Overview

Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5rating 4.85

612 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
98% Would Recommend
Latest Review 7 days ago

Reviews


RB
RAFAEL B.
Astoria, NY
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2019
Friendly staff and prompt services.
Friendly staff and professional service.

RW
robb W.
Woodside, NY
Toyota Sienna
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2019 Category: Service
Rob said the business was great. He said he took his vehicle in and they did what was asked. They did good work and he was happy.
This review was collected via phone interview by Customer Research Inc.

RL
RICKY,M L.
Clinton Corners, NY
Volkswagen Jetta Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2019
Fast Service
Got a flat tire right near this place and just happened to go in. The service guy was fast and courteous. They took the car in and I went on my way. They were up front about the service the car needed and got the job done that day- turned out to be more complicated than just a flat tire.
Oswaldo L. from Tolimas Auto Repair responded on 10/10/2019

Glad we could address the real problem of the matter. Thanks so much for the review Ricky!


CV
Carlos V.
Astoria, NY
Ford Edge
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/07/2019 Category: Service
Carlos said the staff are on top of things and they did a good service.
This review was collected via phone interview by Customer Research Inc.
Oswaldo L. from Tolimas Auto Repair responded on 10/10/2019

Glad you had great service! Thanks Carlos!


KS
KIYOSHI S.
Astoria, NY
Lexus ES 300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/30/2019
Very professional
I use Tolima's often. They're thorough in explaining charges and works to be performed, and interact with customers in a very professional manner. Thank you!
Oswaldo L. from Tolimas Auto Repair responded on 10/04/2019

Thanks so much for the review!


BS
BERNICE S.
Long Island City, NY
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2019
Everything and everyone
I started going to Tilimas since 2018 in the summer, and have never been disappointed with their. They always treat you with respect, and the service is excellent.
Oswaldo L. from Tolimas Auto Repair responded on 10/04/2019

Glad we have become your top choice for automotive service! Thanks so much Bernice!


AK
ANDREW, LIJEN K.
New York, NY
Audi S5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/26/2019
Fast friendly service!
I needed to get my state emission inspection done, which was done quickly without an appointment. As always, the staff was friendly and the shop and waiting area were clean.
Oswaldo L. from Tolimas Auto Repair responded on 10/04/2019

Glad we were able to help you out thanks so much for the review Andrew!


ZB
Zenobia,j B.
Brooklyn, NY
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2019 Category: Service
Zenobia said that the place was very quick, professional and courteous.
This review was collected via phone interview by Customer Research Inc.
Oswaldo L. from Tolimas Auto Repair responded on 10/04/2019

Glad you had a great experience with us thanks so much for the review!


VL
Vinny L.
Little Neck, NY
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/16/2019 Category: Service
Vinny said they were very good.
This review was collected via phone interview by Customer Research Inc.
Oswaldo L. from Tolimas Auto Repair responded on 10/04/2019

Thanks Vinny!


DB
Dianna B.
Queens, NY
Nissan Sentra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2019 Category: Service
Dianna said her experience was great.
This review was collected via phone interview by Customer Research Inc.
Oswaldo L. from Tolimas Auto Repair responded on 09/16/2019

Glad to hear it! Thanks for the review!


SC
SERGEY C.
Glen Cove, NY
Scion iQ
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2019
Courtesy
Great job guys
Oswaldo L. from Tolimas Auto Repair responded on 09/16/2019

Thanks so much! :)


JC
JOSEPH C.
Woodside, NY
Acura RDX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2019
Brakes
Oswaldo was very welcoming and easy to communicate with. Work was done within a reasonable time for a fair price. Shop was neat and organized. Will definitely be back for future repairs
Oswaldo L. from Tolimas Auto Repair responded on 09/16/2019

Thanks so much Joseph! Really happy you came in for your brakes and your service went quick. See you next time!


SB
SPENCER B.
Queens Village, NY
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2019
Great and Honest
Came in to get a recently purchased car serviced and inspected, and they actually only charged me for the inspection since nothing was wrong! Very honest as there is no way I can tell if there’s a few upcoming problem.
Oswaldo L. from Tolimas Auto Repair responded on 09/16/2019

Thanks so much for the review Spencer! We are so happy you were only charged for the inspection. Glad you had a transparent and honest experience. See you next time!


CB
CAROLINA B.
Astoria, NY
Honda Civic Si
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/28/2019
Will definitely be back
Hopefully the car does not need work, but if it does...

Verified Customer
Astoria, NY
Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/23/2019
Oil Change/Inspection
They are efficient and I believe only recommend repairs that are necessary- my only complaint is the reading of the bill- they were to charge $99 for a number of services but it seems to me it added up to $120. Should have reviewed the bill at the office when paying.

SS
SAIMIR S.
Astoria, NY
Acura RSX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2019
The Best!
From the moment you are greeted, the friendliness, the knowledge the Tolima guys have about my car or just any car, to the reasonable and competitive pricing they offer to completely restore your vehicle to its original feel and look, these guys are simply the best! I have been coming here for years and they have never disappointed me. Thank you!
Sam

V
Valued Customer
Astoria, NY
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/21/2019
Excellent customer service.
Tolima's auto repair staff, is very helpful and explains clearly the repairs that need to be done/prices.

AA
ANDREW A.
Flushing, NY
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/20/2019
Jeep
Excellent job

HP
HECTOR RADAME P.
Jackson Heights, NY
Mercedes-Benz C-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/20/2019
The best place for automotive services
Yo recomiendos TOLIMAS auto repair para que dejar cualquier problemas automotriz en manos de un personal capacitados y professional dondes te hacen sentir como partes de la familia

AC
Alexandre C.
Astoria, NY
smart fortwo
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/19/2019 Category: Service
Alexandre said he's dealt with this business for a long time and they had good service.
This review was collected via phone interview by Customer Research Inc.