Reviews
MF
Melissa F.
Camas, WA
Toyota Highlander
Verified
Melissa said the staff is great, cordial and they always do a good job.
Recommended
This review was collected via phone interview by Customer Research Inc.
Verified Customer
Vancouver, WA
Mazda Tribute
Verified
The team was well educated, honest and workable
I spoke to Mike about my vehicle and the entire team worked with me and the timing to make sure the car was fixed and ready to drive away. They were honest about the damage done and the price was reasonable to what was wrong. I would trust them with all my vehicles
Recommended
JJ
John J.
Vancouver, WA
GMC Envoy
Verified
John said the business was honest and he is satisfied with the service they provided.
Recommended
This review was collected via phone interview by Customer Research Inc.
JC
Joe and Katie C.
Vancouver, WA
Chevrolet Silverado SS
Verified
Great staff
Very clean facility, friendly and knowledgeable crew. Thank you!
Recommended
G
Mark G.
Vancouver, WA
Toyota Sienna
Verified
Mark said the business did a good job. The service was done in a timely manner.
Recommended
This review was collected via phone interview by Customer Research Inc.
DL
Diane L.
Washougal, WA
Nissan Altima
Verified
Diane said her husband brought the vehicle in for a bad air conditioner. The mechanics repaired her air conditioning unit while her husband waited. She was completely satisfied with the service.
Recommended
This review was collected via phone interview by Customer Research Inc.
GM
George M.
Vancouver, WA
Toyota Sienna
Verified
George said he goes to the business all the time.
Recommended
This review was collected via phone interview by Customer Research Inc.
SB
Sandra B.
Vancouver, WA
Honda CR-V
Verified
Sandra said everything went smoothly at this business.
Recommended
This review was collected via phone interview by Customer Research Inc.
DD
Dave D.
Camas, WA
Mazda Tribute
Verified
Dave said he would recommend the business for service.
Recommended
This review was collected via phone interview by Customer Research Inc.
KH
Kerry H.
Washougal, WA
Kia Sedona
Verified
Kerry said the staff at this business were friendly, and the information given about the vehicle was thorough.
Recommended
This review was collected via phone interview by Customer Research Inc.
CC
Caleb C.
Washougal, WA
Chevrolet Suburban
Verified
Caleb said the business did good quality work on his vehicle. The staff were fair with the cost for services. They did take a little longer than expected to complete his maintenance.
Recommended
This review was collected via phone interview by Customer Research Inc.
GD
gia d.
La Quinta, CA
ReScore Review™
Still a big fat zero
1 Star is too good for your review. You should not book appts if you do not have enough time. l Boo to you!
Original Review
No longer your customer
Left car for a/c not cooling at our appt time 10am. No call until 445, told the place closes at 5pm hurry up and we had to pay by phone. They will leave keys in car. We rushed over at 455, still open no keys in car. No work had been done. The car would cost $3000.00 to fix. We have been long time customers and always gave you a 5 star rating. No longer with the new staff. Boo to you!
The Crew from Top Performance Automotive Inc responded on 05/30/2018
Hi Jose, We try our best to have every vehicle completed same day as drop off and sometimes takes the entire day to finish. I agree with you completely you should have had more notice to pick up. We were extremly busy the day before Memorial Day weekend. We do offer after hours pick up and we hold keys in office until the very end of the day. With your BMW, we performed the AC service you requested, unfortunately your vehicle had an evaporator leaking Freon. With evaporator need replacing and located behind your dash, repairs do get quite expensive. We hate to lose you as a customer and would love another opportunity to earn your loyalty.
BP
Bill P.
Vancouver, WA
Lexus RX 300
Verified
The shop analized the problems and made recommendations. No pressure to do additional work, but provided a repair quote in the event I may consider doing them in the future. I would recommend and trust them to do a good job.
See the review title
Recommended
TR
Tamara R.
Vancouver, WA
Nissan Altima
Verified
Tamara said the repairs were done in a timely manner.
Recommended
This review was collected via phone interview by Customer Research Inc.
AB
Allen and Chris B.
Vancouver, WA
Toyota 4Runner
Verified
Knowledgeable trustworthy staff!
I myself have a hard time trusting automotive shops! The crew at top performance help ease that trust. I took my 1993 Toyota 4Runner in to have an alignment done. They checked if any issues with the front end and found none and did the alignment as I requested. I will definitely be going back to top performance in the future for any and all of my Automotive needs.
Recommended
OG
Ozzy G.
Camas, WA
Ford F-150
Verified
Ozzy said the business was fast and affordable.
Recommended
This review was collected via phone interview by Customer Research Inc.
AB
Annie and Dave B.
Vancouver, WA
Kia Sorento
Verified
My new go to shop!!!!!!
After spending ALL DAY at my dealership only to be told they will need to order parts to repair my car & price was twice as much as it should’ve been, I took it to Top Performance and got the BEST SERVICE and care!!! So happy to have going them :)
Recommended
AB
Aston B.
Vancouver, WA
More than satisfied!
Very professional, friendly, and helpful. I brought my lifted truck in for an alignment, these guys got it done in a couple hours. They also provided a print out, alternative options for future corrections, and maintenance suggestions. Most importantly they charged me maybe $30 less than I had expected. Overall great place to go. The only shortcoming is the parking lot, which isn't really their fault but accessing the shop can be difficult.
Recommended
JC
Jody C.
Brush Prairie, WA
Audi A3
Verified
Jody said he was happy with the service.
Recommended
This review was collected via phone interview by Customer Research Inc.
JG
Jill G.
Vancouver, WA
Ford Focus
Verified
Jill said Tony provided high-grade service and honesty.
Recommended
This review was collected via phone interview by Customer Research Inc.