Overview

Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5rating 4.83

817 Reviews

98% Would Recommend
Latest Review 6 days ago

Reviews


PD
Parts D.
Richmond, VA
Chevrolet City Express Cargo Van
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
Spoke with Eric. He said the business provided great service.
This review was collected via phone interview by Customer Research Inc.

MH
Marion H.
Chesterfield, VA
Honda Odyssey
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
Marion said the service was good.
This review was collected via phone interview by Customer Research Inc.

EO
Eseose O.
Petersburg, VA
Toyota RAV4
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/10/2018 Category: Service
Eseose said this was a pretty good experience overall for him. It took a bit longer than expected.
This review was collected via phone interview by Customer Research Inc.

MR
Mirssandra R.
Virginia
Honda Accord Sdn
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/07/2018 Category: Service
Mirssandra said she had a very good experience and the staff provided good service.
This review was collected via phone interview by Customer Research Inc.

TR
Tom R.
Manteo, NC
Toyota RAV4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2018 Category: Service
Spoke with Ann. She said they were efficient and fast on getting the job done and they quoted a good price.
This review was collected via phone interview by Customer Research Inc.

BE
Bryan E.
Richmond, VA
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/02/2018 Category: Service
Bryan said the business was very honest and up front with him and the work was done in a good amount of time.
This review was collected via phone interview by Customer Research Inc.

MJ
mary J.
Virginia
Jeep Grand Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018 Category: Service
Mary said this business is fantastic. They provide accurate information, the staff is very personable, and she doesn't know what she would do without them.
This review was collected via phone interview by Customer Research Inc.

KT
Katherine T.
Chesterfield, VA
Ford Fusion
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
Katherine said that the facility performs any task requested, they make the experience nice and are very fast in completing service.
This review was collected via phone interview by Customer Research Inc.

DN
Dale N.
Chesterfield, VA
Ford Edge
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018 Category: Service
Dale said the staff were polite and the service was quick.
This review was collected via phone interview by Customer Research Inc.

CQ
CHRIS Q.
Richmond, VA
Toyota RAV4
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/11/2018
they fix it mite take a wail and some money
i like the owner he is such a nice guy .and he works with you to get the job done right thats why i go back and all the staff are good to

NC
Nathan C.
Chesterfield, VA
Honda Odyssey
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/09/2018 Category: Service
Nathan said he was happy with the service.
This review was collected via phone interview by Customer Research Inc.

LW
Lanice W.
Chesterfield, VA
BMW 3 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2018 Category: Service
Lanice said she liked the service at the business.
This review was collected via phone interview by Customer Research Inc.

WH
Wayne H.
Richmond, VA
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2018 Category: Service
Wayne said the business did a good job.
This review was collected via phone interview by Customer Research Inc.

DC
David C.
Richmond, VA
Buick Lucerne
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2018 Category: Service
David said they always do a good job. He has never had a problem with them.
This review was collected via phone interview by Customer Research Inc.

FM
Fabian M.
Richmond, VA
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/01/2018 Category: Service
Spoke with Christy. She said they are awesome. They are really good people who treat their customers the way that they should. The customer service is great.
This review was collected via phone interview by Customer Research Inc.

TW
Tony W.
Richmond, VA
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/01/2018 Category: Service
Tony said the experience was great.
This review was collected via phone interview by Customer Research Inc.

FQ
Floyd Q.
Richmond, VA
Lexus ES 300
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2018 Category: Service
Floyd said the employees were honest and treated him well. They were on top of their game. Dean stood behind his work. He had no problems. This was a good place to take his vehicle.
This review was collected via phone interview by Customer Research Inc.

RH
Rodney H.
Amelia Court House, VA
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
05/11/2018 Category: Service
Rodney said he went into the business to purchase a tire for his vehicle. He was quoted a price of $173. When he went in to pick the tire up, it was $273. He stated the man said he must have misquoted the price. Rodney said it was still less costly than anywhere else.
This review was collected via phone interview by Customer Research Inc.

NH
Nikki H.
Richmond, VA
Lincoln MKX
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2018 Category: Service
Nikki said the staff have great customer service, and they fixed her problem in a short period of time.
This review was collected via phone interview by Customer Research Inc.

MA
Mark A.
Richmond, VA
Chrysler Town & Country
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2018 Category: Service
Spoke with Susan. She said this facility is wonderful and the work has always been top notch. She has gone to Dean and Pam for 35 years. They have always taken care of all the vehicles and she has never had a problem. Dean does quality work, provides good relations and is like family.
This review was collected via phone interview by Customer Research Inc.