Overview

Overall Rating 4.59/5Overall Rating 4.59/5Overall Rating 4.59/5Overall Rating 4.59/5rating 4.59

483 Reviews

ReScore Reviews™ (5)

ReScore
Overall Rating 3.6/5Overall Rating 3.6/5Overall Rating 3.6/5rating 3.6rating 3.6
Original
Overall Rating 1.8/5rating 1.8rating 1.8rating 1.8rating 1.8
90% Would Recommend
100% Business Response
Latest Review about 14 hours ago

Reviews


BP
Biatriz P.
Los Fresnos, TX
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2019 Category: Service
Hyundai auto service department
Mr. John Wells was very professional and accommodating as always. We have purchased 4 Hyundai and a Ford at Tipton Ford and we will continue to return as long as they have professional courteous well trained personnel like Mr. John Wells.

JW
James W.
South Padre Island, TX
2018 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2019 Category: Service
Been dealing with Tipton for 20 years
Great service,great people

KL
Karleen L.
Edina, MN
2017 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2019 Category: Service
Fast oil change. I was told it would take 1 hour but took less.
Clean efficient, fast service, wwll trained personnel.

EJ
Elsa J.
Brownsville, TX
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
04/15/2019 Category: Service
Not very happy
Please see case #15678462
Joe V., SERVICE MANAGER from Tipton Hyundai responded on 04/15/2019

Thank you for your feed back we found and resovled the issue. We will also do what is needed to remedy the situation at hand.
Once again thank you for giving us the opportunity to resovle the issue...

JOE VILLARREAL
SERVICE MANAGER
956-350-6212

RS
Rolando S.
Brownsville, TX
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/08/2019 Category: Service
Great customer service
I have been taking my Hyundai vehicle to Tipton Hyundai for years now. They have had different service rep through out the years but Jim Wells has been there and has always taken care of the customers. The place is clean and service is fast. Jim Wills calls you when the car repairs or issues are completed. Very easy to talk to and explains when your not quiet sure of the issue
Joe V., SERVICE MANAGER from Tipton Hyundai responded on 04/09/2019

Thank you for the great survey. We appreciate your business!

Joe Villarreal
Hyundai Service Manager/Quicklane Service Manager
Tipton Hyundai
956-350-6212
joev@tiptonmotors.com


Verified Customer
Brownsville, TX
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/08/2019 Category: Service
Fast friendly service
Nancy was very efficient and re ognized my problem immediately.
Joe V., SERVICE MANAGER from Tipton Hyundai responded on 04/09/2019

Thank you for the great survey. We appreciate your business!

Joe Villarreal
Hyundai Service Manager/Quicklane Service Manager
Tipton Hyundai
956-350-6212
joev@tiptonmotors.com


JH
John H.
Zeeland, MI
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/06/2019 Category: Service
Very accommodating
Good service. Very friendly
Joe V., SERVICE MANAGER from Tipton Hyundai responded on 04/09/2019

Thank you for your feedback. We appreciate your business





Joe Villarreal
Service Manager

Joe V., SERVICE MANAGER from Tipton Hyundai responded on 04/09/2019

Thank you for your feedback. We appreciate your business





Joe Villarreal
Service Manager


Verified Customer
Brownsville, TX
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/04/2019 Category: Service
Customer service
John provides excellent customer service & communicates very well
Joe V., SERVICE MANAGER from Tipton Hyundai responded on 04/09/2019

Thank you for your feedback. We appreciate your business

JOE VILLARREAL
SERVICE MANAGER
956-350-6212

JE
Jesus E.
Brownsville, TX
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/04/2019 Category: Service
Never change
Never change, keep doing what you are doing, all the times I have been here I have never been disappointed. Prices are reasonable and their recommendations are of high quality assurance that your vehicle be in top performance
Joe V., SERVICE MANAGER from Tipton Hyundai responded on 04/09/2019

