Titan Auto & Tire - South Chesterfield


Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5rating 4.81

541 Reviews

97% Would Recommend
Latest Review 1 day ago
Bill D. on 11/16/2017
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"Oil Change"
Friendly staff and prompt/Accurate Service
Vehicle: Kia Sportage
Service Date: 11/15/2017
Review Created: 11/16/2017 03:45 AM
Butch & K. at Titan Auto & Tire - South Chesterfield responded on 11/16/2017

Hi Bill,
We appreicate your kind review and the 5 stars! Thank you for trusting us with your vehicle. We look forward to helping you with your next vehicle service. Have a great afternoon.

Best Wishes,
Butch & Kim Taylor, Owners

Rachel H. on 11/15/2017
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"Fast service"
Titan was able to allow me to change my appointment time last minute when I had a ride so I didn’t have to wait while my car was worked on. They also had my car ready very quickly. Great customer service!
Vehicle: Honda Civic Cpe
Service Date: 11/10/2017
Review Created: 11/15/2017 12:10 PM
Butch & K. at Titan Auto & Tire - South Chesterfield responded on 11/15/2017

Thanks Rachel! We appreciate the 5 stars. Glad to hear you had great customer service.

Best Wishes,
Butch & Kim Taylor, Owners

Pam C. on 11/15/2017
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Pam said this business is fast and does a good job. She has never had a problem with them.
Vehicle: Ford Super Duty F-550 DRW
Category: Service
Service Date: 11/13/2017
Review Created: 11/15/2017
This review was collected via phone interview by Customer Research Inc.
Taylor T. on 11/12/2017
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"Excellent, fast service provided"
I had numerous issues with my vehicle. The staff at Titan addressed all of them and resolved the issus.
Vehicle: Chrysler PT Cruiser
Service Date: 11/10/2017
Review Created: 11/12/2017 05:08 AM
Butch & K. at Titan Auto & Tire - South Chesterfield responded on 11/13/2017

Hi Taylor,
Thank you for letting us know all your vehicle issues were resolved and you were happy with your service. We appreciate your business and look forward to seeing you again soon.

Best Wishes,
Butch & Kim Taylor, Owners

Zach B. on 11/09/2017
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Zach said this business was convenient and fast.
Vehicle: Subaru Forester
Category: Service
Service Date: 10/16/2017
Review Created: 11/09/2017
This review was collected via phone interview by Customer Research Inc.
Butch & K. at Titan Auto & Tire - South Chesterfield responded on 11/10/2017

Hi Zach,
We are happy to hear our Titan Team gave you good and fast service. We want to make care care as convenient as possible for you. Have a great weekend.

Best Wishes,
Butch & Kim Taylor, Owners 

Traci S. on 11/08/2017
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Traci said the business was honest and they were able to work with her schedule. She really appreciates them.
Vehicle: Dodge Grand Caravan
Category: Service
Service Date: 10/16/2017
Review Created: 11/08/2017
This review was collected via phone interview by Customer Research Inc.
Butch & K. at Titan Auto & Tire - South Chesterfield responded on 11/10/2017

Hi Traci,
It was our pleasure to help you with your car care. Thank you for trusting us with your Grand Caravan. We appreciate your business and look forward to seeing you again soon.

Best Wishes,
Butch & Kim Taylor, Owners

Ronald S. on 11/07/2017
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Spoke with Ronald's wife. She said the staff is good, fair, and honest. They do not make her do more than she has to, and they tell it like it is. The work is taken care of at a good price. They have recommended this business to friends.
Vehicle: Buick LeSabre
Category: Service
Service Date: 10/31/2017
Review Created: 11/07/2017
This review was collected via phone interview by Customer Research Inc.
Butch & K. at Titan Auto & Tire - South Chesterfield responded on 11/08/2017

Hi Ronald,
We thank you for being such loyal customers all these years. And we greatly appreciate you for referring us to your friends.

Best Wishes,
Butch & Kim Taylor, Owners

Larry G. on 11/05/2017
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"Nice people "
Yes iwill
Vehicle: Chevrolet Impala
Service Date: 11/02/2017
Review Created: 11/05/2017 02:26 PM
Butch & K. at Titan Auto & Tire - South Chesterfield responded on 11/08/2017

Hi Larry,
We appreciate you referring us to your friends and family. Thank you for choosing us for your vehicle care. Feel free to call us anytime you have a question or concern 804-524-9115.

Best Wishes,
Butch & Kim Taylor, Owners

James A. on 10/31/2017
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"Organised"
Quick and efficient service.
Vehicle: Toyota Camry
Service Date: 10/24/2017
Review Created: 10/31/2017 07:18 AM
Butch & K. at Titan Auto & Tire - South Chesterfield responded on 11/08/2017

Hi James,
We are happy to know you recieved quick and efficient service from our Titan Team. Thank you for choosing us for your vehicle service. We look forward to helping you again with your car care.

Best Wishes,
Butch & Kim Taylor, Owners

Michael F. on 10/31/2017
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Michael said this business is the best customer service. They are awesome.
Vehicle: Ford Escort
Category: Service
Service Date: 10/20/2017
Review Created: 10/31/2017
This review was collected via phone interview by Customer Research Inc.
Butch & K. at Titan Auto & Tire - South Chesterfield responded on 11/08/2017

Hi Michael,
We are so excited to hear our Titan Team gave you the best customer service. Thank you for your business we appreciate your trust in us. 

