Overview

Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5rating 4.87
4.9

( 70 Reviews )

97% Would Recommend
Latest Review 7 days ago

Reviews


LS
Lamont S.
new london, CT
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2019 Category: Service
Lamont said they were wonderful people and the service was great .
This review was collected via phone interview by Customer Research Inc.

MP
Michael P.
Old Saybrook, CT
Volvo S60
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2019 Category: Service
Spoke with Greg. He said this was the first time he has been to this business and they were excellent. The employees were easy to work and interact with, did excellent work and left his vehicle in great shape. He took his son's vehicle in for a tire rod problem, they found some other problems too, that they also took care of for him.
This review was collected via phone interview by Customer Research Inc.

JB
Jeff B.
Groton, CT
Mazda CX-9
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/11/2019 Category: Service
Jeff said the service was great, the price was right, and the employees did everything he wanted.
This review was collected via phone interview by Customer Research Inc.

RF
Rosannah F.
Waterford, CT
Chevrolet Sonic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/11/2019 Category: Service
Rosannah said the staff provided quick and efficient service. They found her missing vehicle keys and took them to her.
This review was collected via phone interview by Customer Research Inc.

WD
William D.
Niantic, CT
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/01/2019
Great place for service
These guys are top notch willing to discuss your problem with the car they know what they’re talking about and honest and when they do find the problem they give you a cost estimate and their suggestion on whether immediate repairs are necessary !! All of the staff are very friendly and amicable!*****

AB
Adam B.
Waterford, CT
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2019 Category: Service
Adam said the business had really good service and gave him a great price on his tires.
This review was collected via phone interview by Customer Research Inc.

SC
Sue C.
Waterford, CT
Mercedes-Benz C240
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/14/2019 Category: Service
Sue said they were very good.
This review was collected via phone interview by Customer Research Inc.

SC
Sue C.
Waterford, CT
Mercedes-Benz C240
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/14/2019 Category: Service
Sue said they were very good.
This review was collected via phone interview by Customer Research Inc.

SS
Shaquaysia S.
New London, CT
Honda Accord Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/07/2019 Category: Service
ShaQuaysia said the employees always provide a good service.
This review was collected via phone interview by Customer Research Inc.

MF
Mike F.
Waterford, CT
Jeep Comanche
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/04/2019 Category: Service
Mike said they are very good and they are very reputable.
This review was collected via phone interview by Customer Research Inc.

SW
Sally W.
New London, CT
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/01/2019
Service Rating
The staff is great and as far as I can tell they know what they’re doing...at least I hope they do :)

CL
Casandra L.
Waterford, CT
Volkswagen Passat
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2019 Category: Service
Casandra said the business was very good.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
New London, CT
Chrysler PT Cruiser
Verified Customer
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09/25/2019
Excellent serivce.
Very happy with their service. 😊

HJ
Harley j.
New London, CT
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/16/2019 Category: Service
Harley said the business provided smooth service. They were able to answer his questions.
This review was collected via phone interview by Customer Research Inc.

PN
PAMELA JEAN N.
New London, CT
Honda Accord Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/15/2019
The personalized customer service.
Great group of people from sales to mechanics to owner. Family owned makes it a great place to go.

RM
Ramon M.
New London, CT
Buick LeSabre
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/09/2019 Category: Service
Ramon said the staff is very friendly, and he likes that they tell him exactly what is going on and show him where everything is. He stated Pete did a good job, and the mechanic was great.
This review was collected via phone interview by Customer Research Inc.

MJ
Michael J.
New London, CT
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/09/2019 Category: Service
Michael said he liked the people at this business, he liked the way they took care of him and they treated him like family.
This review was collected via phone interview by Customer Research Inc.

BC
Boyts C.
Chester, CT
Volkswagen New Beetle
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/27/2019
Friendly, Fair and Fun experience
Bobby was amazing! He not only said he would work hard for us, he DID. He went the extra mile to get us a loan, when no one else would or could based on our credit score. He also added additional value to our loan. He went the extra mile by gifting our daughter with a welcome gift once the loan was complete. I will continue to purchase my vehicles from Bobby.

TF
Tina F.
Niantic, CT
Chevrolet Cruze
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2019 Category: Service
Tina said the employees were professional. They were knowledgeable. They took care of her vehicle right away.
This review was collected via phone interview by Customer Research Inc.
Oryn M., Service Manager from Town Hill Auto responded on 08/26/2019

THANX TINA! WE APPRECIATE YOUR BUSINESS!


TB
TED B.
Niantic, CT
Mazda Mazda6
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2019
Very well efficient and very good service
Very good service and very good technician and fixed the problem and would highly recommend them to any one