100% Would Recommend
Latest Review 17 days ago
Jennifer E. on 11/25/2017
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Jennifer said she needed something done quickly. She came in to this business without an appointment, and they took care of it right away.
Vehicle: Honda CR-V
Category: Service
Service Date: 11/22/2017
Review Created: 11/25/2017
This review was collected via phone interview by Customer Research Inc.
Scott S. on 11/25/2017
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Spoke with Alicia. She said the employees did an awesome job.
Vehicle: Subaru Outback
Category: Service
Service Date: 11/22/2017
Review Created: 11/25/2017
This review was collected via phone interview by Customer Research Inc.
Susan T. on 11/20/2017
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Susan said Todd and his crew are great and they are easy to work with. She can usually get in pretty fast. They know what they are doing. They go the extra mile to get back to her as to whether they can get a part or not. It is a good fit for her vehicle. Todd and his crew are exceptionally well trained. They are experts on hybrids. She is totally confident when she goes there. One of the things that impresses her about this business is how clean the facility is. In addition, they are thoughtful and careful about what they do.
Vehicle: Toyota Prius v
Category: Service
Service Date: 10/13/2017
Review Created: 11/20/2017
This review was collected via phone interview by Customer Research Inc.
Zena P. on 11/15/2017
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Zena said she trusts this business. They advised her of what she needed without trying to sell additional services.
Vehicle: Honda Accord Sdn
Category: Service
Service Date: 11/09/2017
Review Created: 11/15/2017
This review was collected via phone interview by Customer Research Inc.
Kelly H. on 11/15/2017
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Kelly said he has been going to the business for a long time.
Vehicle: Toyota RAV4
Category: Service
Service Date: 11/09/2017
Review Created: 11/15/2017
This review was collected via phone interview by Customer Research Inc.
Rose W. on 11/15/2017
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Rose said they do good work.
Vehicle: Mercury Sable
Category: Service
Service Date: 11/08/2017
Review Created: 11/15/2017
This review was collected via phone interview by Customer Research Inc.
Daniel K. on 11/13/2017
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Daniel said everything was nice and he was able to get a rental which he really appreciates. The work was done in a timely manner.
Vehicle: Nissan Maxima
Category: Service
Service Date: 10/27/2017
Review Created: 11/13/2017
This review was collected via phone interview by Customer Research Inc.
Phyllis A. on 11/13/2017
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Phyllis said the business is the best. She likes them very much.
Vehicle: Cadillac Catera
Category: Service
Service Date: 11/06/2017
Review Created: 11/13/2017
This review was collected via phone interview by Customer Research Inc.
SHERRILL J. on 11/12/2017
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"Always a great experience"
I can always count on Todd's to provide great customer service and a fair price. They explain the situation in plain terms and offer alternatives. They have my future business!
Vehicle: Toyota Camry
Service Date: 11/09/2017
Review Created: 11/12/2017 11:28 AM
KIM L. on 11/12/2017
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"Always great service."
We have been a customer at Todd's for many years. We always get great service and they only recommend work that needs to be done. Our cars are running great and are sure to last a lot longer because of the work of the mechanics at Todd's.
Vehicle: Toyota RAV4
Service Date: 11/10/2017
Review Created: 11/12/2017 09:48 AM
Jaime C. on 11/11/2017
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Jaime said she felt there was unnecessary work done.
Vehicle: Subaru Outback
Category: Service
Service Date: 09/12/2017
Review Created: 11/11/2017
This review was collected via phone interview by Customer Research Inc.
Todd W. at Todd's Automotive responded on 11/20/2017

Jaime,

I'm very concerned that the required services may not have been presented clearly and would appreciate the the opportunity to discuss your experience.
May I have permission to call you?

Sincerely,

Todd Weedman, owner
Todd's Automotive
Carol G. on 11/09/2017
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Carol said the employee is honest and he does a great job. He is great with his follow up and if the customer is not satisfied with the job, he fixes it with no questions asked. She's been a customer for 10 years and this is the only place she takes her vehicles for service.
Vehicle: Lexus RX 300 Luxury SUV
Category: Service
Service Date: 11/01/2017
Review Created: 11/09/2017
This review was collected via phone interview by Customer Research Inc.
Marilyn R. on 11/02/2017
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Marilyn said this business has good customer service.
Vehicle: Subaru Outback
Category: Service
Service Date: 10/26/2017
Review Created: 11/02/2017
This review was collected via phone interview by Customer Research Inc.
Steve C. on 10/31/2017
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Spoke with Abby. She said her vehicle was repaired on time and at a good price.
Vehicle: Buick Regal
Category: Service
Service Date: 10/04/2017
Review Created: 10/31/2017
This review was collected via phone interview by Customer Research Inc.
Charles U. on 10/30/2017
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Charles said this business did everything, but the price was a little expensive.
Vehicle: Chevrolet Blazer
Category: Service
Service Date: 10/05/2017
Review Created: 10/30/2017
This review was collected via phone interview by Customer Research Inc.
Wendy A. on 10/30/2017
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Wendy said she hasn't had any problems.
Vehicle: Hyundai Santa Fe
Category: Service
Service Date: 10/27/2017
Review Created: 10/30/2017
This review was collected via phone interview by Customer Research Inc.
Griffin R. on 10/30/2017
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Griffin said the business has good service.
Vehicle: Toyota Tacoma
Category: Service
Service Date: 10/25/2017
Review Created: 10/30/2017
This review was collected via phone interview by Customer Research Inc.
FRITZ S. on 10/29/2017
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"Always quality"
I have been taking my Prius to Todd’s for years. Great people, quality service.
Vehicle: Toyota Prius
Service Date: 10/27/2017
Review Created: 10/29/2017 04:36 PM
Clifford W. on 10/25/2017
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Clifford said the employees were honest, open, and to the point. They have pride in what they're doing and they did a great job.
Vehicle: Subaru Outback
Category: Service
Service Date: 10/11/2017
Review Created: 10/25/2017
This review was collected via phone interview by Customer Research Inc.
Teresa S. on 10/24/2017
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Teresa said the service took several days. The communication could be better.
Vehicle: Honda CR-V
Category: Service
Service Date: 10/18/2017
Review Created: 10/24/2017
This review was collected via phone interview by Customer Research Inc.
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