Overview

Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5rating 4.82

150 Reviews

99% Would Recommend
Latest Review 4 days ago

Reviews


EJ
EMMA J.
Portland, OR
Chevrolet Equinox
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2018
Efficient and helpful
Thank you so much for helping me fix my seatbelt I’m such a timely manner. You went above and beyond to help and I will forever be a customer. God Bless

JB
JIM B.
Lake Oswego, OR
Scion xD
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2018
Todd's is a great place to bring your car
Great place you can trust, great service, reasonable turnaround times, even a free loaner car.

FS
FRITZ S.
Lake Oswego, OR
Toyota Prius
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/05/2018
Always a good experience
I have been taking my Prius to Todd’s for years. They always provide great service, and communicate every aspect of any work needing to be done in an easily understandable manner. The work is always done right the first time, and at a reasonable price.

LH
LYNN H.
Lake Oswego, OR
Honda Civic
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/04/2018
They are prompt and provide important information about my car.
Highly professional and courteous service!

MB
MATTHEW B.
Portland, OR
Honda Pilot
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/03/2018
Great service
My only feedback is that you call right away to give an estimate on when vehicle will be finished

Verified Customer
Tualatin, OR
Honda Civic Coupe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/03/2018
Best mechanic ever
I've been going to Todd for 20 years and3cars. They are honest and efficient.

Verified Customer
West Linn, OR
Lexus ES 300
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2018
Kevin came through at Todd’s
Had a key needing reprogramming and Kevin guided me through the process and with 24 hours we had our new key.

PH
Phil H.
Tualatin, OR
Honda CR-Z
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
09/29/2018 Category: Service
Phil said that the business told him his vehicle was ready when it wasn't, as they had gotten the wrong part. It took a while to get the correct part replaced.
This review was collected via phone interview by Customer Research Inc.

ME
Maynard E.
West Linn, OR
Mercedes-Benz 190E
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2018 Category: Service
Spoke with Maynard's wife. She said she thought there was something wrong with her vehicle but they took it in and they told her there was absolutely nothing wrong with it and also did not charge her. She said can't find a place like this anywhere so she was very pleased.
This review was collected via phone interview by Customer Research Inc.

JT
JENNIFER T.
Tigard, OR
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/21/2018
Great Oil Change
Thanks for the great oil change. A headlight went out during the appointment and was also fixed. Appreciate that.

JB
JONATHAN B.
Lake Oswego, OR
Saab 9-3
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018
Honest quality service
Recently took my wife’s Sabb to Todd’s for 7500 mile service and shortly after for break service. Repairs were completed when promised and for exactly what had been estimated. Very pleased to have such honest reliable people so close to home.

SB
SARA B.
Portland, OR
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2018
Excellent customer service and top notch service!
I had a great experience at Todd's Automotive. The staff was friendly, knowledgeable and courteous. They were very thorough and took excellent care of my car. I will be taking my vehicles to Todd's Automotive from now on. Thanks guys!

DM
Denise M.
Oregon
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2018 Category: Service
Denise said the staff at this business did a good job.
This review was collected via phone interview by Customer Research Inc.

RH
RON H.
Lake Oswego, OR
Lexus RX 330
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2018
The service and the people.
Great honest service. They explain the problem and the fix so even I can understand. Just repair whats needed, no up selling.

ZP
Zena P.
Lake Oswego, OR
Honda Accord Sdn
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/04/2018 Category: Service
Zena said she trusts the staff to do only what is needed at the time.
This review was collected via phone interview by Customer Research Inc.

CO
Chuck O.
West Linn, OR
Lexus RX 350
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/31/2018 Category: Service
Chuck said this business is great. He has been using it for 5 or 6 years. The business provides great service for less than what the dealership charges.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Sherwood, OR
Chevrolet Equinox
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/29/2018
Fair pricing, clear explanations of work needed and work done, honesty & courtesy.
Fair pricing, clear explanations of work needed and work done, honest and polite.

MC
MICKEY C.
Lake Oswego, OR
BMW 135i
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/29/2018
Great service, car service was completed quickly.
Fantastic

KW
KATE W.
Lake Oswego, OR
Mazda Mazda3
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/26/2018
Friendly fast service
I called Todd's about a bearing that needed to be replaced, and by the next morning my car was in, completed under time and for the cost I was quoted. The staff was very friendly and helpful. Would definitely recommend!

PS
PAMELA S.
Lake Oswego, OR
Nissan Murano
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/26/2018
Great Service
Car died, got towed to Todd’s. Diagnosed as dead alternator. Gave choices of new or remanufactured, explained prices and benefits of each. I directed them to proceed with the work. It was ready when promised at the stated price. Couldn’t be happier