Ron K. on 04/21/2018
Ron said this business did a good job. He asked for them to keep up the good work. It's hard, but keep it up.
Vehicle:
Acura TSX
Category:
Service
Service Date:
04/19/2018
Review Created:
04/21/2018
This review was collected via phone interview by Customer Research Inc.
Paul M. on 04/19/2018
Paul said he recommends this business for service.
Vehicle:
Toyota Prius
Category:
Service
Service Date:
03/29/2018
Review Created:
04/19/2018
This review was collected via phone interview by Customer Research Inc.
Jack S. on 04/19/2018
Jack said he was very happy with Todd who was honest and didn't try to up-sell him on anything.
Vehicle:
Toyota FJ Cruiser
Category:
Service
Service Date:
04/13/2018
Review Created:
04/19/2018
This review was collected via phone interview by Customer Research Inc.
EMILY H. on 04/06/2018
"Excellent, accommodating service!"
Todd's is not my local or regular shop, I had to take my vehicle there for convenience after it broke down on the road. Not only did they do an excellent job on my car, they also checked over my vehicle for no additional charge. Customer service was very good and they let me pick up my car at a time convenient for me, despite it being outside their office hours. Thanks, Todd's!
Vehicle:
Subaru Forester (Natl)
Service Date:
04/04/2018
Review Created:
04/06/2018 03:20 AM
Todd W. at Todd's Automotive responded on 04/06/2018
Emily, we appreciate the opportunity to help you. Please feel free to call if you have questions or need guidence in any way.
Thank you,
Todd's Automotive
Paul E. on 04/03/2018
Paul said nothing has gone wrong with his vehicle so far, and it seems to be working fine.
Vehicle:
Lexus ES 300
Category:
Service
Service Date:
03/30/2018
Review Created:
04/03/2018
This review was collected via phone interview by Customer Research Inc.
LORI W. on 03/29/2018
"Excellent Service; Fair Price"
As always, Todd provided excellent service. I was able to use a loaner car for the day. I have been going there for over 10 years and will continue going back.
Vehicle:
Lexus ES 300
Service Date:
03/26/2018
Review Created:
03/29/2018 06:36 AM
Steve P. on 03/29/2018
Steve said he's a really nice guy and he seems to run a reputable business.
Vehicle:
Acura TL
Category:
Service
Service Date:
03/27/2018
Review Created:
03/29/2018
This review was collected via phone interview by Customer Research Inc.
Nijay G. on 03/26/2018
Nijay said he was not provided with a print out of his diagnostic charges. He would have appreciated being given service options.
Vehicle:
Honda Odyssey
Category:
Service
Service Date:
03/22/2018
Review Created:
03/26/2018
This review was collected via phone interview by Customer Research Inc.
DENNIS T. on 03/25/2018
"Love Todd"
A great place feel very confident in what they do and trust their decisions. Goo to give business to a local company.
Vehicle:
Subaru XV Crosstrek
Service Date:
03/22/2018
Review Created:
03/25/2018 07:57 PM
LYNN H. on 03/23/2018
"Appreciation for the auto service"
As usual, Todd's provided great, professional service.
I've been taking my vehicles here for about 35 years.
I can'ts imagine anyone else servicing them.
Thank you to the entire staff for what you do to
keep us driving safe and secure.
I've been taking my vehicles here for about 35 years.
I can'ts imagine anyone else servicing them.
Thank you to the entire staff for what you do to
keep us driving safe and secure.
Vehicle:
Honda Civic
Service Date:
03/22/2018
Review Created:
03/23/2018 08:02 PM
JOSEPH D. on 03/11/2018
"Quality"
You seem to be getting a bit expensive, but quality is good.
Vehicle:
Subaru Impreza Sedan
Service Date:
03/09/2018
Review Created:
03/11/2018 10:18 AM
Khosrow A. on 02/28/2018
Khosrow said he did not like the way the staff did the work. He called them and explained what the problem was but when he went to the business they said they could not fix his vehicle despite knowing what the issue was before hand.
Vehicle:
Honda Civic
Category:
Service
Service Date:
02/23/2018
Review Created:
02/28/2018
This review was collected via phone interview by Customer Research Inc.
Todd W. at Todd's Automotive responded on 03/05/2018
Once it was determined to be a carburetor issue, we had to give you the unfortunate news that a 1986Â carburetor could not be effectively repaired and that new ones are no longer available...
There was no charge for our diagnosis based on this unfavorable outcome. Best Wishes.
Todd's Automotive
Jan L. on 02/22/2018
Jan said the business always does everything she asks them to do and they are always on time.
Vehicle:
Toyota Prius v
Category:
Service
Service Date:
01/22/2018
Review Created:
02/22/2018
This review was collected via phone interview by Customer Research Inc.
Adele J. on 02/20/2018
Adele said the staff were able to get her vehicle in when she wanted her appointment, they had good timing. They let her have a loaner vehicle and Todd was nice enough not to charge her for it. When something came up during the service the staff called her first which we was happy with. The visit went really well.
Vehicle:
Lexus RX 350
Category:
Service
Service Date:
02/15/2018
Review Created:
02/20/2018
This review was collected via phone interview by Customer Research Inc.
Steve E. on 02/20/2018
Steve said he was completely satisfied with the one minor exception. His windshield wipers needed to be adjusted after the service.
Vehicle:
Toyota Avalon
Category:
Service
Service Date:
02/14/2018
Review Created:
02/20/2018
This review was collected via phone interview by Customer Research Inc.
Vicki S. on 02/17/2018
Vicki said he had a good experience. The staff were very friendly and easy to work with. They told her the service would take two hours. They called and told her it was ready within that time frame. It was an easy process.
Vehicle:
Acura RDX
Category:
Service
Service Date:
02/13/2018
Review Created:
02/17/2018
This review was collected via phone interview by Customer Research Inc.
Anita N. on 02/15/2018
Anita said she has been a customer for fifteen years. She stated she has always felt she could trust the business.
Vehicle:
Toyota Corolla
Category:
Service
Service Date:
02/12/2018
Review Created:
02/15/2018
This review was collected via phone interview by Customer Research Inc.
PAUL R. on 02/13/2018
"Simplest solution solved the problem"
In diagnosing the problem they started with the simplest solution and it solved the problem for much less than I expected. They definitely exceeded my expectations.
Vehicle:
Lexus GS 400 Luxury Perform Sdn
Service Date:
02/12/2018
Review Created:
02/13/2018 07:53 PM
JOHN K. on 02/10/2018
"Great service and attitude "
Todd and Kevin provide excellent info and go the extra mile to ensure safety and function of our 3 cars.
Vehicle:
Lexus ES 300
Service Date:
02/08/2018
Review Created:
02/10/2018 11:49 AM
KEN L. on 02/08/2018
Recommended
"review of service"
I didn't shop around so it's difficult to compare pricing. $200 for oil and filter change, along with coolant system flushing seems high. Overall, though service seemed fine. Got it done in timely fashion (same day).
Vehicle:
Lexus GS 350
Service Date:
02/07/2018
Review Created:
02/08/2018 11:18 PM
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