Hancock's Automotive


Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5rating 4.83

742 Reviews

98% Would Recommend
Latest Review 2 days ago
Catsy K. on 11/21/2017
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Catsy said the experience was good. The surroundings were nice.
Vehicle: Mercury Mountaineer
Category: Service
Service Date: 11/17/2017
Review Created: 11/21/2017
This review was collected via phone interview by Customer Research Inc.
Steven B. on 11/14/2017
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Steven said the staff did a good job.
Vehicle: Ford Ranger
Category: Service
Service Date: 11/06/2017
Review Created: 11/14/2017
This review was collected via phone interview by Customer Research Inc.
David C. on 11/10/2017
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David said the mechanic did everything as expected and it was done at the estimated price. They're a really nice staff.
Vehicle: Ford Pickup
Category: Service
Service Date: 10/30/2017
Review Created: 11/10/2017
This review was collected via phone interview by Customer Research Inc.
Fran F. on 11/09/2017
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Fran said the staff were friendly and they got the job done quickly.
Vehicle: Hyundai Elantra
Category: Service
Service Date: 11/03/2017
Review Created: 11/09/2017
This review was collected via phone interview by Customer Research Inc.
Nancy B. on 11/08/2017
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Nancy said the staff was courteous and friendly.
Vehicle: Ford Expedition EL
Category: Service
Service Date: 10/30/2017
Review Created: 11/08/2017
This review was collected via phone interview by Customer Research Inc.
Faye U. on 11/07/2017
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Faye said they would recommend this business.
Vehicle: Ford Taurus
Category: Service
Service Date: 10/18/2017
Review Created: 11/07/2017
This review was collected via phone interview by Customer Research Inc.
Mario A. on 11/07/2017
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Mario said this business was great. They had a good atmosphere.
Vehicle: Chevrolet Cavalier
Category: Service
Service Date: 11/03/2017
Review Created: 11/07/2017
This review was collected via phone interview by Customer Research Inc.
Crystal E. on 11/02/2017
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Spoke with Gail. She said this business always does exactly what they're supposed to do. He does not have any issues.
Vehicle: Kia Spectra
Category: Service
Service Date: 10/30/2017
Review Created: 11/02/2017
This review was collected via phone interview by Customer Research Inc.
CAROL C. on 10/28/2017
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"The mechanics."
I went in for the a free oil change and the mechanic came out to let me now that they also look at the rest of the fluids and engine and he came and spoke to me about some things he had seen to make me aware of my engine.
Vehicle: Toyota Avalon
Service Date: 10/25/2017
Review Created: 10/28/2017 01:39 PM
WILLIE W. on 10/27/2017
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"Excellence!!"
Friendly personnel and warm atmosphere
Vehicle: Lexus LS 460
Service Date: 10/26/2017
Review Created: 10/27/2017 11:29 AM
Murvell L. on 10/25/2017
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Murvell said she enjoyed the service.
Vehicle: Honda Accord Cpe
Category: Service
Service Date: 10/04/2017
Review Created: 10/25/2017
This review was collected via phone interview by Customer Research Inc.
Jacob W. on 10/25/2017
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Jacob said this business was able to get his repair completed in a timely manner.
Vehicle: BMW 5 Series
Category: Service
Service Date: 10/20/2017
Review Created: 10/25/2017
This review was collected via phone interview by Customer Research Inc.
Norman M. on 10/24/2017
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Norman said this business has been like family and he would recommend them for service.
Vehicle: Nissan Frontier 2WD
Category: Service
Service Date: 10/10/2017
Review Created: 10/24/2017
This review was collected via phone interview by Customer Research Inc.
David H. on 10/18/2017
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David said this business has provided good service for 35 years. They have fair prices and the work is done on time.
Vehicle: Dodge Intrepid
Category: Service
Service Date: 10/12/2017
Review Created: 10/18/2017
This review was collected via phone interview by Customer Research Inc.
Mitchelle H. on 10/16/2017
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Mitchelle said the business did a good job and all of the staff was honest.
Vehicle: Honda Civic
Category: Service
Service Date: 10/06/2017
Review Created: 10/16/2017
This review was collected via phone interview by Customer Research Inc.
EMMETT B. on 10/14/2017
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"Happy with services"
We are always happy with the prompt and complete service.
Vehicle: Ford Explorer Sport Trac
Service Date: 10/13/2017
Review Created: 10/14/2017 07:48 PM
Cheyenne D. on 10/09/2017
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Cheyenne said everyone was really nice and she was taken care of pretty quickly.
Vehicle: Mazda Mazda6
Category: Service
Service Date: 10/02/2017
Review Created: 10/09/2017
This review was collected via phone interview by Customer Research Inc.
Chakia B. on 10/06/2017
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Chakia said she did not have to wait long for her service. The employees knew what her vehicle needed. She appreciated the ride to work as they completed her service.
Vehicle: Lexus ES 350
Category: Service
Service Date: 09/29/2017
Review Created: 10/06/2017
This review was collected via phone interview by Customer Research Inc.
Rhonda G. on 09/30/2017
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Rhonda said this business provides great service.
Vehicle: Ford Escape
Category: Service
Service Date: 09/29/2017
Review Created: 09/30/2017
This review was collected via phone interview by Customer Research Inc.
Amanda L. on 09/26/2017
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Amanda said they were helpful and responsive.
Vehicle: Chrysler 200
Category: Service
Service Date: 09/20/2017
Review Created: 09/26/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 742 in total