Overview

Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5rating 4.73

2379 Reviews

ReScore Reviews™ (8)

ReScore
Overall Rating 3.4999975/5Overall Rating 3.4999975/5Overall Rating 3.4999975/5rating 3.4999975rating 3.4999975
Original
Overall Rating 2.1250025/5Overall Rating 2.1250025/5rating 2.1250025rating 2.1250025rating 2.1250025
97% Would Recommend
Latest Review 7 days ago

Reviews


GK
Greg K.
Vancouver, WA
Jeep Wrangler
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018 Category: Service
Greg said he didn't have any complaints.
This review was collected via phone interview by Customer Research Inc.

TS
Tina S.
Camas, WA
Nissan Rogue
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018 Category: Service
Tina said she would recommend this business
This review was collected via phone interview by Customer Research Inc.

MR
Michael R.
Vancouver, WA
Ford Police Interceptor
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2018 Category: Service
Michael said the business does an excellent job.
This review was collected via phone interview by Customer Research Inc.

MG
Mark G.
Vancouver, WA
Toyota Sienna
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/11/2018 Category: Service
Mark said that they are quick and they know what they are doing.
This review was collected via phone interview by Customer Research Inc.

WP
Wilkes P.
Vancouver, WA
Ford Expedition
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2018
Dependable
Always honest. Dependable and on time

LB
Loren and Leslie B.
Vancouver, WA
Subaru Legacy
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2018
Great service and good work on our car!
Love this place! Very quick and thorough ang good customer service

OD
Osvaldo D.
Camas, WA
Toyota Sequoia
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2018 Category: Service
Osvaldo said the staff do consistently good work in a timely manner.
This review was collected via phone interview by Customer Research Inc.

KM
Keith M.
Camas, WA
Toyota Camry
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/02/2018 Category: Service
Keith said it took a little longer than expected.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Lake Oswego, OR
Chrysler 200
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
08/01/2018
It seem to be in the better part of the county.
Being a retried Gunnery Sgt. United States Marine Corps, now that I have lots of time on my hands I see life through a different set of eyes. What matter to me now is great customer service and shorter wait times. Everything else was great it was clean location, and most of the employees seem very upbeat and customer friendly. Just find a way to get the wait time down and everything esle is good to go.

RJ
Rick and Melissa J.
Washougal, WA
Acura RDX
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/31/2018
Service Experience
I'm typically skeptical of repair facilities, especially since I am in the transportation business and regularly see and hear horror stories. Not the case with this repair facility. This is top notch. I would recommend them to anyone who needs service. Well Done folks!

LF
Lynn F.
Vancouver, WA
Chevrolet Cavalier
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/30/2018 Category: Service
Lynn said this business has always been good to her and she has never had a problem. She appreciates their courtesy and help.
This review was collected via phone interview by Customer Research Inc.

E
Kasandra E.
Vancouver, WA
Honda Civic Si
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/26/2018 Category: Service
Kasandra said the staff were really good to work with.
This review was collected via phone interview by Customer Research Inc.

CC
Curtis C.
Vancouver, WA
Chevrolet Traverse
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2018
Great customer service...as always!
Always great service! These guys are awesome and take good care of their customers. Thanks for all you do.

TK
Todd K.
Washougal, WA
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2018
AC Serviced and Working Again!
95 degrees out, black leather interior, no AC. Not a formula for success. Having been treated very well before on another vehicle, I returned to Top Performance for the fix. The thing I like here is that they are upfront with costs and potential issues. Front desk folks are knowable and very friendly. AC service was given and several leaks repaired within the time frame and price stated. This sort of experience creates trust and develops a willingness to return again.

DM
Doug M.
Vancouver, WA
Cadillac CTS
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
07/25/2018 Category: Service
Doug said the staff did what they had to do. But he had told the staff as long as they were working on it, to do additional work. They said it would be an additional $40.00 and he was unhappy with this. It should have been free. It's a good business but he's not sure that he saved any money.
This review was collected via phone interview by Customer Research Inc.

SB
Susan B.
Vancouver, WA
Acura RSX
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/23/2018
Integrity and Honesty
My car started making a strange noise. They did an oil change and explained my oil had been low. They checked everything I had asked and the problem was fixed with an oil change. I was very vulnerable and the guys at Top Performance treated me with respect and didn’t charge me for services I didn’t need.

TH
Tim H.
Vancouver, WA
Saab 9-2X
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
07/23/2018 Category: Service
Tim said he was astounded by how much the quotes for service were. The customer service he received was good but the prices are too expensive.
This review was collected via phone interview by Customer Research Inc.

MB
Madlin B.
Vancouver, WA
Saturn VUE
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2018 Category: Service
Madlin said the business got the work done on her vehicle.
This review was collected via phone interview by Customer Research Inc.

BA
Benedict A.
Washougal, WA
Subaru Legacy Sedan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2018 Category: Service
Benedict said it was pretty expensive but they did good work with great customer service.
This review was collected via phone interview by Customer Research Inc.

JB
Joe B.
Vancouver, WA
Chevrolet Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018
Insurance inspection
I needed an inspection for my insurance company to provide collision coverage on my 1997 pickup. Top Performance did the inspection for less money than anyone else and only took 45mins to complete, and a nice bonus is that there is a nice coffee shop nearby.