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SureCritic / Titus Will Hyundai
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Titus Will Hyundai

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(53 Reviews)
74
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Score Details

5 stars
84%
4 stars
8%
3 stars
4%
2 stars
<1%
1 star
1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
Original Review
Overall Rating 3.4/5Overall Rating 3.4/5Overall Rating 3.4/5Overall Rating 3.4/5Overall Rating 3.4/5
12
Total ReScores™
4.8
ReScore™ Average
74
Net Promoter Score ®

Business Details

Categories
Contact
(360) 357-5515
No Business Hours Provided

Business Hours

* No Time Zone provided
2255 Carriage Loop South West Olympia, WA 98502
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Sales Department 's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(53 Reviews)
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Recent Reviews
CB
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Clair B.
Mossyrock, WA
2022 Hyundai Palisade
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
03/07/2022
verified customerVerified Customer
0
Category: Sales
Dishonest? Or just not knowledgeable about there product.
I bought a car that was scheduled to be delivered to the lot. I was told that this car had certain features that it did not by my salesperson. I did some research and found that it probably wouldn’t. So I called the dealership to check. I was actually going to upgrade, But a different salesperson told me that it was a rare car and that it would have all the features that I specified that I wanted.
When we picked up the car, I asked our salesperson again. He again said that it would have it.
He didn’t walk us through the features of the vehicle make sure that it was all set up for us. Basically I felt rushed out the door.
I should have read specs when we signed. And not trusted the “knowledgeable”sales department. So I’m know that that is really on me. But all in all I feel like when you are paying above MSRP on a &50,000 vehicle. Service should be at least very good. I feel like it was subpar. Still love my Palisade though!
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