Titan Auto & Tire - South Chesterfield

Hi Jay,
We are so glad you found us! Thank you for choosing Titan Auto for your vehicle care. We appreciate your business and look forward to seeing you again soon.

Best Wishes,
Butch & Kim Taylor, Owners

Hi Marjorie, 
We appreciate you being one of our loyal customers. Thank you for referring friends and family to us for service. Your recommendation is the best compliment you can give us. Have a wonderful day.

Best Wishes,
Butch & Kim Taylor, Owners

Hi Richard,
Thank you choosing us for your state inspection. We appreciate your business and look forward to helping you with future car care. Have a great day.

Best Wishes,
Butch & Kim Taylor, Owners

Hi Carolyn,
Thank you very much for your 5 stars and kind words. We appreciate your business and hope you have a wonderful day.

Best Wishes,
Butch & Kim Taylor, Owners

Hi Jamie,
We are very happy you had a great experience with Vic and Damion. Thank you for trusting us with your car. We look forward to helping you with your future car care.

Best Wishes,
Butch & Kim Taylor, Owners

Hi Virnalisa and Miquel,
We are very happy to hear our Titan Team was so easy to work with. Thank you for trusting us with your vehicle. And we also appreciate you taking the time to also share your experience in a Google review. Have a great afternoon.

Best Wishes,
Butch & Kim Taylor, Owners

Hi Dennis,
We appreciate you trusting us with your vehicle and thank you for your business. It's good to know our Titan Team treated you well. Have a great day.

Best Wishes,
Butch & Kim Taylor, Owners

Hi Corey,
Thank you for your business. However we are a bit confused by your review and feedback. We appreciate you saying we are "nice and clean". What did you mean by "Its not great at all."? We are hoping there was a typo and if so would like to ask you to correct it. Customer reviews are very important to us and we take each one seriously. Thank you.

Butch & Kim Taylor, Owners

Hi James,
We are sorry to hear you did not have a good experience with us. Addressing the concerns you have listed beginning with your alignment. The alignment was done almost 12 months ago. Your brakes were found to be extremely worn. As a reputable automotive repair shop we make our customers safety a priority. We inspect every vehicle that we see for important maintenance and safety issues. Your vehicle is almost 20 years old and has many maintenance issues as would be expected for its age. The only service you purchased was an oil change. Our recommendations are simply that recommendations it is up to you as to how you want to care for your vehicle. Our staff in no way was dishonest with you. Your appointment was at 11:30am and you checked out around 12:30pm so you were here about 60 minutes. 

Butch & Kim Taylor, Owners

Hi Angie,
We are very sorry to hear our technician left your vehicle dirty. We hope the vehicle detail we are providing will fix the problem. Again please accept our apology and let us know if the detailing was enough to clearn your vehicle. Have a great weekend. 

Best Wishes, 
Butch & Kim Taylor, Owners

Hi Jim,
Thank you for giving us the opportunity to earn your business. We are so happy you will be back for more vehicle care. We appreciate your business and trust in us. Have a great weekend.

Best Wishes,
Butch & Kim Taylor, Owners

Hi Tameka,
It's not a happy day to get a rejection sticker but the annual Virginia safety inspection does save lives and keeps us safe on the roads. We are very glad to hear our Titan Team was able to find the vehicle issues that may have put you in danger. Thank you for trusting us with your vehicle. We look forward to helping you with your future vehicle care.

Best Wishes,
Butch & Kim Taylor, Owners

Hi Serge,
Outstanding customer service is what we aim for and we are very happy to hear you had a great experience. Thank you for your business.

Best Wishes,
Butch & Kim Taylor, Owners

Thanks Chad! We are so happy our Titan Team was able to provide quick service so you could get back on the road and about your day. We appreciate your business and the 5 stars. Looking forward to seeing you again soon.

Best Wishes,
Butch & Kim Taylor, Owners

Hi Haleh,
We are very happy you recieved excellent service from our Titan Team and especially Vic. Thank you for recommending us to your friends. We greatly appreciate your business and hope you have a wonderful week.

Best Wishes,
Butch & Kim Taylor, Owners

Hi Mike,
We are glad you had a great experience with our Titan Team and like our new digital inspection. Thank you for trusting us with your vehicles. We look forward to helping you with your future vehicle care.

Best Wishes,
Butch & Kim Taylor, Owners

Hi Frank,
We are very happy to hear you recieved great and professional service from our Titan Team. Also we are glad to know you enjoyed our waiting area. Thank you for your business. We hope to see you again soon.

Best Wishes,
Butch & Kim Taylor, Owners

Hi Rick,
We are so glad your chose us for your vehicle care and it's wonderful to know our Titan Team gave you great service and saved you money on your brakes. We appreciate your business.

Best Wishes,
Butch & Kim Taylor, Owners

Hi Jordan,
We appreciate you choosing us for your vehicle care. Yes you are correct we are not the cheapest in town but we are the best! Your safety is our highest priority so we employ the best techs and use high quality parts in all of our services. Have a great weekend.

Best Wishes,
Butch & Kim Taylor, Owners