Overview

Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5rating 4.85
4.8

( 621 Reviews )

ReScore Reviews™ (1)

ReScore
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
98% Would Recommend
Latest Review 8 days ago

Reviews


SS
SAIMIR S.
Astoria, NY
Acura RSX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2019
Honest Mechanic
Professional, respectful and great customer service at Tolimas. The service is bar none excellent.

EN
EDITH N.
Long Island City, NY
Chrysler PT Cruiser
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2019
The trusts they have
They work is great for me, they professional.
Oswaldo L. from Tolimas Auto Repair responded on 11/08/2019

Glad you always have great professional work done on your vehicle. Thanks for the review Edith!


SN
Sabatha N.
Jamaica, NY
Dodge Durango
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2019 Category: Service
Sabatha said she would absolutely recommend the business to others.
This review was collected via phone interview by Customer Research Inc.
Oswaldo L. from Tolimas Auto Repair responded on 11/08/2019

Thanks so much for recommending us!


Verified Customer
Flushing, NY
Honda Accord Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/02/2019
Great Service
Best Shop in NYC
Oswaldo L. from Tolimas Auto Repair responded on 11/08/2019

Wow! That is so great to hear! Thank you! :)


LR
LUIS R.
Bronx, NY
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2019
Excellent and Honest Service
I have been coming to Tolimas to get my cars maintained for over 2 years.They never cease to amaze me with their customer service. They always take care of their customers, make sure you understand what that recommend for your car, and show integrity in their work.
Oswaldo L. from Tolimas Auto Repair responded on 11/08/2019

So glad to hear that you've been with us for over 2 years! Thanks so much for letting us know you get great customer service and work done everytime. We really appreciate it Luis!


HO
Hector O.
Corona, NY
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2019 Category: Service
Hector said he was in and out with the service they provided at this business.
This review was collected via phone interview by Customer Research Inc.
Oswaldo L. from Tolimas Auto Repair responded on 11/08/2019

Glad to hear we got you in and out for quick service thanks Hector!


LB
Liliana B.
Jamaica, NY
Acura RDX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2019 Category: Service
Liliana said that she likes their customer service. They are organized and do the job fast. They were in and out. They have five company vehicles and they take care of them.
This review was collected via phone interview by Customer Research Inc.
Oswaldo L. from Tolimas Auto Repair responded on 11/08/2019

Glad you bring all your company vehicles to us for service! Happy to hear we could provide quick service and you appreciated how we treat our customers. Thanks for the review Liliana!


RG
ROBERT G.
New York, NY
Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2019
Go to Tolimas with confidence
I've been to Tolimas twice and it's hard to believe a person can feel good about an auto shop, but this place -- and Balswaldo the manager, and think that's how to spell his name) he's a real nice guy and does only what you want, and doesn't give you BS about something that doesn't need to be fixed. I salute them.
Oswaldo L. from Tolimas Auto Repair responded on 10/25/2019

So happy you had a great experience with us Robert. Really happy you felt the honesty and transparency of how we do business. We look forward to doing business again in the future. Thanks for the review!


JT
Jongky T.
Forest Hills, NY
Kia Forte
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
10/21/2019 Category: Service
Jongky said they didn't do a good job. Something they disconnected during the inspection wasn't re connected and the he had to reconnect it. They also left one of their clean up wipes in the vehicle.
This review was collected via phone interview by Customer Research Inc.
Oswaldo L. from Tolimas Auto Repair responded on 10/25/2019

If you could let us know how we could help we would like to identify further what happened with this experience. Feel free to give us a call. 


RB
RAFAEL B.
Astoria, NY
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2019
Friendly staff and prompt services.
Friendly staff and professional service.
Oswaldo L. from Tolimas Auto Repair responded on 10/25/2019

Glad you had great service and found our staff friendly! Thanks for the review Rafael!


RW
robb W.
Woodside, NY
Toyota Sienna
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2019 Category: Service
Rob said the business was great. He said he took his vehicle in and they did what was asked. They did good work and he was happy.
This review was collected via phone interview by Customer Research Inc.
Oswaldo L. from Tolimas Auto Repair responded on 10/25/2019

Glad you were staisfied with your automotive work Robb thanks so much for the review!


RL
RICKY,M L.
Clinton Corners, NY
Volkswagen Jetta Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2019
Fast Service
Got a flat tire right near this place and just happened to go in. The service guy was fast and courteous. They took the car in and I went on my way. They were up front about the service the car needed and got the job done that day- turned out to be more complicated than just a flat tire.
Oswaldo L. from Tolimas Auto Repair responded on 10/10/2019

Glad we could address the real problem of the matter. Thanks so much for the review Ricky!


CV
Carlos V.
Astoria, NY
Ford Edge
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/07/2019 Category: Service
Carlos said the staff are on top of things and they did a good service.
This review was collected via phone interview by Customer Research Inc.
Oswaldo L. from Tolimas Auto Repair responded on 10/10/2019

Glad you had great service! Thanks Carlos!


KS
KIYOSHI S.
Astoria, NY
Lexus ES 300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/30/2019
Very professional
I use Tolima's often. They're thorough in explaining charges and works to be performed, and interact with customers in a very professional manner. Thank you!
Oswaldo L. from Tolimas Auto Repair responded on 10/04/2019

Thanks so much for the review!


BS
BERNICE S.
Long Island City, NY
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2019
Everything and everyone
I started going to Tilimas since 2018 in the summer, and have never been disappointed with their. They always treat you with respect, and the service is excellent.
Oswaldo L. from Tolimas Auto Repair responded on 10/04/2019

Glad we have become your top choice for automotive service! Thanks so much Bernice!


AK
ANDREW, LIJEN K.
New York, NY
Audi S5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/26/2019
Fast friendly service!
I needed to get my state emission inspection done, which was done quickly without an appointment. As always, the staff was friendly and the shop and waiting area were clean.
Oswaldo L. from Tolimas Auto Repair responded on 10/04/2019

Glad we were able to help you out thanks so much for the review Andrew!


ZB
Zenobia,j B.
Brooklyn, NY
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2019 Category: Service
Zenobia said that the place was very quick, professional and courteous.
This review was collected via phone interview by Customer Research Inc.
Oswaldo L. from Tolimas Auto Repair responded on 10/04/2019

Glad you had a great experience with us thanks so much for the review!


VL
Vinny L.
Little Neck, NY
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/16/2019 Category: Service
Vinny said they were very good.
This review was collected via phone interview by Customer Research Inc.
Oswaldo L. from Tolimas Auto Repair responded on 10/04/2019

Thanks Vinny!


DB
Dianna B.
Queens, NY
Nissan Sentra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2019 Category: Service
Dianna said her experience was great.
This review was collected via phone interview by Customer Research Inc.
Oswaldo L. from Tolimas Auto Repair responded on 09/16/2019

Glad to hear it! Thanks for the review!


SC
SERGEY C.
Glen Cove, NY
Scion iQ
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2019
Courtesy
Great job guys
Oswaldo L. from Tolimas Auto Repair responded on 09/16/2019

Thanks so much! :)


Displaying Review 1 - 20 of 621 in total