Best Wishes,
Butch & Kim Taylor, Owners

DJ L. on 10/26/2017
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"Great place"
Great place, people and service. Been using them since they were "All tune and lube". Vic and Cory are the real deal
Vehicle: Ford Police Interceptor
Service Date: 10/24/2017
Review Created: 10/26/2017 09:34 AM
Butch & K. at Titan Auto & Tire - South Chesterfield responded on 10/28/2017

Hi DJ,
Thank you for being a loyal customer! It's been a few years since the name change and we appreciate you staying with us for all this time. We love our Titan Team. Vic and Cory are the best! 

Best Wishes,
Butch & Kim Taylor, Owners

Gene R. on 10/26/2017
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Gene said he received good service.
Vehicle: Buick LaCrosse
Category: Service
Service Date: 10/24/2017
Review Created: 10/26/2017
This review was collected via phone interview by Customer Research Inc.
Butch & K. at Titan Auto & Tire - South Chesterfield responded on 11/08/2017

Hi Gene,
Thank you for the 5 stars! We are happy to hear you had good service. We appreciate you choosing us for your vehicle service. Have a great evening.

Butch & Kim Taylor, Owners

Demetrius K. on 10/23/2017
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Demetrius said this business was great.
Vehicle: Chrysler Pacifica
Category: Service
Service Date: 10/11/2017
Review Created: 10/23/2017
This review was collected via phone interview by Customer Research Inc.
Butch & K. at Titan Auto & Tire - South Chesterfield responded on 11/13/2017

Hi Demetrius,
Thanks for the 5 stars! We value your business and appreciate your kind review.

Butch & Kim Taylor, Owners

Curtis H. on 10/16/2017
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"Excellent Customer Service!"
We arrived at your business without an appointment. We were able to get our Corolla evaluated and the tires rotated as well as an estimate of repairs needed in the near future in a timely manner! We so appreciate your business and cannot believe we have lived in the area for seven years and never knew about this shop! We will be scheduling future service with you!
Vehicle: Toyota Corolla
Service Date: 10/12/2017
Review Created: 10/16/2017 07:33 AM
Butch & K. at Titan Auto & Tire - South Chesterfield responded on 10/16/2017

Hi Curtis,
We are glad your finally found us! Thank you for giving us the opportunity to earn your business. It's great to hear you had an excellent experience. We look forward to helping you with future vehicle service. Have wonderful evening. 

Butch & Kim Taylor, Owners

Nelson M. on 10/10/2017
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Nelson said the cost was a little too much.
Vehicle: Chevrolet Pickup
Category: Service
Service Date: 10/05/2017
Review Created: 10/10/2017
This review was collected via phone interview by Customer Research Inc.
Butch & K. at Titan Auto & Tire - South Chesterfield responded on 10/28/2017

Hi Nelson,
We are sorry to hear you found our services too expensive. Our costs are based on the quality parts we use for repairs and maintenance as well as the experienced techs we hire to give you the best service. Thank you for your business.

Best Wishes,
Butch & Kim Taylor, Owners

Sommer H. on 10/09/2017
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Sommer said the business was accommodating, and the staff was knowledgeable. They fit her vehicle in without an appointment, and everyone was polite.
Vehicle: Ford Expedition
Category: Service
Service Date: 10/02/2017
Review Created: 10/09/2017
This review was collected via phone interview by Customer Research Inc.
Butch & K. at Titan Auto & Tire - South Chesterfield responded on 10/28/2017

Hi Sommer,
We were happy to help you with your car care. Thank you for your business and we look forward to seeing you again soon.

Best Wishes,
Butch & Kim Taylor, Owners

Keisha C. on 10/07/2017
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"I love learning about my car and it made me feel empowered as a woman."
David did a great job on my truck and I was able to learn more about how my vehicle is built under the hood. The customer service was great and I highly recommend customers to have their vehicle serviced at this shop.
Vehicle: Chevrolet TrailBlazer
Service Date: 10/06/2017
Review Created: 10/07/2017 08:53 AM
Butch & K. at Titan Auto & Tire - South Chesterfield responded on 10/09/2017

Hi Keisha,
We are so glad you had a great time learning about your vehicle. We know we've done our job when you leave feeling empowered! Ask all the questions you want, our guys have the answers. Thank you for your business and the wonderful review. We look forward to helping you learn more about your car at your next visit.

Best Wishes,
Butch & Kim Taylor, Owners

Rick D. on 10/03/2017
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"Awesome service"
I had less than a 15-minute wait for two tires to be installed
Vehicle: Volkswagen Jetta Sedan
Service Date: 09/28/2017
Review Created: 10/03/2017 01:20 AM
Butch & K. at Titan Auto & Tire - South Chesterfield responded on 10/03/2017

Hi Rick,
It's great to hear you had awesome service and only a 15 minute wait. Thank you for your business and have a great afternoon.

Best Wishes,
Butch & Kim Taylor, Owners

Anne B. on 09/30/2017
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Anne said the service was convenient. The work is always good.
Vehicle: Toyota Sienna
Category: Service
Service Date: 09/29/2017
Review Created: 09/30/2017
This review was collected via phone interview by Customer Research Inc.
Butch & K. at Titan Auto & Tire - South Chesterfield responded on 10/03/2017

Hi Anne,
Thank you for your business. We appreciate you being such a loyal customers. Have a great afternoon.

Best Wishes,
Butch & Kim Taylor, Owners

Harvey T. on 09/26/2017
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Harvey said the staff has always been good to him.
Vehicle: Nissan Frontier
Category: Service
Service Date: 09/20/2017
Review Created: 09/26/2017
This review was collected via phone interview by Customer Research Inc.
Butch & K. at Titan Auto & Tire - South Chesterfield responded on 10/03/2017

Hi Harvey,
We are happy to know you consistentlly have good service from our Titan Team. We value your business and trust in us.

Best Wishes,
Butch & Kim Taylor, Owners

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