Overview

Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5rating 4.85

478 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
98% Would Recommend
Latest Review 2 days ago

Reviews


ML
MICHAEL L.
Astoria, NY
Pontiac Firebird
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018
Thank you!!!
Smooth process of dropping my firebird off for several issues in one big repair, great communication throughout the process, fair price, I’m thrilled that I trusted these professionals with my car 🙂

EC
EDIVERTO C.
Corona, NY
Land Rover Range Rover Sport
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018
Exceptional flow
They really have all my trust.. I was there for an oil change, while they did the job I took a nap at there rest space.. given all my trust for my vehicle..

DM
Don M.
New York, NY
Ford Ranger
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018 Category: Service
Don said the business provided good service and got it done in a timely manner.
This review was collected via phone interview by Customer Research Inc.

DF
Dewayne F.
Brooklyn, NY
Chevrolet Chevy Express
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2018 Category: Service
Dewayne said the staff give him good treatment and work with him. They do good work and treat him with respect, they don't take advantage of him.
This review was collected via phone interview by Customer Research Inc.
Oswaldo L. from Tolimas Auto Repair responded on 09/13/2018

Thank you for always choosing us as your go to shop we will always continue to provide you with top notch service.


DB
Dean B.
Astoria, NY
Chevrolet Avalanche
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/05/2018 Category: Service
Dean said the business has good customer service. The work they complete is good.
This review was collected via phone interview by Customer Research Inc.

RF
Roberto f.
New York, NY
Volvo V40
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/05/2018 Category: Service
Roberto said they were very nice. The vehicle is still leaking on the inside. Hopefully it will be resolved.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Forest Hills, NY
Chevrolet TrailBlazer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/02/2018
Great customer service
They assessed the issue quickly and had the quote resdy within 10 minutes.
Complex repair was completed without issue
Highly recommend
Oswaldo L. from Tolimas Auto Repair responded on 09/13/2018

Thank you for taking time out for the positive review we truly appreciate it.


KY
KARA Y.
Prince, NY
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/02/2018
Honesty and good work
They are honest about what needs to be done and do good work. They don’t do unnecessary work for an extra dollar. A rare find these days!
Oswaldo L. from Tolimas Auto Repair responded on 09/05/2018

Thank you for the positive feedback it is greatly appreciated. 


Verified Customer
Woodside, NY
Toyota Sienna
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/24/2018
Quick Diagnostics
I came in for a safety and emissions inspection, which usually takes a 10-15 minutes. This time took longer and for good reason, the mechanics were able to see that my brake pads needed replacement.

The findings didn't surprise me as it was already mentioned by another mechanic. It just shows you how thorough Tolima's is.
Oswaldo L. from Tolimas Auto Repair responded on 08/24/2018

Thank you for this kind review we really appreciate the feedback.


JR
James R.
Sunnyside, NY
Chrysler Sebring
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2018 Category: Service
James said they did a good job.
This review was collected via phone interview by Customer Research Inc.

SR
Steve R.
Astoria, NY
Subaru Impreza Coupe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/22/2018 Category: Service
Steve said the staff is very nice to him.
This review was collected via phone interview by Customer Research Inc.

LG
Luis G.
Sunnyside, NY
Honda Odyssey
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018 Category: Service
Luis said his experience with the business was very good.
This review was collected via phone interview by Customer Research Inc.
Oswaldo L. from Tolimas Auto Repair responded on 08/21/2018

Thank you for the kind review


KT
Kelzang T.
Elmhurst, NY
Nissan Pathfinder
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018 Category: Service
Kelzang said the service was good.
This review was collected via phone interview by Customer Research Inc.
Oswaldo L. from Tolimas Auto Repair responded on 08/21/2018

We appreciate the positive feedback


MA
Maria A.
Long Island City, NY
Toyota Yaris
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018 Category: Service
Maria said this business was very good.
This review was collected via phone interview by Customer Research Inc.
Oswaldo L. from Tolimas Auto Repair responded on 08/21/2018

Thank you for you kind review


ZB
Zsolt B.
Queens, NY
Subaru B9 Tribeca
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2018 Category: Service
Zsolt said the staff was fair.
This review was collected via phone interview by Customer Research Inc.

JB
JAMES B.
Woodside, NY
Ford Taurus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2018
KEEP UP THE GOOD WORK/TKS JIM
KEEP UP THE GOOD EXCELLENT WORK/TKS JIM
Oswaldo L. from Tolimas Auto Repair responded on 08/10/2018

Thank you so much for you feedback its greatly appreciated


JR
Javier R.
Albertson, NY
Dodge Grand Caravan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/06/2018 Category: Service
Javier said this is a good business. Everything was just fine.
This review was collected via phone interview by Customer Research Inc.

AM
Anthony M.
New York, NY
MINI Cooper Hardtop
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2018 Category: Service
Anthony said they have very good service, they were quick.
This review was collected via phone interview by Customer Research Inc.

MA
Mohamed A.
Astoria, NY
Acura TLX
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/01/2018 Category: Service
Spoke with Leidy. She said this business has quick service and really nice staff. She was able get her problem resolved as fast as possible. She was very pleased with that. They have amazing service.
This review was collected via phone interview by Customer Research Inc.
Oswaldo L. from Tolimas Auto Repair responded on 08/10/2018

Thank you for the positive feedback we look foward to servicing your vehicle in the future


SB
SANDRA B.
Cleveland, OH
Honda Civic Cpe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/30/2018
Great work by great people
I was already scheduled to fix the oil pan in my engine (auto repair) when I woke up that morning to find that someone hit my car while it was parked in the street! So now I needed auto body too. Luckily Tolima’s does both auto repair and auto body. AND THEY DO IT WELL!

Everyone there was soooo nice and friendly and understanding and patient and helpful (especially Teddy) and really helped me out with everything—it calmed me down and made a stressful experience much easier.

And the work is excellent! My engine runs great and the body work makes the car look like new!

I’m really happy with the work and with the people and the entire experience and I would recommend Tolima’s to everyone!