Top Performance Automotive Inc

Customer service great, service is great.

We brought our Nissan in because we thought the cv joint needed repair. The service techs drove the car twice and couldn’t find a problem. They even drove with my husband and I to see if we could recreate the noise to no avail. We were not charged for the diagnostic visit and told that we could bring the car back if the noise returned. We appreciated the customer service provided.

Very professional job. Easy to set up appointment. Knew the price before the appointment time. Service was completed when promised. Total review of services provided and what they found on my vehicle. Provided recommendations for possible services needed in the future.

These guys are top notch! Never have they tried to get me to fix something that didn’t need to be, and always do a very thorough job on checking everything to make sure the vehicle is up to par.

Your business provides quality service from the time I made my appointment until the time I walked back out the door with my keys. I was secure in knowing that your professionals not only completed each service on the itemized list but that they were done with expertise!

Thank you, Cindi Olson

Where do I start, first I showed up at 7:30AM for an Oil Change and Tire Rotation to be done. Probably around 8:30 I was informed my drain plug was stripped. So they would install a slightly bigger one. So it would just be a little longer. After 9:15 I asked how much longer and then I was informed that the new drain plug they had was too big and they ordered a new one that was to be delivered in about 15 minutes. So it was almost 10:00 when the car was supposedly finished. I paid my bill and left. At my next stop I noticed that my tires were not rotated. How can a car sit in the shop for almost two hours and a simple tire rotation not be done? I did not come back since I was already running late for my appointments. I allowed one hour for the service not the two hours it took. As for not having the right size drain plug. I would think that it would be good business to carry all the different sizes you may need. I would say it would be maybe 8 SKU’s total. That way you could take care of the customer in a timely matter. So I feel your staff was incompetent with communication and service. I will leave it to you to figure how to earn back my business. I’m still stuck with my tires not rotated. I work graveyard so it’s not convenient to just stop by and have it done. I would not recommend your service any longer due to the poor service I received.

Steve

Donny said they have top performance, quality work with great service.

Staff was kind and courteous. They were fast and efficient at answering questions and getting us an appointment. When our vehicle was in, they only performed the service asked for but were very thorough, doing a complete check and letting us know what other services were needed.

Cant type or I would say many good things

Top performance provides a great service at a great price.

Great customer service. Always pleasant to talk to. Appreciate the quick turn around and fair pricing for service.

I find it wonderful to have an oil change with the added inspection of the vehicle in case there’s other problems.

Simply put, everyone working on my car and interacting with me provided a quality experience. Good communication on wait time, good deal on the service and good experience communicating about potential future maintenance.

Top Performance provides just that.
They are courteus, professional, friendly and provide me with quick service.
Top service!

Mike was able to fit me in with just a day's notice. The cost was only $20 or $25 for an inspection, which included a tire rotation. When Mike notified me that I had three lights out, I asked him to replace just one this time. When the technician replaced all 3 due to a miscommunication, Mike only charged me for labor for the one I asked him to replace. These guys rock!

I called about our 74 Charger that was just not running great. Micheal said they are more than willing to have a look at it but there may be some things they just can’t fix, I appreciated the honesty and made my appointment anyway because they have done excellent work for us in the past at very reasonable rates. Gotta give credit where credit is due. They found and fixed the issue in a very short time. The car is running much smoother now.
I am very happy to continue use your shop and recommend you to friends and family.

Good work, done sooner than I expected as I was waiting for the car in the waiting room. A little scum to clean off the drivers side armrest from the work they did, I assume.

I just had my 200,000 mile service and they discovered a leaky gasket. They were able to quickly replace it and my car has never run better!

Scott said the service provided by this business was quick.

I’ve been going to Top Performance for years and always get the best service.