Thank you for your feedback. We appreciate your business



JOE VILLARREAL
SERVICE MANAGER
956-350-6212


PL
Paloma L.
Brownsville, TX
2017 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/02/2019 Category: Service
Crear and fast service.
The girl who assisted me was very attentive.
Joe V., SERVICE MANAGER from Tipton Hyundai responded on 04/09/2019

Thank you for your feedback. We appreciate your business

JOE VILLARREAL
SERVICE MANAGER
956-350-6212

RG
Rosa G.
Brownsville, TX
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/01/2019 Category: Service
Excellent service
Service at the dealership was great and the car was ready within the time given to us.
Joe V., SERVICE MANAGER from Tipton Hyundai responded on 04/09/2019

Thank you for your feedback. We appreciate your business

JOE VILLARREAL
SERVICE MANAGER
956-350-6212

JM
Joanne M.
Brownsville, TX
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/01/2019 Category: Service
Fast service
Great service!
Joe V., SERVICE MANAGER from Tipton Hyundai responded on 04/09/2019

Thank you for your feedback. We appreciate your business

JOE VILLARREAL
SERVICE MANAGER
956-350-6212

GH
Gail H.
Brownsville, TX
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/25/2019 Category: Service
Real Service
My back door would not unlock. The service department came and picked up my Tuscon, fixed the door, serviced the car and returned it to my job before I needed to leave for lunch. Amazing.
Guisela C., Customer Relations Manager from Tipton Hyundai responded on 03/26/2019

Our Service Advisors work hard, and we're glad you appreciate them. Thank you for your confidence. 

Guisela Castro
Customer Relations Manager
Tipton Hyundai
956-350-6098
gcastro@tiptonmotors.com 

RN
Ruth N.
Brownsville, TX
2013 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/22/2019 Category: Service
next service
Service visit very successful no charges for an added device to the engine and a warranty for 10 years.
Thanks Hyundai and Tipton Motors!
Joe V., SERVICE MANAGER from Tipton Hyundai responded on 03/22/2019

Thank you for your feedback. We appreciate your business





Joe Villarreal
Service Manager


KB
Kenneth B.
Austin, TX
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/20/2019 Category: Service
Great Customer Service
I like how they persuaded me to trade me old car for a new one.
Joe V., SERVICE MANAGER from Tipton Hyundai responded on 03/22/2019

Thank you for your feedback. We appreciate your business





Joe Villarreal
Service Manager


AP
Arthur P.
Olmito, TX
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/19/2019 Category: Service
Friendly efficient service
Service Advisor remains friendly and attentive.
Joe V., SERVICE MANAGER from Tipton Hyundai responded on 03/22/2019

Thank you for your feedback. We appreciate your business





Joe Villarreal
Service Manager


Verified Customer
Brownsville, TX
2018 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/12/2019 Category: Service
Ok.
Just went for an oil change by appt.
Oil change and carwash with in 1 hour.
Car wash is free however left a lot water spots, which I had to re- wash and vacuum.
Will return for oil change but no car wash, those spots if not taken care of will leave a mark
Joe V., SERVICE MANAGER from Tipton Hyundai responded on 03/22/2019

Thank you for your feedback. We appreciate your business





Joe Villarreal
Service Manager


VV
Veronica V.
Brownsville, TX
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/12/2019 Category: Service
Great customer service
The service dept mgr was very friendly
Joe V., SERVICE MANAGER from Tipton Hyundai responded on 03/22/2019

Thank you for your feedback. We appreciate your business





Joe Villarreal
Service Manager


PS
Pedro S.
Rancho Viejo, TX
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/07/2019 Category: Service
Right on time
Great people & professional service.
Joe V., SERVICE MANAGER from Tipton Hyundai responded on 03/22/2019

Thank you for your feedback. We appreciate your business





Joe Villarreal
Service Manager


NR
Neil R.
Los Fresnos, TX
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/07/2019 Category: Service
Fast service
Fast honest service.
Joe V., SERVICE MANAGER from Tipton Hyundai responded on 03/22/2019

Thank you for your feedback. We appreciate your business





Joe Villarreal
Service Manager