/2018 Category: Service
Better oil
For the price of the service contract the dealer and manufacturer need to mandate better motor oil.

OE
Oscar E.
Brownsville, TX
2016 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/25/2018 Category: Service
service on my car
excellent costumer service

LC
Lynn C.
Columbus, NE
2012 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2018 Category: Service
Texas
Speedy , thuro feedback

Verified Customer
Brownsville, TX
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/19/2018 Category: Service
Excellent service
The service was great

Verified Customer
Brownsville, TX
2016 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/18/2018 Category: Service
Pricy
Labor for oil change is a bit pricy.
Guisela C., Customer Relations Manager from Tipton Hyundai responded on 11/20/2018

We appreciate your comments. Thank you.

Guisela Castro
Customer Relations Manager
Tipton Hyundai
956-350-6098
gcastro@tiptonmotors.com 

CH
Charlene H.
St. Peters, MO
2015 Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/18/2018 Category: Service
Service
Great service! Friendly workers.
Guisela C., Customer Relations Manager from Tipton Hyundai responded on 11/20/2018

Thank you. We want to exceed your expecations. 

Guisela Castro
Customer Relations Manager
Tipton Hyundai
956-350-6098
gcastro@tiptonmotors.com 

IC
Ignacio C.
Brownsville, TX
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2018 Category: Service
Great
Jhon handled the situation very proffesionally and caringly. He went beyond his role to provide the best service to his customer. He was very humane and did everything in his power to manage to give the best service possible.
Guisela C., Customer Relations Manager from Tipton Hyundai responded on 11/20/2018

We strive for excellence at Tipton. Thank you for your cofiedence. 

Guisela Castro
Customer Relations Manager
Tipton Hyundai
956-350-6098
gcastro@tiptonmotors.com 

NR
Neil R.
Los Fresnos, TX
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2018 Category: Service
Friendly Staff.
The staff is friendly and make you feel at home while you wait.
Guisela C., Customer Relations Manager from Tipton Hyundai responded on 11/20/2018

Our Servie Advisors work hard ans we're glad you appreciate them. 

Guisela Castro
Customer Relations Manager
Tipton Hyundai
956-350-6098
gcastro@tiptonmotors.com 

LA
Leslie A.
Brownsville, TX
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2018 Category: Service
Fast and a good deal
Just an oil change today but they are a much better deal than the 10 minute places and just as fast
Guisela C., Customer Relations Manager from Tipton Hyundai responded on 11/20/2018

Thanks we do whatever it takes!

Guisela Castro
Customer Relations Manager
Tipton Hyundai
956-350-6098
gcastro@tiptonmotors.com 

YS
Yvonne S.
San Benito, TX
2009 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018 Category: Service
great service and attention to detail
I came in for replacement of a dead battery (the original lasted 9 years and 164,000 miles!) and since the car is older they needed to order one, but it only took a day. Meanwhile they found 2 other systems that were due for repairs and did those as well. I like that they can look up the entire repair history of the car and see what has been done in the past. I feel that they were looking out for my safety with these repairs and not over-selling.
Guisela C., Customer Relations Manager from Tipton Hyundai responded on 11/20/2018

We value your business and look forward to seeing you again soon!

Guisela Castro
Customer Relations Manager
Tipton Hyundai
956-350-6098
gcastro@tiptonmotors.com 

MG
Maria G.
Brownsville, TX
2017 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/11/2018 Category: Service
Great service
Staff ready to receive my car and I was able to leave for work with time to spare. I was informed as soon as my car was ready to be picked up. Information about the service to my car was clearly explained to me.
Guisela C., Customer Relations Manager from Tipton Hyundai responded on 11/12/2018

Our Servic Advisors work hard and we're glad you appreciate them.

Guisela Castro
Customer Relations Manager
Tipton Hyundai
956-350-6098
gcastro@tiptonmotors.com 

AL
Alondra L.
Brownsville, TX
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2018
Friendly and felt appreciated.
The quality of service was great, Dominic was wonderful, he listened to my needs, and went above and beyond to get my car what it needed!