Overview

Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5rating 4.73

2357 Reviews

ReScore Reviews™ (8)

ReScore
Overall Rating 3.4999975/5Overall Rating 3.4999975/5Overall Rating 3.4999975/5rating 3.4999975rating 3.4999975
Original
Overall Rating 2.1250025/5Overall Rating 2.1250025/5rating 2.1250025rating 2.1250025rating 2.1250025
97% Would Recommend
Latest Review 4 days ago

Reviews


MF
Melissa F.
Camas, WA
Toyota Highlander
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
Melissa said the staff is great, cordial and they always do a good job.
This review was collected via phone interview by Customer Research Inc.

Anonymous avatar
Verified Customer
Vancouver, WA
Mazda Tribute
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2018
The team was well educated, honest and workable
I spoke to Mike about my vehicle and the entire team worked with me and the timing to make sure the car was fixed and ready to drive away. They were honest about the damage done and the price was reasonable to what was wrong. I would trust them with all my vehicles

JJ
John J.
Vancouver, WA
GMC Envoy
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/14/2018 Category: Service
John said the business was honest and he is satisfied with the service they provided.
This review was collected via phone interview by Customer Research Inc.

JC
Joe and Katie C.
Vancouver, WA
Chevrolet Silverado SS
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018
Great staff
Very clean facility, friendly and knowledgeable crew. Thank you!

G
Mark G.
Vancouver, WA
Toyota Sienna
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018 Category: Service
Mark said the business did a good job. The service was done in a timely manner.
This review was collected via phone interview by Customer Research Inc.

DL
Diane L.
Washougal, WA
Nissan Altima
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2018 Category: Service
Diane said her husband brought the vehicle in for a bad air conditioner. The mechanics repaired her air conditioning unit while her husband waited. She was completely satisfied with the service.
This review was collected via phone interview by Customer Research Inc.

GM
George M.
Vancouver, WA
Toyota Sienna
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2018 Category: Service
George said he goes to the business all the time.
This review was collected via phone interview by Customer Research Inc.

SB
Sandra B.
Vancouver, WA
Honda CR-V
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/04/2018 Category: Service
Sandra said everything went smoothly at this business.
This review was collected via phone interview by Customer Research Inc.

DD
Dave D.
Camas, WA
Mazda Tribute
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/04/2018 Category: Service
Dave said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

KH
Kerry H.
Washougal, WA
Kia Sedona
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/29/2018 Category: Service
Kerry said the staff at this business were friendly, and the information given about the vehicle was thorough.
This review was collected via phone interview by Customer Research Inc.

CC
Caleb C.
Washougal, WA
Chevrolet Suburban
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/29/2018 Category: Service
Caleb said the business did good quality work on his vehicle. The staff were fair with the cost for services. They did take a little longer than expected to complete his maintenance.
This review was collected via phone interview by Customer Research Inc.

GD
gia d.
La Quinta, CA
Overall Rating 1/5rating 1rating 1rating 1rating 1
05/27/2018
Still a big fat zero
1 Star is too good for your review. You should not book appts if you do not have enough time. l Boo to you!

Overall Rating 1/5rating 1rating 1rating 1rating 1
05/27/2018
No longer your customer
Left car for a/c not cooling at our appt time 10am. No call until 445, told the place closes at 5pm hurry up and we had to pay by phone. They will leave keys in car. We rushed over at 455, still open no keys in car. No work had been done. The car would cost $3000.00 to fix. We have been long time customers and always gave you a 5 star rating. No longer with the new staff. Boo to you!
The Crew from Top Performance Automotive Inc responded on 05/30/2018

Hi Jose, We try our best to have every vehicle completed same day as drop off and sometimes takes the entire day to finish. I agree with you completely you should have had more notice to pick up. We were extremly busy the day before Memorial Day weekend. We do offer after hours pick up and we hold keys in office until the very end of the day. With your BMW, we performed the AC service you requested, unfortunately your vehicle had an evaporator leaking Freon. With evaporator need replacing and located behind your dash, repairs do get quite expensive. We hate to lose you as a customer and would love another opportunity to earn your loyalty.


BP
Bill P.
Vancouver, WA
Lexus RX 300
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2018
The shop analized the problems and made recommendations. No pressure to do additional work, but provided a repair quote in the event I may consider doing them in the future. I would recommend and trust them to do a good job.
See the review title

TR
Tamara R.
Vancouver, WA
Nissan Altima
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2018 Category: Service
Tamara said the repairs were done in a timely manner.
This review was collected via phone interview by Customer Research Inc.

AB
Allen and Chris B.
Vancouver, WA
Toyota 4Runner
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2018
Knowledgeable trustworthy staff!
I myself have a hard time trusting automotive shops! The crew at top performance help ease that trust. I took my 1993 Toyota 4Runner in to have an alignment done. They checked if any issues with the front end and found none and did the alignment as I requested. I will definitely be going back to top performance in the future for any and all of my Automotive needs.

OG
Ozzy G.
Camas, WA
Ford F-150
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018 Category: Service
Ozzy said the business was fast and affordable.
This review was collected via phone interview by Customer Research Inc.

AB
Annie and Dave B.
Vancouver, WA
Kia Sorento
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018
My new go to shop!!!!!!
After spending ALL DAY at my dealership only to be told they will need to order parts to repair my car & price was twice as much as it should’ve been, I took it to Top Performance and got the BEST SERVICE and care!!! So happy to have going them :)

AB
Aston B.
Vancouver, WA
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018
More than satisfied!
Very professional, friendly, and helpful. I brought my lifted truck in for an alignment, these guys got it done in a couple hours. They also provided a print out, alternative options for future corrections, and maintenance suggestions. Most importantly they charged me maybe $30 less than I had expected. Overall great place to go. The only shortcoming is the parking lot, which isn't really their fault but accessing the shop can be difficult.

JC
Jody C.
Brush Prairie, WA
Audi A3
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
Jody said he was happy with the service.
This review was collected via phone interview by Customer Research Inc.

JG
Jill G.
Vancouver, WA
Ford Focus
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2018 Category: Service
Jill said Tony provided high-grade service and honesty.
This review was collected via phone interview by Customer Research Inc.